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fpusergroup · Numara FootPrints User Group

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Activity within 7 days:

10 New Members - 34 New Messages - New Questions

Description

Welcome to the Numara FootPrints User Group! It is intended for users and administrators of the Numara FootPrints line of service desk tools to share experiences, tips and ask questions about FootPrints. You can sign up to receive a daily email digest of posts in your settings. While a Numara representative will monitor the forum periodically for language and content, it is intended for FootPrints users to communicate with each other. All membership requests will be approved by the moderator in an effort to reduce SPAM. Most requests should be approved the same day, but it may take up to a few days. To contact Numara FootPrints Support, please email footprints.support@numarasoftware.com. Enjoy!

This group is a forum for the exchange of information, advice and points of view. The opinions expressed here are not necessarily those of Numara Software, Inc. and are the responsibility of the authors alone. Numara Software, Inc. disclaims any liability for any direct, indirect, incidental, consequential or special damages arising out of the use of information provided in this group.

NOTE: Unsolicited SPAM will be immediately deleted and the posting user banned. Thank you for your cooperation.

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Re: Can you have a different Knowledge Base per Project
Thanks for your answer William. I didn't realize that they were already different when I was looking at the configuration. I'll try an pay closer attention
Posted - Tue Nov 10, 2009 9:27 pm
diann76017
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Re: Can you have a different Knowledge Base per Project
Yes, different for each project. Each project has an internal and a public KB. We have one project that is ONLY a KB loaded with FAQs for intranet general
Posted - Tue Nov 10, 2009 9:13 pm
William Linhart
wrlinhart
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Re: How do I remove the contents of a CMDB?
I would suggest creating a brand new CMDB and use the existing CMDB as the basis when you create the new one. Don Cholish Product Manager Numara(tm) Software,
Posted - Tue Nov 10, 2009 9:09 pm
Cholish, Don
d_cholish
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How do I remove the contents of a CMDB?
Heloow, somebody can tellme how do i remove the contents of a CMDB? My CMDB has changed and i need to completely remove the information found in the CMDB
Posted - Tue Nov 10, 2009 9:04 pm
israelhec
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Can you have a different Knowledge Base per Project
Can you define a different KB for different projects? We're currently using both the internal and external knowledge base for our help desk. Our marketing
Posted - Tue Nov 10, 2009 8:52 pm
diann76017
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Message History

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2009 237 164 139 195 206 179 113 98 155 113 55
2008 139 151 96 163 121 200 195 141 151 172 130 152
2007 52 50 83 60 50 37 63 40 99 146 170 155
2006 62 87 75 88 121 77 24 45 62 40 51 23
2005 10 30 54 27 61 65 146 58 59 63 61
2004 1
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