Has anyone else experienced issues with their surveys, where the code wasn't fully delivered so a user will receive one of two things: 1) a non functional...
Currently, I have a Footprints license where I have the web server and the MySql database on the same machine. I would like to have two web servers use the...
I haven't seen any that come through with the js, but our customers don't realize that their browsers are blocking the javascript from running to submit the...
... You should contact UniPress with any questions about licensing. What you are trying to do is described for Microsoft Windows servers running Microsoft IIS...
I see a consistent problem with customers' requests being sent to the wrong project. The primary reason is that customers are clicking the Submit link under...
What I understand is that you don't know how to "force them to pick a project before making a request", if this is true, You can enable the Enable Project Menu...
I have the Enable Project Menu option checked on all the projects that customers have access. When a customer logs in they are presented with the project...
Ok, I see your problem, I have a couple of ideas, but for those ideas to work, you'll have to set a more strict rules (SLA's if you wish) for your customers...
This is a suggestion to the group members about the way we replay to a post. I would like to ask you if we all can write our replies at the top of the text...
I freely admit to being a bottom poster. I find it easier to read messages when people bottom-post, and bottom posting encourages people to edit the original...
Our Graphics section is the only group within our organization that uses Macs rather than PCs. They are buying the new iMACS with the Intel chip. I believe...
Thanks Mark for your comments, and also thank you for supporting my suggestion, you can count on me to let you know when you forget to top-posting. Saludos. ...
César has a good idea here, but there may be an easier way to accomplish the same sort of thing, although it won't be quite as drastic/obvious. Instead,...
Tom, I'm hoping my colleague Mark Montague will jump in here with more detail (he uses Macs for his day-to-day work, where I don't.) But I can say that you...
We use Macs extensively here. The web browser that comes with Macs, Safari, works fine with FootPrints with the exception of the HTML Description Editor,...
I didn't mention Microsoft Internet Explorer because it is, at this point, no longer supported by Microsoft on MacOS X and will not even be available (unless...
Mark, I would like to see some version of your solution incorporated into the product. It solves the problem of users submitting tickets without picking a ...
Maybe there is a workoround. While reading Adam's replay, I remember that my local FootPrints provider have a diferent main screen when I login to their...
Everyone -- I think Tom is talking about the project listing front end that we've added to FootPrints here. This is above and beyond the use-a-URL-to-select a...
Tom, I agree completely with this feature request. Several months ago I had a post regarding adding text to the project selection screen. I was trying to put...
We do have a distinct logo for our default project but I think that adding logos for all projects would help. And I think using custom colors for each project...
Mark, you are correct I was referring to your project listing front end solution. Thanks for putting up a link for everyone to see. I hope that others will...
Just FYI, the original issue about customers being able to submit an issue without first choosing from the dropdown has been addressed in our upcoming Spring...
... a ... Mark, That is exactly what we are trying to implement here. Unfortunately, we are getting stopped pretty early on in the processes. When we select...
We do not use .htaccess files with FootPrints here at the University of Michigan, as it is very easy to make a mistake with .htaccess files that can compromise...
I had experienced some issues with the attachment not being sent, only the body text. Users would reply to the email, not knowing any different. I can't...
This four step guide will give you the foundation you always wanted. Learning the basics in handling stocks. This guide will help anyone, intrested in getting...
Hi, can anyone tell me how to set the MRlocalDefs variable called $ALLOW_AGENT_TO_SET_STAT_TO_REQUEST_VIA_EMAIL? I would like to set this on a per project...
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