Hi all,

Times are uncertain, and will our intranets suffer as a result? This
month's main article looks at managing the intranet during a crisis.
We also provide an overview of intranet governance, and look again at
staff directories.

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In this edition:

* Managing the intranet through a crisis
* Basics of governance
* Extend the reach of the staff directory


New articles
======================

* Managing the intranet through a crisis
http://www.steptwo.com.au/papers/kmc_intranetcrisis/index.html
Managing the intranet through the cycles of boom and bust that are
inevitable in our organisations and economies.

* Basics of governance
http://www.steptwo.com.au/papers/cmb_basicsofgovernance/index.html
Governance is about having a framework in place that enables the
decision-making and planning processes for the intranet.

* Extend the reach of the staff directory
http://www.steptwo.com.au/papers/cmb_allstaff/index.html
Staff directories are only useful when they contain all staff, even
those without a PC or payroll number.

Related articles:

* Starting to define the intranet brand
http://www.steptwo.com.au/papers/cmb_definingbrand/index.html
To be successful, intranets must have a clear definition of their
purpose and character, underpinning decisions about future directions.

* Three ways to update the staff directory
http://www.steptwo.com.au/papers/cmb_updatestaffdir/index.html
There are three main ways of keeping a staff directory up to date:
centralised updates, self-service updating and via integration.


We also provide an announcements list, which will ensure you find out
when we publish new whitepapers. To join this, visit:
http://www.steptwo.com.au/subscribe/

Finally, don't forget to visit "Column Two", my weblog featuring
news and opinion on all things Intranets & CM:
http://www.steptwo.com.au/columntwo/

Thanks,
James