Hi all I need to have slips that are children of slips that are themselves children of children -hance have a hierarchical system of slips. for this i enabled...
Isha Vashishtha
ivashishtha@...
May 1, 2001 11:11 am
2278
We want to install the keymail.pl service to be able to submit tickets from certain clients. Our Unix admin wants to know what security risks are involved in...
J.D. Archer
jarcher@...
May 2, 2001 9:11 pm
2279
Hi, I am creating logins for people from different locations in USA, say san_jose and memphis and the cities are groups.. I am creating filters which would...
Raajkumar Balasubrama...
b_raajkumar@...
May 3, 2001 2:55 am
2280
I am not familiar with the groups stuff in keystone, but mysql DOES support join. It just doesn't support referential integrity. ... -- Greg Goodrich Senior...
Greg Goodrich
ggoodrich@...
May 3, 2001 3:55 pm
2281
Raaj, Perhaps you mean UNION? In either case, I would also like to know how to accomplish this same thing - we have a technical contact in Phoenix, who needs ...
Erin Quick-Laughlin
equick-laughlin@...
May 3, 2001 4:27 pm
2282
Raaj, As the user, under slips->properties you could simply define Group->Equal To: and then "san_jose" That way only the slips with group to set "san_jose"...
Jayme Cox
jayme.cox@...
May 3, 2001 5:50 pm
2283
Correct if I'm wrong, but couldn't this be handled Policies? You can make policy groups and have the different people from the different cities be members of...
Cutter Newmoon
cutter_newmoon@...
May 4, 2001 9:01 pm
2284
Hello, I am a new keystone user, installed keystone 00.74.00, slips working well, bugtracking enabled and everything seems ok but the library. I can not do...
criz@...
May 5, 2001 11:53 am
2285
Everyone, Is there any way that you can open the followups category by defaults? J.D. Archer Network Engineer Openworld, Inc. 859-514-1800...
J.D. Archer
jarcher@...
May 8, 2001 2:46 pm
2286
Hi all This is regarding the deletion of slips... Any 'Tech' can delete the parent slip and its children even though they did not submit it! and Any 'Tech' can...
sbhimineni@...
May 8, 2001 7:00 pm
2287
Hi all We have several clients, and would like them to be able to view slips relating to their project in keystone, but not slips of other clients. We don't...
sbhimineni@...
May 8, 2001 8:28 pm
2288
but original slip creation data is shown instead. This occurs whenever a followup is added, and email updates are sent. There seems to be an error with my...
a_rapini@...
May 9, 2001 2:25 am
2289
As far as I know, only followup tickets that are marked as Public will show up in emails. Perhaps your setting for $sys_defpublic was changed to 0 and the...
Erin Quick-Laughlin
equick-laughlin@...
May 9, 2001 4:25 pm
2290
Erin Thanks for the reply. That was indeed the source of the error. With the values set as below, followups and send only most recent followups work correctly:...
Allen Rapini
arapini@...
May 10, 2001 1:51 pm
2291
Greetings, I was wondering if someone could help me out. I set up keymail.pl and the keystone, keystone-submit and keystone-followup aliases and can't seem to...
jhoov1@...
May 10, 2001 7:30 pm
2292
I am new to Keystone and have been encountering problems bringing it to a useable state (v 0.74.00), not the least of which is that I notice every time I open...
Joe Orcino
Joe_Orcino@...
May 11, 2001 12:21 am
2293
I just did an installation of keystone, and I'm having problems logging in. PHP and Mysql are configured properly and are playing well together. When I get...
Miles Scruggs
miles.scruggs@...
May 11, 2001 4:12 pm
2294
Seems that the server can't be in a different time zone or time scheme than the client computer. This should probally be noted as a bug. Miles...
Miles Scruggs
miles.scruggs@...
May 11, 2001 4:51 pm
2295
Hi, Wondering if/when schecker will be updated for the CVS version? Is it a mistake to use the current CVS? Thanks....
egroups@...
May 13, 2001 6:23 pm
2296
Hello, I'm new to this list (I just subbed a week ago). I'm just starting to implement Keystone -- it rocks. It does exactly what I need and I can poke it...
Ian McBride
ian@...
May 14, 2001 10:00 pm
2297
I kindof surmised this, which is why I recently upgraded to 0.74, and then started making my own customizations. It is too bad that things like this happen....
Greg Goodrich
ggoodrich@...
May 15, 2001 5:27 pm
2298
I've also been doing the same thing. Does Keystone's license permit anyone to redistribute mods? In other words, could we just startup a SourceForge project...
Jayme Cox
jayme.cox@...
May 15, 2001 9:24 pm
2299
Without looking through the license info, I'd venture to guess that that wouldn't be allowed. I certainly could be wrong though. I don't think sourceforge...
Greg Goodrich
ggoodrich@...
May 15, 2001 9:30 pm
2300
Has White Pajamas specifically killed the project? I have contacted them a couple of times and they avoid any confirmation, instead trying to talk me into a ...
Erin Quick-Laughlin
equick-laughlin@...
May 15, 2001 9:41 pm
2301
I spoke a salesperson at White Pajama (I believe his name was Larry Burkhart) who confirmed that they would no longer be developing it...they basically ...
Ian McBride
ian@...
May 16, 2001 3:03 am
2302
I have tried to get keymail.pl working per the Keystone documentation and am not successful. The message below complains that keystone.conf.default can't be...
Joe Orcino
Joe_Orcino@...
May 17, 2001 1:17 am
2303
The first thing is that you should NOT be changing the keystone.conf.default file. You should copy that to keystone.conf and edit that instead. Second, you...
Jayme Cox
jayme.cox@...
May 18, 2001 12:12 am
2304
I know not to edit the keystone.conf.default file; it just has the same permissions as the other config file and was the first to refuse access. Given the...
Joe Orcino
Joe_Orcino@...
May 18, 2001 12:21 am
2305
Greetings! I've recently installed Keystone on a Redhat 7.1 system (most recent CVS Copy). While the install was basically without issue, I've noticed two odd ...
Ken Snider
ken@...
May 18, 2001 7:09 pm
2306
... This usually has to do with your keystone.conf and php.ini files. Make sure that your $sys_notify and $sys_ccmail settings in keystone.conf are set to the...
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