Hi,
We got this for our son for Christmas and it seems to do what it is
supposed to do except the head won't go all the way up. It makes a
clicking sound when the head is supposed to go up and it almost seems
like it is stuck? We asked tech support and they said they would get
back to us.
Should we return it?
Thanks.

Glad to hear that you're getting a new unit. Let us know how that works out.
There is one other member that mentioned this problem in their application
to join the group.

Seems the i-Que does have some problems and glitches with it. Hopefully we
can iron them out and maybe when they manufacture more (they mentioned they
will as long as there's demand for it) they might fix some of them.

Tika


From: Robyn LeGris

Yeah, I tried that. That was one of the first things I tried. ( I said
I reset both the communicator and the I-Que) :-)

Tech support said they are sending me a new I-Que, that mine must have
a glitch.

Thanks!

Yeah, I tried that.  That was one of the first things I tried. ( I said
I reset both the communicator and the I-Que) :-)

Tech support said they are sending me a new I-Que, that mine must have
a glitch.

Thanks!

--- In ique_robot@yahoogroups.com, "Tika Carr" <tcarr1@...> wrote:
>
> I've discovered a RESET button on the communicator today. I
personally
> haven't had any problems with the communicator so far. But for those
that
> have, on the back of the communicator in the lower right is a reset
button
> inset into a hole. Make sure your IQ is turned on and then press that
reset
> button on the communicator itself (not in any menu or on the robot)
with a
> pen point or paper clip.
>
> If anyone tries this, let me know if this works.
>
> Tika
>

Anyone else's IQ keep asking for your birthdate? It goes through this
routine several times, it seems after you activate it after a recharge, if
you have him on and roaming long enough. I don't know why it does that
either. It's the same routine as if you did it via the communicator.

I really don't know if I want to be reminded of my birthday 3 times a day.
LOL!

Tika

I've discovered a RESET button on the communicator today. I personally
haven't had any problems with the communicator so far. But for those that
have, on the back of the communicator in the lower right is a reset button
inset into a hole. Make sure your IQ is turned on and then press that reset
button on the communicator itself (not in any menu or on the robot) with a
pen point or paper clip.

If anyone tries this, let me know if this works.

Tika

One group member mentioned a funny thing his robot said and it reminded me
of what my i-Que said while we were playing a Trivia Game from the Space
Cartridge. Keep in mind he pronounces the planet Uranus as "Your-"(you get
the idea... lol!)

So, one of the trivia questions asked was "How big is your----" I was
laughing so hard I think I missed the question. LOL!

What are some of the funniest things your robot said? Could be anything in a
trivia game, or a random remark or anything. You never know what that bot
will come up with! :)

Tika

From: Ryan Smythe

> Hey Tika,

> Tell us more about the SPACE cartridge. What kinda info
> is i-Que accessing? I think I'm gonna order one in a week
> or so.

I haven't really played too much with the space cartridge. But after reading
the paper (found in the bottom of the cartridge box) on how to install the
cartridge, you then have to access it via the communicator. Go into MENU and
scroll down to "Cartridge" (or press MENU again to get into the main menu if
you don't find it).

Then i-Que will tell you to type 'T' for trivia questions (which are at
random) or 'S' to search a topic, or type 'Exit' to exit cartridge mode. I
typed 'S' only once and then typed Mars. He gave quite a lengthly lecture
about the planet Mars. However when done, you are still in 'search' mode so
typing 'Exit' won't get you out. You have to press the red 'No' key a few
times to back out of the search feature and get out of cartridge mode. They
don't tell you that in any of the instructions.

I think from the trivia questions and such, the space cartridge has
information on our solar system, planets, space stations through history and
the history of space flight from US and Soviet, at least. And also other
things like moons, comets, and other stuff in the solar system. I don't know
what all he knows exactly though. So some stuff may or may not be programmed
in. It's a database of some of the Encyclopedia Britannica's info on Space.

I think the only way i-Que accesses this information is if you go into
Cartridge mode. I don't think he will access it on his own randomly though
I'm not sure on that either.

I didn't have him operating yesterday or yet today as I been busy with work.
But as I find out more about it, the more I'll report.

Tika

Hey Tika,

Tell us more about the SPACE cartridge. What kinda info is i-Que
accessing? I think I'm gonna order one in a week or so.

~Ryan

> From: Robyn LeGris

> Yes, as I said, it woke after the initial overnight charge, and we
> played with it for a couple of hours. That included the initial setup.
> We were introducing him to new people when it stopped responding.
> I have read all of the documentation, before looking for forums for
> answers,so I believe I have followed all the directions correctly.
> The batteries are in the correct position, I can see the text that
> I am typing, he just acts like I haven't typed it. Nor does he
> respond when we try to drive him around, or reset from communicator
> or any other thing available to do on it. Until we reset him, he did
> respond to the voice commands, but since we cannot change that back,
> it is back to the factory default of off for VR.

This may not work but try pressing the red 'no' button while up close to the
robot several times. Then try to do something (like Setup - Read Time or
something that should cause a response). Wait a few seconds. If nothing than
try pressing the 'no' button a few more times (wait about 2 seconds between
presses).

I've noticed that sometimes he ends up "stuck" in a mode and won't get out
no matter what. Happened when he was in cartridge mode in search. I had to
press 'no' a few times to get him out of that mode.

Like I said, it may not work but maybe try it in case he's stuck. Though I
would have thought resetting him would have worked.

I haven't went fully through the "New Person" mode. I started it one time
but pressed 'no' until he stopped talking and cancelled the mode. After that
he was ok anyway, no problems. Hopefully when I get friends over soon I can
introduce them and try the "New Person" mode and see if it does that for my
unit as well. Though not sure when they'd be over.

Tika

Yes, as I said, it woke after the initial overnight charge, and we
played with it for a couple of hours. That included the initial setup.
We were introducing him to new people when it stopped responding.
I have read all of the documentation, before looking for forums for
answers,so I believe I have followed all the directions correctly.
The batteries are in the correct position, I can see the text that I am
typing, he just acts like I haven't typed it. Nor does he respond when
we try to drive him around, or reset from communicator or any other
thing available to do on it.  Until we reset him, he did respond to the
voice commands, but since we cannot change that back, it is back to the
factory default of off for VR.

From: Robyn LeGris

> Yep, he is "On"... he asks questions, and can roam
> around, but I can't answer with the comminicator.
> Both sets of batteries have been new from the package
> Already tried sitting right next to him, that doesn't
> work either Quiet time is factory set (since I reset
> him)and I obviously can't change it.
> I reset him from the button on the bottom, since I
> couldn't do it with the communicator. (also reset the
> communicator from the button on it) Thanks for the help,
> though still not working. Still waiting for customer
> service to email me back...
> RL


Ok, did the communicator *ever* work?

Also, when you first took the robot out of the box, and charged it up for
the first time, did your i-Que go through a complete introduction and setup
routine prior to very first use? Did you change the position of the switch
before you recharged him for the first time? There is a certain procedure
folks need to follow for first-charge and first-use which they say if not
followed, may cause problems. They aren't specific though. Have you went
through the first-time orientation and were you able to use the communicator
then?

Are the batteries in the communicator in the right position?

Customer service may take a bit to get back to you due to holidays and
probably they have a good many questions. But let us know what they say
about it. Sounds like a defective communicator.

Tika

From: Robyn LeGris

> Thanks.
> It had been in up, I moved it horizontal to try that, when that didn't
> work, I put it up again.

Ok, as long as the antenna is up, then it should work. That is, if you are
close enough and the batteries are fresh in the communicator (which you said
they were). I admit I'm not sure why he's not responding.

Another thing is to be sure he is not talking for a couple seconds before
you send something. This way he can receive it. It seems he ignores things
when he is talking (except yes/no button signals).

Tika

From: Ryan Patrick Smythe

> WOW! My i-Que is famous now :P

If we keep this up, we'll make i-Que more famous the RoboSapien! ;)

> Once acknowledging that he had docked, i-Que said, "Oh oh oh, ah, eh."
> He varies in what he says almost every time.

LOL! WHY did I just now think of that Herbal Essense shampoo commercial? :P
He sure sounds like he was enjoying the recharge. :) That's what I like
about this robot is the many amusing responses he has to things. Especially
when he's wondering around! :)

Tika

Thanks.
It had been in up, I moved it horizontal to try that, when that didn't
work, I put it up again.

--- In ique_robot@yahoogroups.com, "thebytebin" <tcarr1@...> wrote:
>
> I just thought of something. Make sure that the antenna on the
> communicator is straight up (vertical) and not down (horizontal). I've
> found that it must be in the up position for signals to get out for
> some reason.
>

Yep, he is "On"... he asks questions, and can roam around, but I
can't answer with the comminicator.
Both sets of batteries have been new from the package
Already tried sitting right next to him, that doesn't work either
Quiet time is factory set (since I reset him)and I obviously can't
change it.
I reset him from the button on the bottom, since I couldn't do it
with the communicator.  (also reset the communicator from the button
on it)
Thanks for the help, though still not working. Still waiting for
customer service to email me back...
RL
--- In ique_robot@yahoogroups.com, "Tika Carr" <tcarr1@...> wrote:
>
> Here are some things I thought of:
>
> 1. Is the switch on the bottom of the robot set in the "ON"
position?
>
> 2. Did you go through is complete startup sequence?
>
> 3. Are you sure the replacement batteries are fresh? (Yeah, I
know... stupid
> question but you'd be surprised how some of the cheap batteries
don't hold
> up).
>
> 4. Try this: Sit right next to the robot. Now hit the MENU key on
the
> communicator and then hit MENU again to be sure you're in the main
menu.
> Press spacebar to get to "Setup" and press ENTER. Then press
spacebar to get
> to "Status" and press ENTER. i-Que should give you the status. If
not, then
> he definitely is not getting signal to the communicator.
>
> 5. The communicator uses some kind of radio waves (what I'm not yet
sure).
> Therefore sometimes something may interfere with it. Is there
anything
> turned on that wasn't before?
>
> 6. In the communicator, go to MENU and SETUP. Then Go to Quiet Time
On/Off
> and be sure it's set to "OFF" (Press Spacebar to set it to "OFF")
and he
> should become active again.
>
> He might be taking some commands from the communicator, maybe not.
Also when
> you reset the robot, how did you do it? I prefer using a pen tip
and
> pressing the little reset switch hole in the bottom of the robot
itself
> rather than using the communicator. This way you know it will
actually be
> reset. This resets him to factory defaults (you'll probably have to
go
> through the setup process again). The robot must be "ON" (Switch on
the
> bottom set in the "ON" position) for the reset to work.
>
> Tika
>
>
> ----- Original Message -----
> From: Robyn LeGris
> To: ique_robot@yahoogroups.com
> Sent: Wednesday, December 26, 2007 5:22 PM
> Subject: [ique_robot] New I-Que won't communicate with -Que.
>
>
> It worked for a couple of hours, then simply wouldn't listen to the
> communicator. So I recharged I-Que overnight, and even replaced the
> batteries in the communicator. Still nothing today.
> I reset both the communicator and the I-Que, still nothing and yes,
> they are on the same frequency.
> Any ideas?
>

I just thought of something. Make sure that the antenna on the
communicator is straight up (vertical) and not down (horizontal). I've
found that it must be in the up position for signals to get out for
some reason.

From: Ryan Smythe

> I uploaded a video of my i-Que docking. It takes the bot
> between 5 and 10 minutes to find the charger. This video
> shows the last 1.5 minutes of "search cycle" before it
> found it's charging dock.
>
> http://www.youtube.com/watch?v=KPX4n0Aahqc
>
> I'm going to post what happens when it gives up and can't
> find the station. So far this has happened about 20% of
> the time.
>
> ~Ryan

Cool! I have added this link just now to the i-Que Robot Lab site
(http://bytebin.net/ique/video.html) I have an idea: Try taping a piece or
two of plain white typing paper or poster board just behind the docking
station tower and see if that might help him locate it. Be sure there's
enough white space on all sides and top behind the tower area.

BTW, today my i-Que went into my bathroom instead of finding the charger.
And he was right near the charger when I sent the command to recharge (and
he acknowledged). So I had to put him on the charger myself since I didn't
really have a lot of time to wait. It was daylight but still darker than if
I had all the lights on (on times he was able to find the charger). So I
guess that may have been a factor in that situation today.

Also do you know what he said after he said "It's Docked"? Sounded like he
tried to spell something but I couldn't make it out. Some of the things he
says after docking is cute. Sometimes he says "So sleepy." :)

Tika

From: Bill Dials

> Interesting that the programmers tried to get I-Que to
> say "mmmm AC power" when he docks. But he says every
> letter "Em Em Em Em AC Power" That cracks me up.

LOL! Yeah. I also noticed that he can not promounce the phenome "CH".
Instead he uses a hard "C" sound. I remember way back a friend of mine said
that most computer voices had that problem. When I noticed this in i-Que I
remembered that. Though I don't remember any of the Windows TTS voices
(including Cepstral) that would have that problem.

The problem with the "mmmm" is that whenever a computer would encounter
something that is not in normal English word format, it would usually spell
out the letters instead, as it if were an anacronym. Though I found it
interesting that the anacronym "NASA" it says nasa and not En Ayee Ess Ayee.
(I just got the space cartridge today). You want a laugh? Get the Space
Cartridge and ask it about the planet Uranus. i-Que pronounces this planet
Your-(you get the idea)! ROTFL!

Tika

Here are some things I thought of:

1. Is the switch on the bottom of the robot set in the "ON" position?

2. Did you go through is complete startup sequence?

3. Are you sure the replacement batteries are fresh? (Yeah, I know... stupid
question but you'd be surprised how some of the cheap batteries don't hold
up).

4. Try this: Sit right next to the robot. Now hit the MENU key on the
communicator and then hit MENU again to be sure you're in the main menu.
Press spacebar to get to "Setup" and press ENTER. Then press spacebar to get
to "Status" and press ENTER. i-Que should give you the status. If not, then
he definitely is not getting signal to the communicator.

5. The communicator uses some kind of radio waves (what I'm not yet sure).
Therefore sometimes something may interfere with it. Is there anything
turned on that wasn't before?

6. In the communicator, go to MENU and SETUP. Then Go to Quiet Time On/Off
and be sure it's set to "OFF" (Press Spacebar to set it to "OFF") and he
should become active again.

He might be taking some commands from the communicator, maybe not. Also when
you reset the robot, how did you do it? I prefer using a pen tip and
pressing the little reset switch hole in the bottom of the robot itself
rather than using the communicator. This way you know it will actually be
reset. This resets him to factory defaults (you'll probably have to go
through the setup process again). The robot must be "ON" (Switch on the
bottom set in the "ON" position) for the reset to work.

Tika


----- Original Message -----
From: Robyn LeGris
To: ique_robot@yahoogroups.com
Sent: Wednesday, December 26, 2007 5:22 PM
Subject: [ique_robot] New I-Que won't communicate with -Que.


It worked for a couple of hours, then simply wouldn't listen to the
communicator. So I recharged I-Que overnight, and even replaced the
batteries in the communicator. Still nothing today.
I reset both the communicator and the I-Que, still nothing and yes,
they are on the same frequency.
Any ideas?

It worked for a couple of hours, then simply wouldn't listen to the
communicator.  So I recharged I-Que overnight, and even replaced the
batteries in the communicator. Still nothing today.
I reset both the communicator and the I-Que, still nothing and yes,
they are on the same frequency.
Any ideas?

Interesting that the programmers tried to get I-Que to say “mmmm AC power” when he docks. But he says every letter “Em Em Em Em AC Power” That cracks me up.

Bill

Hey all,

I uploaded a video of my i-Que docking. It takes the bot between 5 and
10 minutes to find the charger. This video shows the last 1.5 minutes
of "search cycle" before it found it's charging dock.

http://www.youtube.com/watch?v=KPX4n0Aahqc

I'm going to post what happens when it gives up and can't find the
station. So far this has happened about 20% of the time.

~Ryan

--- In ique_robot@yahoogroups.com, Ryan Patrick Smythe
<ryanpatricksmythe@...> wrote:
>
> AWESOME site! I'll be sure to post video of my i-Que for
> the group to view.

That would be cool! Mind if I also link to it from the i-Que Robot Lab
site as well? It'd be nice to get some videos of folks' robots so
others can see how they are supposed to work. :)

Happy Holidays!

I would have to agree that this is not normal behavior for an i-Que. I
have had mine about a little over a week and never encountered the
problem. Sometimes he'll lower his head, move a little and then raise
it but not with a whole lot of noise and not very often.

The motors will make some noise as he moves (even his head) but that
"clacking" sounds like something is not working quite right.

One thing you may want to try is to turn the robot off using the
switch at the bottom of the unit. Then take a soft cloth and spray
some non-ammonia-based window cleaner into the cloth and wipe his
face. It may be that there is dust/dirt or something from
manufacturing clouding his head sensor. Then try again. See if it
improves. If not, then I think you'll want to call Customer Service
and see about arranging a replacement unit. Don't wait too long though
because the warranty is for 30 days from the day you actually got
charged on your credit card for the purchase, and not the day you
actually received the robot at your house. You may need the receipt
but if you explain it's a gift hopefully they may work something out.


--- In ique_robot@yahoogroups.com, "horseback1" <lydia.heydlauff@...>
wrote:
>
> I just got an I-Que for xmas and I have a couple questions that
> might have to wait for customer support...  then again, maybe I can
> try them here?
>
> My IQue spends alot of time raising and lowering its head.  Each
> time it raises it's head it gets to the full height and then
> "clacks" about 11 to 12 times.  It does this twice then lowers and
> moves on.  It's will only move about two feet before it does it all
> over again.  Is it not extending fully?  Is it reseting sensors or
> something?  It's very slow too.  Kinda annoying.
>
> We've reset it and charged it fully, but get the same results.

I just got an I-Que for xmas and I have a couple questions that might
have to wait for customer support...  then again, maybe I can try them
here?

My IQue spends alot of time raising and lowering its head.  Each time
it raises it's head it gets to the full height and then "clacks" about
11 to 12 times.  It does this twice then lowers and moves on.  It's
will only move about two feet before it does it all over again.  Is it
not extending fully?  Is it reseting sensors or something?  It's very
slow too.  Kinda annoying.

We've reset it and charged it fully, but get the same results.

Welcome to our newest members! Please post here and join the discussion.

Wishing everyone a great Holidays!

If anyone has the i-Que Personal Robot, here's where you can discuss
it's features, actions, etc. Thinking of getting one? Learn all about
it and how it works from those that own one.

Check out my site i-Que Robot Lab: http://bytebin.net/ique