On 10/7/03 2:59 PM, "" <> wrote:

> This is the reason why we also have the 554 series of Mailer Daemon
> error messages, which explain that the server is generating high
> volumes
> of member complaints from AOL. If you have receive such error
> messages,
> you or your e-mail provider may need to review our Unsolicited Bulk
> E-mail policy at http://www.aol.com/info/bulke-mail.html and until
> such
> issues are resolved, AOL may not accept further e-mail transactions
> from
> the given server or domain.

Still sounds like you're getting a generic answer from AOL, rather than one
that shows they've read your message, especially when they ask you for
information that was clearly indicated in your original complaint.

Essentially, they're saying that they block mail from servers or domains
which have been shown to send out significant amounts of unsolicited e-mail.
However, the domain in this case is yahoogroups.com, and they are very
serious about making sure their lists are opt-in only. AOL would know this
if they did any research at all into your actual problem, instead of giving
you boilerplate messages that don't answer the question.

It's not fair that you are caught in between these companies. It's also not
fair that AOL is demanding that Yahoo do something to solve the problem. AOL
created the problem in a misguided attempt to foil spammers. They took this
action, not Yahoo, and it shouldn't be incumbent on Yahoo to prove they are
innocent. It should be up to AOL to prove they are guilty before putting
them on some kind of blacklist.

Sounds like you really need to dump AOL and get a real ISP. Their customer
service has gone in the dumper in recent years. They seem more and more to
be catering to clueless newbies, and less and less to everybody else.
They're cute and fun and easy to set up, but continually increase the
roadblocks for more advanced users.
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