Hi all,

This month we've written three one-pagers. The first explores the value
of cross-linking within a staff directory, while the second argues that
80% of the default functionality of an intranet search engine must be
stripped out. The last article discusses when and how to name an
intranet.

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In this edition:

* Staff directories benefit from cross-linking
* Simplify the search user experience
* Naming the intranet


New articles
======================

* Staff directories benefit from cross-linking
http://www.steptwo.com.au/papers/cmb_staffdirectorylinks/
Some of the greatest value in a staff directory comes from the
cross-linking, within the directory and to other resources.

* Simplify the search user experience
http://www.steptwo.com.au/papers/cmb_simplifysearch/
Search doesn't work out of the box, and up to 80% of the default
functionality must be stripped out for general search users.

* Naming the intranet
http://www.steptwo.com.au/papers/cmb_namingintranet/
Giving the intranet a name helps to build its identity, and may even
give it a personality within the organisation.

Related articles:

* Online staff directories: survey results and key findings
http://www.steptwo.com.au/papers/kmc_staffdirectories/
This article shares survey results and recommendations on the design
and implementation of online staff directories, the most used element
of most intranets.

* Starting to define the intranet brand
http://www.steptwo.com.au/papers/cmb_definingbrand/
To be successful, intranets must have a clear definition of their
purpose and character, underpinning decisions about future directions.

We also provide an announcements list, which will ensure you find out
when we publish new whitepapers. To join this, visit:
http://www.steptwo.com.au/subscribe/

Finally, don't forget to visit "Column Two", my weblog featuring
news and opinion on all things Intranets & CM:
http://www.steptwo.com.au/columntwo/

Thanks,
James