I'm new on the IBM Tivoli team via the Micromuse acquisition where I am focused on the BSM/ITSM space. I've thrown myself into the blogging world and invited...
I've searched and searched IBM's main Intranet and come up with only references to these. They may be archived off in some deep cavern that I've yet to find...
ERP basics - excellent article Christopher Koch has written an <http://www.cio.com/research/erp/edit/erpbasics.html> excellent article on ERP basics at...
SAP has ERP for IT offering See <http://www.sap.com/Company/Press/Press.epx?PressID=5963> here. What's Oracle's move going to be? Purchase Mercury? -ctb...
Release = Provisioning? I am wondering if there is really no such thing as a Release Management system, and in fact the actual industry term is a Provisioning...
I think these tend to also include package building/management systems used in the release of software or configurations. They could be as simple as...
Yes - I was thinking of the build management as a separate tool - which either checks back into the definitive software library, or feeds the release tool...
I was just about to pose a question on dm-discuss, then I read Charlie's posting on erp4it, so I thought I'd tag in to the end, and revise my question. Many...
A simplified ERP for IT architecture Here is a simplified IT systems model. The intention is to represent all the necessary tooling to run a large IT...
OK, the graphic didn't go across - usually they work fine. Just check out the blog posting at http://erp4it.typepad.com/erp4it/2006/04/here_is_a_simpl.html ...
As noted on dm-discuss, where this question generated some good discussion, the primary reason for modeling packages is at the conceptual level so that one...
Food for thought: Service catalog confusion Pat: We're doing a service catalog. Kelly: So are we. How many services are you going to have in yours, do you...
There are build systems - and provisioning systems - and one can implement a forward schedule of change. But is there a separate release management system from...
Sorry, just realized I posted the same question last week! Guess it's on my mind a lot lately. Anyone else have any thoughts? ... From: erp4it@yahoogroups.com...
Charles, Where do you put the likes of Managesoft (http://www.managesoft.com/)? Dan Daniel Rolles Applications Manager Lend Lease ICT Mobile: +44 (0) 7 803 857...
Pat is talking about the services managed by OLAs; Kelly about the services managed by SLAs. So of course they do not understand each other. -Robert ... From:...
Robert S. Falkowitz
robert@...
Apr 23, 2006 2:20 pm
444
Charlie, ITIL imagines a relational model with service management in one major dimension, ICT mgmt. in another, security in yet another and application mgmt as...
Robert S. Falkowitz
robert@...
Apr 23, 2006 2:20 pm
445
Hi Robert - Generally that is the conclusion I am coming to, with some exceptions - from your statement I would infer the following proposition, that ...
Asset management and provisioning. I consider asset management as something crossing configuration management and IT financial management, with implications...
Hi Robert, One of the things I value about ITIL is that it's encouraged a greater precision of language with respect to IT services. So, in that same spirit, I...
I don't know the complete answer to your question, Charlie. I have recently been thinking about the the impact of increasing the scope of Release Management to...
You are both correct. Keep in mind that some services are intra-IT services, and customer-facing. Data (and voice and video) transport are good examples as are...
Correction - that would have been the Service Delivery volume... ... From: erp4it@yahoogroups.com [mailto:erp4it@yahoogroups.com] On Behalf Of Charles T. Betz ...
New CMDB spec I'm badly behind on this BIG news -- <http://www-03.ibm.com/press/us/en/pressrelease/19526.wss> BMC, Fujitsu, HP, and IBM are collaborating on a...
I think that Enterprise Architecture, in the sense it is understood by leading EA thinkers - not as a technology effort, but primarily as business modeling -...
Charlie, By your examples, it is clear that the hypothesis that SLAs concern applications is not correct. The customer-facing aspect is clearly more pertinent,...
robert@...
Apr 24, 2006 5:22 am
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Charlie, When the announcement to which you refer below states "BMC Software, Fujitsu Limited, HP and IBM today announced plans to create a new...