Thanks Mark, that helped a great deal although I still had considerable trouble importing all the fields. I wish you had more control over the field mapping. ...
... Importing is done so seldom that I can understand why UniPress hasn't put more work into it to make it nicer, as you suggest. Still, it's often one of the...
... Yes. Create one project first -- in the process of creating it, set up a new address book and configure the address book the way you want. Then create the...
Thanks Mark. When I create a new project I can link the project to an exsiting address book. After a project created with a new address book, is there a way to...
... There is no way to do this via the FootPrints web interface that I am aware of. I suspect that the problem is that, once a project is created and has...
Edit Project Administrator Roles: When I setup Project Administration: Can access the Project Administration screen: to No. When project administrator login in...
... The two are separate things, but the flashboard is only displayed for people who can administer the project. "Can administer the project" means "Can...
Brand new user to Footprints and have a couple basic questions. 1-My email server requires SMTP authentication and is on a non standard port,are there access...
... Is your FootPrints server using Linux/Unix, or on Microsoft Windows? I'm not sure about the answer on the Microsoft Windows side, but on the Linux/Unix...
... Here's the information on how to get sendmail on a Linux/Unix machine to authenticate when sending email. I'm providing URLs for two different writeups of...
Mark, Thanks for the info. I am running it on Windows 2003 Server. I was able to get the information needed on the SMTP stuff through tech support. Here is the...
Thanks for all the great info Mark. See my previous post. It contains the info for the procedure on the Windows version of FootPrints. Damon Derossi Nomad IT...
We have other web based/browser based tools that we currently use to show additional information about customers. Has anyone added additional tools, toolbars...
... There is a variable you can set in MRlocalDefs that will allow you to add up to four custom links at the top of the page, next to the logo. The variable...
There are a number of things we have planned, like launching a licensing tool from FootPrints. What have you done, and are you in a sharing mood? Martin ...
... The last paragraph above isn't correct -- there are two other ways which I should have mentioned. have mentioned them first. Go to Administration ->...
Hello all, I'm running Footprints 6.6. We have several projects. One of the leaders of a project imported all of the employees in the company into his...
Hi, Is there a way to report Agent login time. I like to have a report which include every agent total login time daily. For example: Agent1 Monday total login...
... If you want to get your hands dirty "under FootPrints' hood", you can accomplish what you want by editing the text files that FootPrints uses to store user...
Thanks for your quick response. I do a lot of UNIX/Linux Admin type tasks, so I think anything would be quicker than what I'm having to do now. If you could...
... Short answer: "No, not as far as I am aware". FootPrints keeps track of who is logged in right now -- that's available under Administration -> System ->...
This is very unfortunate, since it would be a great metric to be able to track. Another frustrating thing is as far as I know, you can only logout everybody...
... First, this is a little on the dangerous side if something goes wrong, so make a backup of your filesystem and make sure you can restore from the backup if...
... The attachment didn't make it through, so I manually uploaded it to the "Files" section of the FootPrints User Group. The name is "user-information.pdf". ...
... No, that is correct. There is no way to log out just one specific user by using the FootPrints web interface. Mark Montague LS&A Information Technology ...
I don't have a dog in this hunt (I've seen the later responses), but I do have an opinion about user/agent logins. Remedy, for example (ARS is an excellent...
While FootPrints isn't a security tracking tool, we do offer an option to track the IP address of the customer submitting a new ticket. It is enabled through...
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