Good Evening All, I'd like to know if there is any ongoing work to produce updates to Keystone being done now. I want to change all references to and file ...
Gil Price
yahoo@...
Aug 2, 2001 2:32 am
2379
... Unfortunately, Keystone development has come pretty much to a halt. WhitePJ has pretty much stopped all support of the product, aside from running the...
Dave Belfer-Shevett
shevett@...
Aug 2, 2001 3:35 am
2380
That's pretty much what I thought...So I guess there's no harm in dropping the .php3 extension for the .php . Just wanted to run it the same as all my other...
Gil Price
gprice@...
Aug 2, 2001 3:50 am
2381
I was just wondering if the above facality exists in Keystone, and if so, is it difficult to setup ?...
Pat Smith
stephemmoore100@...
Aug 14, 2001 10:57 am
2382
I have looked at the licensing agreement and the way I read it, mods are allowed as long as the licensing requirments are met. We have decided to use keystone...
Andrew Sheehy
asheehy@...
Aug 15, 2001 7:10 pm
2383
We are pretty satisfied with the keystone program and how open it is for mods. One thing that I have been looking at is reporting. I have looked at the docs...
Andrew Sheehy
asheehy@...
Aug 15, 2001 7:28 pm
2384
How do you go about deleting files/attachments that reside in your library? The slip has been deleted, but the attachment is still in the library list. I...
perengstrom@...
Aug 16, 2001 6:07 pm
2385
Attached is a tar file containing a perl CGI script that I hacked together for use by us here. Note, this script is a quick hack, so it's not exactly pretty. ...
Cutter Newmoon
cutter_newmoon@...
Aug 18, 2001 12:40 am
2386
That integer in c_date is a unix timestamp. Use the perl "localtime()" or similar function to convert it to normal calendar time. Don't mess with the MySQL...
Scott Irving
sirving@...
Aug 20, 2001 4:21 pm
2387
Our primary user of Keystone kept running into this issue a couple weeks ago: A Tech is assigned from the drop down list. 60% of the time the ticket is...
equick-laughlin@...
Aug 20, 2001 5:12 pm
2388
Do I take it as understood that keystone/mySQL does not cope with 2 users both Modifying a slip at the same time ? I did a test with 2 users having a Modify of...
David.Pascoe@...
Aug 22, 2001 6:31 am
2389
... should be? no. is? yes. this is a difficult problem to workaround without getting into messy lock mechanisms. -- Bill Fumerola / billf@......
Bill Fumerola
billf@...
Aug 22, 2001 9:52 am
2390
hi I am sudarshan Do anyone of you know how to detach an attachment done for a slip. I have done the attachment for a slip which existed earlier. now I have...
K.Sudarshan Shetty
sudarshanks@...
Aug 29, 2001 1:30 pm
2391
I checked the user mailing list archive and www.google.com but I didn't fine any reference to this error. Any help would be greatly appreciated. ...
Eric JT Harlow
eric@...
Sep 5, 2001 9:28 pm
2392
I just wanted to update the group with how I fixed this issue, so future users don't have to bug everyone. Special thanks to Mark. The issue is that when you...
Eric JT Harlow
eric@...
Sep 6, 2001 6:48 pm
2393
When submitting a new slip to keystone I would like to set a default tech. I have my slips filtered to that I only see my slips. This means when someone...
Eric JT Harlow
eric@...
Sep 6, 2001 8:27 pm
2394
Where are the default form emails held? I know where they are kept (templates) for keymail.pl. I want to know where they are for the regular email that gets...
Eric JT Harlow
eric@...
Sep 6, 2001 8:44 pm
2395
I believe genmail.php3 does all of the mailing from within keystone from the web interface. ... ...
Bigby Findrake
bigby@...
Sep 6, 2001 9:18 pm
2396
... Looking at keymail.pl, it looks like something like '-currtech myself -status O -priority 1' as arguments to keymail ought to work. -- Dan Riley...
Dan Riley
dsr@...
Sep 7, 2001 2:19 pm
2397
... Hi eric You can get the required perl module archive from CPAN site. I will attach it for you as I already have it downloaded, sudarshan...
K.Sudarshan Shetty
sudarshanks@...
Sep 7, 2001 3:52 pm
2398
I finally got the email to open a slip working. My question is weather or not there is a way to cut the HTML off the email when someone sends an email in HTML...
Eric JT Harlow
eric@...
Sep 7, 2001 6:22 pm
2399
In the Add Slip dialogue, the "Child of" and "dependent on" menu drop downs show all slips that are relevant. When you have several thousand slips won't...
David.Pascoe@...
Sep 20, 2001 4:27 am
2400
We have the configuration option $sys_selall = "0" so that only slips that aren't children of other slips show up in the add slip dialog. This seems to work...
Greg Goodrich
ggoodrich@...
Sep 20, 2001 2:42 pm
2401
<http://www.komnetworks.com/> Howdy, I'm a newby to this tool, but it looks like it could work for our intended solution... A few questions: 1) Is there anyone...
Bill Bowerman
BillB@...
Oct 29, 2001 3:21 pm
2402
Hi, When I modify an existing slip, the "Child of..." drop-down dialog only allows me to make it a child of a top-level slip. How do I make it a child of a...
This is correct, but in most cases will be undesirable, simply because when there is a large number of slips in the database, then the parent dropdown will be...
Thanks for the previous replies. Another question: I can set up each user under Slips->Properties to email them if any activity happens on their slips. I can...
I install keystone few times, but now i have a problem with the IE or opera, i can login but when i go to slip ive got the "Not logged in ".. If i use netscape...
I untar the copy of other system that have keystone working oky, with the confs html etc.... I have the same problem...... The problem is... IE and OPERA can...
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