One of our clients reports another problem with IE 6.0.2800 and W2K SP4. The description field disappears since they updated from IE 5.5 (and it happens in...
I'm using IE 6.0.2880.1106 on (fully patched) Windows 2000 SP4, and do not experience this problem, nor have I experienced it in the past with lower patch...
We have recently purchase Footprints and are setting it up now. We are interested in the Change management module and are wondering if anyone has used this...
David, I did a bit of testing with this and thought it was a bit unstable and I thought it would be best not to implement the changes in my live environment....
Hi, This is my first post to the group. I'm a little new to Footprints admin so hang in there with me... Anyways, I get the message below when attempting to...
I really could use some help. I am trying to export Footprints Data to a file. To do this I am going to the Administration / System / Projects page and down...
It sounds like your Internet Explorer security settings are set to block downloads, which isn't necessarily a bad thing in general. I would try adding your...
I'm not sure exactly what to do for this. Here is one idea: From the IE menu bar select " Tools | Internet Options | Security | Local Intranet | Customer...
Hi All, This is likely a simple question but I'm new to this software and can't find a quick and dirty way to achieve the end result I'd looking for. Currently...
Hello again everyone, I posted this question serveral days ago and did not receive any replies back so I thought I'd give another try. If anyone out there is...
Is there a way and I just haven't found it, to stop the clock on tickets? Example device goes down 2 pm on Monday. SLA for the device is 8 am to 5 PM Monday -...
In order to reset the Issue number to 1 when migrating to our production machine, can I run the purge job and then just delete the remaining record from...
... Can you elaborate on what you mean by "when migrating to our production machine"? I recommend against setting the issue number back to 1 unless you have a...
Does anyone know if there is a way to disable the window that pops up for concurrent users reminding them when they have been logged in for more than 60...
Has anyone been able to fix this problem?.... When the following was copied (cut/past) from a Word Document into the FootPrints description field it converted...
... This sounds like a character set encoding problem to me. I'm using Firefox 1.5 on MacOS X with MS Office 2004 and am not able to reproduce this problem --...
Well, we tried both of the first two suggestions with no change to the problem. I'll bet it is something simple. I'll post it once I find out. Thanks. _____ ...
Hi, does anyone know if you can use wildcards to search on a field in the Address book? We use LDAP to populate our address book, but the standard * wildcard...
Hello, We'd like to use the HTML Form (the one you receive when you email FootPrints project with the subjet "HTML Form"), but we need the ability to attach...
... in the ... standard * ... The asterisk is converted to an escaped character so that you can actually search on the asterisk. By default, address book...
If you really need to do that, you should be able to do it directly within your underlying database. That of course depends completely on what search ...
Actually, we were hoping to do it through the interface to do a lookup to populate the contact info section. Our LDAP configuration does not have a first name...
We've had the same problem for a long time and raised the issue to Unipress support without any resolution last year. If you find the solution, please let me...
Hi everyone, In reference to the problem below, We are noticing that the problem seems to specifically be when we cut and past a item into the description...
Check to see how these characters are being stored in the database. If it looks correct there, it may be a character that the web browser does not understand....
Ok, I do not know how to make such a check, so I will do some work. I do wonder though why footprints can identify a Quote for example, if typed in but cannot...
... It may or may not be FootPrints that is the problem here. For example, I do not have this problem at all, but I'm guessing that every single piece of...
Thanks Mark! I will do the testing and you are correct in that we area using Microsoft Office 2003, and Internet 6.0. _____ From: fpusergroup@yahoogroups.com...
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