I want agents to receive an email only when an issue has been initially assigned to them. I do not want the agents to received emails every time the issue is...
I am a network administrator supporting FP. I have been a network admin for a number of years and have gotten away from any kind of programming. I see that in...
We have used java script and HTML extensively in the HTML headers within field maintenance. I would recommend background info in Perl and SQL too. From:...
Scott - thanks for getting back to me. Do you use Perl in the HTML Headers within field maintenance as well or do you use that somewhere else in FP? Thanks - ...
Rick, Similar to Scott we use HTML, VBscript and CSS extensively in our HTML headers. Outside of that, much of the FP functionality comes from Perl scripts...
I work with Scott. In the field headers we’ve only used HTML and JavaScript. On the back end we’ve done some modification to files, some with help from...
No, we don't use Perl in the field headers. We have only made modifications on the backend. We try very hard not to modify the source code due to potential...
Thanks to all you folks who have gotten back to me. I now have a better idea of what I should be doing. Thanks again – Rick ________________________________...
Mike - in your email here you talk about web services. We have some Web App Developers here and they were wondering what type of Web Services. I tried to...
Chapter 11: Numara FootPrints API > FootPrints Web Services API Don Cholish Product Manager Numara(tm) Software, Inc. ________________________________ From:...
I am sorry. That is the chapter in the online help you can access by clicking the Help button at the bottom of the left hand toolbar. This should always be...
Don - I agree with you. However, I do not have 8.0 loaded and I understood that it was a feature in 8.0. So...that is why I was looking at the on-line...
Is there a way to calculate the difference between two date fields within FP 8.0a? I can not see how to make an Instacalc field do this, but at the FP8 roll...
Has anyone created any unique Dashboard components and could you share them? I remember seeing one at the FP8 roll out that had the world map showing where the...
Depending on how complex your system is (priorities, escalation rules, etc), you might be able to do something similar to the following: Go to Administration...
hi ! I'm trying to make a project for making requests (new user..new computer...) - I want the users to work with Quick entrances...I've made one for each...
I don't know if it is possible to hide it, however, it is possible to set it to default to certain text, so that the user does not have to enter anything. This...
I need some feedback from anyone who has install Footprints 8.1 using Oracle DBD version 1.15+, since version 1.20 is the latest, I'm interested in knowing if...
Hi ! Thanks...that's is already done...they can only choose the kind of title that we "say"...but as they are nearly toghther (Quick issue in web and title) we...
Has anyone had any success with using mobile/handheld devices with Footprints? Devices like Treos, Blackberries, PALM devices, etc... Thanks, Steve Zawicki,...
I use it on iPhone periodically. I ran into a couple of weird things but overall it works great. An example is anytime something opens in new window I get an...
Hello, How are you doing today. I am NEW to "Track-It", but I was asked to do an inventory of ALL network equipment in this office. The current information in...
Charles, Unfortunately for you this forum is for the Numara FootPrints product and not the Numara Track-It product so the users probably have no familiarity...
I have a table I created using the HTML feature and it works OK for software developer types to enter multi-lines of data in a table format so it is easy to...
Mike, Are you sure that "1 project could use up 90% of the disk space and the other 3 could use up the remaining 10%"? We just had a user unable to attach a...
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