The highest priority: aligning configuration management and portfolio management What is the highest priority in enterprise IT? * Increasing success in project...
Does anyone out there have experience with a good IT Operations architecture framework? I don't need references to IT Service Management best practices (i.e....
Erb, Martin
martin.erb@...
Sep 14, 2005 4:01 pm
275
The circular reasoning of Nicholas Carr OK - this is a little belated - but I was reading some CIO magazine back issues, and came across...
Martin, Meta Group has a 40-item list that's more granular and functionally focused than ITIL. But it's proprietary I assume. Can you provide some example use...
Landed a book deal w/Elsevier Longtime readers of this blog know that I started it with the goal of writing a book. Well, after two years, the strategy seems...
MessageHaving written a previous book for MKP, I can tell you that they are one of the better publishers in the marketplace. Don't worry about titles, what the...
Charles, Congratulations, well done! Dan Daniel Rolles Information Management Team Lend Lease Information & Communications Technology (ICT) EMEA Mob: +44 (0) 7...
There's also a good list for computer book authors at www.studiob.com. Just go to Studio B for Authors section. Karen ________________________________ From:...
The use case for our IT Operations Architecture is much like a long range land use plan in City Planning. The City Planners' plan influences the development of...
Erb, Martin
martin.erb@...
Sep 26, 2005 1:30 pm
283
Dr. Arnon Rosenthal <http://www.mitre.org/about/technical_centers/itc/about/staff/arnie/pubs /dsa.pdf> Those of you particularly concerned with data...
That's fantastic that the universities are starting to offer courses in ITIL. I only wish that someone taught me this stuff during university! Dan Daniel...
MessageShould this group sit idle and wait for universities to conclude that offering a course on ITIL is a good thing or should we take deliberate action to...
James, I agree. I'd also be happy to provide lessons from the front line on this. I plan by no means to stand idle on this. I hope to have a web site up soon ...
All - I have a couple of things for consideration on this topic, mostly about terminology. But first, so that you don't think I'm just making this up, I have...
Charles: Thank you so much for this article, which educated me in the ITSM field. I am building a data model to support application classification and...
(HTML format for graphics) Scott, Both excellent questions and ones that took some wrestling with. In essence you are questioning whether this is a valid...
The origin of the CMM stages Thing found out en route to looking up other things (and can anyone tell me who I stole that tagline from?) The first publication...
Just remembered - the ITSM book is available through Amazon UK: http://www.amazon.co.uk/exec/obidos/ASIN/0201737922/ref=ase_itsmportal-2 1/026-8271473-1747613 ...
A configuration management maturity model Just some quick thoughts on how configuration management might evolve. This is not a strict model; certain things can...
I do not think automated scanning is a sign of process maturity. The ability to reconcile the results of such scanning with a list of authorized configurations...
Robert S. Falkowitz
robert@...
Oct 24, 2005 10:44 pm
295
Robert, good points. I need to make it clearer at level 2 and on the app side at level 3 that what I mean by "maintained by change process" is I think exactly...
Charlie, I am not sure I see the difference between scanning for hardware/network topology and other forms of automated scanning. Automated tools are great, ...
robert@...
Oct 25, 2005 12:14 pm
297
There's a set of dependencies you could call server/IP/machine/NIC/MAC/hub/switch/router/WAN. The question I don't currently understand is what is the...
I am not a network admin, but I do know that in an environment where traffic flows depending on the state of the network from one moment to the next (i.e....
Erb, Martin
martin.erb@...
Oct 28, 2005 2:03 pm
299
IT governance & related weblog I like the <http://www.eyetoit.com/> EyeToIT weblog very much (especially since it's run by another Minnesotan!) This recent ...
SIM, AITP, and other IT professional groups I thought that the <http://www.simnet.org/> Society for Information Management was getting more ink than usual...
Has anyone read the ITGI book, "Measuring and Demonstrating the Value of IT"? At ~$1/page, I am wondering if it has enough content to justify the expense. ITGI...
Erb, Martin
martin.erb@...
Nov 9, 2005 2:10 pm
302
Martin, Did you attend the itSMFUSA 2005 Conference in September? Regards, Jim Savitz _____ From: erp4it@yahoogroups.com [mailto:erp4it@yahoogroups.com] On...
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