Hi all,

The task of fixing an intranet can be overwhelming, with no clear
place to start. The 'ABCD for intranets' is designed to give a
simple way of tackling the real-world challenges facing intranet
teams. We also cover defining the intranet brand, and helping
the intranet team win more arguments.

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In this edition:

* ABCD for intranets
* Helping the intranet team win arguments
* Starting to define the intranet brand


New articles
======================

* ABCD for intranets
http://www.steptwo.com.au/papers/kmc_abcd/index.html
ABCD for intranets is a step-by-step tool that can be applied at any
time and then used for the continual refinement and improvement of the
intranet.

* Helping the intranet team win arguments
http://www.steptwo.com.au/papers/cmb_winningarguments/index.html
To help build team confidence, intranet teams should understand staff
needs and the motivations of content owners.

* Starting to define the intranet brand
http://www.steptwo.com.au/papers/cmb_definingbrand/index.html
To be successful, intranets must have a clear definition of their
purpose and character, underpinning decisions about future directions.

Related articles:

* 6x2: a new approach to planning
http://www.steptwo.com.au/papers/kmc_6x2/index.html
This methodology provides intranet teams with a new and powerful
approach to planning intranet improvements.

* Building innovative intranets
http://www.steptwo.com.au/papers/kmc_innovativeintranets/index.html
Explores a number of approaches that can be taken to build innovative
intranets, all of which move intranet teams beyond just maintaining
their current sites.

We also provide an announcements list, which will ensure you find out
when we publish new whitepapers. To join this, visit:
http://www.steptwo.com.au/papers/subscribe/

Finally, don't forget to visit "Column Two", my weblog featuring
news and opinion on all things KM & CM:
http://www.steptwo.com.au/columntwo/

Thanks,
James