Well at least they have made the instalation but we're having some problems "No se puede conectar a la base de datos 'UETREX:tuietrex.tui.es.insite'. Pulse el...
Which version of apache are you running? 1.3, 2.0, 2.2? It could be that the modules (such as mod_perl) work differently on 1.3 and you need a different...
Is there a way to edit saved metric reports that I am not seeing? I have an edit button for custom and time tracking reports but not for Saved Metric Reports. ...
I have been asked how we could publish the graphics from Footprints reports every day on our intranet website. I have been sending out FP-reports-with-graphics...
The easiest way is to go to Administration -> Project -> Auto Run Report and configure it to save the report to a file on your FootPrints server. If you save...
Mark, thank you very much! Best Regards, Bill ... The easiest way is to go to Administration -> Project -> Auto Run Report and configure it to save the report...
... Thanks...at leas we made it work...it seems that the Apache should have configured in a special way about the ORACLE_HOME and a few more parametres for the...
Hello Group, I would like to have a tab on my Incident page that is shown/hidden, depending on the choices made on a Multi-Select field. Anyone has any hint on...
Not sure how to do it in tab view, but in expand collapse view here is the JS code to put in the HTML headers: <script language=javascript> /*** Hide Section...
We have set up our CMDB with multiple relationships and we have the following 'CI's' set up in the database: Software -> Server -> Subnet -> Security Perimeter...
You could copy the footprints\db\MASTERx\MR\Colors file from your source project to the destination on the server if you don't want to reset the choices...
Yes. You can use "Agent Preference Templates" located under Project Administration From: fpusergroup@yahoogroups.com [mailto:fpusergroup@yahoogroups.com] On...
Hi: We need to be able to make all fields read-only when an ticket is approved - however, we can't make any of our popup dependency fields read-only - anybody...
No, not through the interface. You can try to copy/paste directly into the escalation files. I don't have FootPrints in front of me, but I think it is called...
I have a situation where the assignees box will not stay checked. We have a ticket that has a Priority of Urgent and a Status of Assigned. In Mail Preferences...
Careful with using the Agent Preference Templates to make this change... I believe it may also also update and change the users existing My preference settings...
Are you asking for a way to disallow Agents from checking the checkbox and overriding the email preferences? That is not possible through the GUI. If not...
Don - I am sorry, I did not explain it well enough. I want the agent to be able to check the Assignee check box and have it stay checked. When they check it,...
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