John, please disregard my previously muddle-headed question about searching
(duh, just do an ordinary "find"). I'd been looking at all the buttons and
scripts, and forgetting my basics!

Cheers,
Madeline


> From: MK <mmmad@...>
> Reply-To: eMA-Talk@yahoogroups.com
> Date: Thu, 17 Feb 2005 09:55:10 -0500
> To: eMA-Talk@yahoogroups.com
> Subject: Re: Ema Update list not working
>
>
> I finally got eMA to work -- with FileMaker 5!
>
> Now I have one question. I've figured out how to search for text in a
> specific message, but is there a way to search for text in all messages?
>
> Cheers
> Madeline
> mad.koch@...
> (also mmmad@...)
>
>
> (Don't be deceived by all my various email addresses):
>> From: MK <mmmad@...>
>> Reply-To: eMA-Talk@yahoogroups.com
>> Date: Thu, 03 Feb 2005 15:25:19 -0500
>> To: eMA-Talk@yahoogroups.com
>> Subject: Re: Ema Update list not working
>>
>>
>> John, I finally had a chance to look at this -- still no success. Each time
>> I tried, I started with a new database. In the prefs, I set it t Entourage
>> for the program and for outgoing mail and made no other changes; in the
>> setup, I set it to archive stuff older than 300 days and changed it to
>> Normal mode (rather than Test mode) and made no other changes.
>>
>> Here's what I found:
>> The librarian did not load by itself. I never once saw FileMaker change to
>> eMA database. I went into Scriptmaker and ticked on Launch and then ran it
>> as a script on its own; it then launched and for the first time I noticed
>> that in the Progress box on the setup page it said "ready"! However, it
>> still didn't work...
>>
>> I found no "unknowns" in either script.
>> The Temp Text 1 field said 0.
>> I upgraded Entourage, and I tried it in safe mode.
>> I didn't repair permissions, although I did do it a few weeks ago. But
>> frankly, I don't think it's going to solve the problem...!
>>
>>
>>
>>> On Jan 5, 2005, at 5:25 pm, Madeline (mad9303) wrote:
>>>> I gave up trying to get eMA to work again, until a few days ago. I
>>>> installed the beta version of eMA, and then started with a fresh
>>>> FileMaker database, but still cannot get the folder lists to update.
>>>> I set the prefs for Entourage (v10.1.4), and when I click on "Update
>>>> Lists" in SetUp, I get a quick beep -- presumably because the
>>>> Librarian hasn't launched. So then I click on "Archive" and it asks
>>>> to be taken to the Librarian, which then launches, whereupon I get
>>>> the following error message;
>>>>
>>>> 0S 10.3.7, Entourage, Filemaker, eMA 0403 , db version 0402.
>>>>
>>>> Error -2700. StartScript: Archive: ArchiveFolder: getting list of
>>>> messages in : GetFolderInfo: TextToFolderPath(): FolderPathStr: ' ')
>>>> is empty; please update folder list.
>>>>
>>>> I press okay, and now, assuming that the Librarian is running, I try
>>>> to click on the "UPdate Lists" again, but I still get the same
>>>> response of a quick error beep.
>>>
>>>
>>> I downloaded yesterday fresh copies of eMA 4.02 and 4.03b1 to check out
>>> myself, and checked out each one of the 2 databases in each. In all
>>> four cases, using the Update Lists button worked perfectly for me.
>>> That¹s with OS 10.3.7 and Entourage X 10.1.6.
>>>
>>> That is why I am at a loss as to why it does not work correctly for
>>> you, and I cannot repeat it in order to debug it. I will list a few
>>> things you can to consider and/or try, but the simple truth now is that
>>> I don¹t know why you are having this problem.
>>>
>>> TO ALL: Does anyone else currently have this problem?
>>> Or had it but fixed it? Anyone using other than Entourage?
>>> If this is due to something I did, I would like to fix it in
>>> the coming update. If not, but you know the cause,
>>> that fix should be added to the docs.
>>>
>>> 1) If the "Update Lists" button does not work for you, and it has not
>>> listed Entourage¹s folders, then pressing the "Archive" button will
>>> surely not work, for you have not been able to check the folders you
>>> want archived. That¹s why the error message said that the folder name
>>> ³...is empty; please update folder list.² But it at least showed that
>>> eMA Script Librarian was running in that case.
>>>
>>> 2) When eMA Script Librarian is launched, within a few seconds of
>>> pressing either button, it comes to the front (if only for a few
>>> seconds), so you should see its name appear in the menu bar, just to
>>> the right of the Apple menu (where it said ³FileMaker Pro² before you
>>> pressed the button). Do not assume that, because Librarian ran for the
>>> ³Archive² button, it is runs for ³Update Lists² Look for the name
>>> change in the menu bar.
>>>
>>> Since you heard a beep, that means that it is not getting to the step
>>> that launches Librarian. The script is set to beep
>>>
>>> Did you see a dialog after pressing the button, asking ³Are you sure
>>> you want to update the folders for Entourage?² If not, or there is a
>>> beep, there is something wrong happening for the scripts called.
>>>
>>> Also, since you got a beep, which is in the script for when it doesn¹t
>>> detect your pressing the ³OK² button, I presume that the dialog was not
>>> working right for you.
>>>
>>> Here are two things you can do if you want to try to pin it down:
>>>
>>> To check why there was a beep, pressing the Update Lists button and
>>> then go to the ³List Useful Fields² layout, scroll down one page, and
>>> look for the value, if any, in the field ³Temp text 1². This is set
>>> right after the error beep if FMP found an error, and may include an
>>> FMP error number. If it does have a number there, let me know.
>>>
>>> You could also check two scripts (³Update Lists² & ³Ask confirm²) for a
>>> missing parameter. If you have not done this before, don¹t worry: for
>>> this, you won¹t have to understand FMP scripts at all. I will explain
>>> the steps to get to the script, and what to look for. Go to the
>>> ³Scripts² menu and select the first item, ³ScriptMaker....² This takes
>>> you to the list of scripts that I wrote for eMA. The script named
>>> ³Update Lists² is near the top of the list, and ³Ask Confirm² is about
>>> 2/3 the way down. For each one in turn, select its name and click the
>>> Edit button. That will take you to the listing of the script: just scan
>>> the lines, looking for the word "<unknown>". If you don¹t find that,
>>> just press Cancel to leave. But if you do find ³Unknown² let me know
>>> where.
>>>
>>> 5) Do a Finder search on ³eMA Script Librarian² on all disks. There
>>> should only be one; if more than one, make sure the others are deleted
>>> and the trash emptied.
>>>
>>> 6) Have you tried to launch and check out eMA after restarting your Mac
>>> in "Safe Mode" (with the shift key down during startup? This is
>>> supposed to prevent startup items and some non-Apple system extensions
>>> from launching? It¹s a way to make sure that no such items that you
>>> have cause a problem. For example, I have found that the ³APE²
>>> Application Enhancer thing that is needed for several popular ³haxies²
>>> was causing at least one other standard application to crash. There are
>>> others that have caused other people problems. I suggest that you also
>>> perform a "Repair Permissions" with Disk Utility on your disk, if you
>>> haven't lately; I find it useful to do it often, at least once per
>>> month.
>>>
>>> 2) As you noted before, Michele Capurso seemed to have the same
>>> problem, using an Italian system with Entourage, but I received no
>>> response to my last suggestions. Are you by any chance also using a
>>> non-US system or time zone?
>>>
>>> 3) I notice that two of your recent messages were sent using Entourage
>>> 10.0.0 and 10.1.4. You might want to update these to 10.1.6, just in
>>> case some bugs needed fixing with the latest Mac OSs. That¹s a general
>>> suggestion; I doubt it is the cause of your problems with eMA.
>>> --
>>> Cheers,
>>> John
>
>
>
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