Hi all,

This month's main article looks at the social tools that have been
put to work at EUMESTAT in Europe. We also explore the cultural
readiness for collaboration, and the importance of using the intranet
to help staff complete tasks.

We've also launched two one-day expert sessions, to be run in Sydney.
These have will have a maximum of 8 participants, so they're not to
be missed:

* Expert session: intranet strategy & management
Sydney, 7 May 2009
http://www.steptwo.com.au/seminars/expert-session-intranets-sydney/

* Expert session: CMS selection strategies
Sydney, 14 May 2009
http://www.steptwo.com.au/seminars/expert-session-CMS-sydney/

---

In this edition:

* Integrating social tools with the EUMETSAT intranet
* No collaboration without communications
* Does your intranet close the business process loop?


New articles
======================

* Integrating social tools with the EUMETSAT intranet
http://www.steptwo.com.au/papers/kmc_eumetstat/index.html
A wiki for new starters and a discussion forum enhance collaboration
at EUMETSAT.

* No collaboration without communications
http://www.steptwo.com.au/papers/cmb_nocollaboration/index.html
Getting the fundamentals of good communication right is a prerequisite
for collaboration initiatives.

* Does your intranet close the business process loop?
http://www.steptwo.com.au/papers/cmb_closetheloop/index.html
The intranet is a powerful way of helping staff to get things done
more effectively.

Related articles:

* Improving your intranet, task by task
http://www.steptwo.com.au/papers/cmb_taskbytask/index.html
By improving the way the intranet supports key tasks, immediate
business benefits can be delivered in a manageable and cost-effective
manner.

* Two uses for wikis
http://www.steptwo.com.au/papers/cmb_twowikis/index.html
Wikis can be used as both collaboration tools and as an intranet, and
these are two very different situations.

We also provide an announcements list, which will ensure you find out
when we publish new whitepapers. To join this, visit:
http://www.steptwo.com.au/subscribe/

Finally, don't forget to visit "Column Two", my weblog featuring
news and opinion on all things Intranets & CM:
http://www.steptwo.com.au/columntwo/

Thanks,
James