On Fri, 2006-02-17 at 17:01 +0000, hayes0830 wrote:
> I recently looked at a demo of the newer keystone product version 2.
> I noticed that there is a search box in the product. I am curious
> whether this box allows users to search across all text saved in the
> trouble tickets since this is something we are looking for.

This searches the text of the ticket, as well as all followups.

> We currently have the first version. Is searching across all data in
> this version something that can be done as well?

Yes, this same search input should exist in version 0.74.00 as well, at
least for logged in users.

I don't remember whether it exists for visitors in the default Keystone
0.74.00; I believe I have customized my copy so that it does.
--
Alex L. Mauer
Network Administrator
Banta Global Turnkey Group
Plover WI 54467-3131
Phone +1 715 343 6980
Fax +1 715 343 7061
http://www.bgt.com/
xmpp:amauer@...