Hi all,

It's been a busy month. The articles for this month are late because we
wanted to wait until the launch of our redesigned website (please do
have a look!). One of the key features is the ability to comment on
articles, turning static papers into online conversations.

The three articles for this month all look at collaboration. The
first highlights that team spaces must be closed when projects end,
while the second explores two types of wikis. Finally, we provide
a case study of building collaboration within WWF.

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We've also published three blog entries which help to explain
how we work, and the services we provide:

Intranet needs analysis and strategy
http://www.steptwo.com.au/columntwo/how-we-work-1-intranet-needs-analysis-and-st\
rategy/

In-house workshops
http://www.steptwo.com.au/columntwo/how-we-work-2-in-house-workshops/

Selecting a CMS
http://www.steptwo.com.au/columntwo/how-we-work-3-selecting-a-cms/

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In this edition:

* Collaboration: leading by example
* Close team spaces when projects end
* Two uses for wikis


New articles
======================

* Collaboration: leading by example
http://www.steptwo.com.au/papers/kmc_collaborationlead/
A case study of building collaboration within WWF, by bringing
together people who are already working together.

* Close team spaces when projects end
http://www.steptwo.com.au/papers/cmb_projectspaces/
Establishing team spaces for projects can be one of the most
productive uses of collaboration tools, but they must be closed when
the projects end.

* Two uses for wikis
http://www.steptwo.com.au/papers/cmb_twowikis/
Wikis can be used as both collaboration tools and as an intranet, and
these are two very different situations.

Related articles:

* Chatting bolsters business
http://www.steptwo.com.au/papers/kmc_chat/
This article explores the use of online chat in business and describes
a case study of the use of instant messaging within a national enquiry
centre for a government department that fields calls from the public
across Australia.

* Successful collaboration requires support
http://www.steptwo.com.au/papers/cmb_supportcollab/
This briefing outlines some practical steps that all organisations
should take to help business areas and staff make the best of
collaboration tools.

We also provide an announcements list, which will ensure you find out
when we publish new whitepapers. To join this, visit:
http://www.steptwo.com.au/subscribe/

Finally, don't forget to visit "Column Two", my weblog featuring
news and opinion on all things Intranets & CM:
http://www.steptwo.com.au/columntwo/

Thanks,
James