We've got 50000 or so attachments in our attachments folder for 1 of our projects. I'm assuming the filename check is what is causing the delay. Typically,...
I'm seeing the exact same thing...at approximately 2pm eastern, my 4 worker processes chew up my cpu...the only thing that halps is an iisreset. I've tried...
My first thought is whether you need all those attachments? If you do, do you need ready access to the tickets they are attached to? One thing to consider is...
Is is possible to import AD information from more than one AD Server? We have done our main AD server but we have uses residing on a different AD server who...
Does anyone happen to know if it is possible to create a field that has the capabilities similar to that of the description field? What I mean is, we want to...
Has anyone run the API Script (mrSetFieldToNowIfNull) to populate a date field with current date and time at a given staus. If so please could you explain how...
Howard, The LDAP integration with FootPrints is not an import, but a live connection to the external LDAP source, which in your case is AD. The FootPrints...
Hi, I'm having a hard time trying to create a work flow that will automatically remove terminated users and agents from Footprints. We have an email that gets...
We turned off PerlEx last Thursday night and that seems to have helped a lot. Users are seeing more 201 errors but the CPU no longer gets bogged down to the...
Assuming your footprints is installed at C:\footprints and assuming your field is called "Start Date", you will want to put the following in the "External...
We are interested in what people are doing with this as well. I had created a bunch of forms for people to fill out in FP, but they didn't always do that. So...
Are you looking for a change management process in FootPrints, or an automated process to actually remove the agent from FootPrints? My reading of both KP and...
Adam - thanks for this information. I may have misunderstood KP's email. I am talking about people who have left or been terminated from their position and...
Thanks for the info Adam ... I'm looking to remove agents ... I'll play around with the suggestions you listed below. Thanks again, KP ... From: Shover, Rick...
I am having issues with importing data from a .csv file. I believe I imported data that was invalid for the field size. Something like a string that was too...
Try clearing out the files in the FootPrints\temp\dbimport directory and running the import again. Don't touch the html\tmp directory. Don Cholish Product...
This will find issues with attachments that are Closed and not updated for more then 90 days. SELECT mrid, mrtitle, mrstatus, mrupdatedate, mrattachments FROM...
I will be out of the office starting 11/05/2008 and will not return until 11/06/2008. I will not be checking e-mail. If your message cannot wait until my ...
Agreed on the student workers bit. This is simply pseudo-code, but it should be this simple (assuming that query below works): results = Run query() foreach...
The only thing that seems to speed up the save function deleting the Attachments_References\projectx file. So the issue does not seem to be the actual files...
We replaced our server for something more recent and the worker process errors have disappeared. I suspect a memory leak somewhere but the new server is...
Matt, The problem with this is that there is a YAML file maintained for each project that also tracks attachments which won't be updated by this process. I...
Thanks for the correction, i somehow missed Mark's comments from before: For the sake of feeling useful, here is the query I used for SQL Server: SELECT mrid,...
I believe that the Attachment_References file is a hold-over from the days when FootPrints supported a flat-file database, and querying the database to gain...
has anyone used workflow to setup a process for removing a departed employee from system access our audit has produced many problems with the current method -...
I have noticed that my instant escalations, set to fire on creation or change, don't fire if change was made by a different escalation. To work around I have...
You should be able to select the re-escalate check box...what version are you running? ... or change, don't fire if change was made by a different escalation. ...
I am running version 8.1.1. My escalations are set to re-escalate. David Brown CNE, MCSE Trinity Mother Frances Hospitals and Clinics Office: (903) 531-5624 ...
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