Greeting keystone-users, Can you offer a suggestion? I have inherited a PTS 1.72.00 system used to track computer support. It has never given us a problem and...
Greeting keystone-users, Sorry if this is posted twice, but I do not think it went through the first time. Can you offer a suggestion? I have inherited a PTS...
... There should be no conversion necessary. The code will run under this environment without modification. The only thing is that more recent versioins of...
... The structure server is not available anymore... you can just skip this step. There are no database structure changes from 0.71.02 to K2. -dbs -- ... Dave...
Now when I try to bring up keystone on my browser The first thing that pops up is an error that says, "MySQL Error # 1045 in function db_connect Access denied...
... Q5: I've installed MySQL, but I keep getting "you have no permission to access this table" or some similar security issue. How do I get it working? A:...
Greeting keystone-users, Can you offer a suggestion? I have inherited a PTS 1.72.00 system used to track computer support. It has never given us a problem and...
Matt helped me resolved this by updating a parameter in the php.ini file. Thanks. ... __________________________________ Do you Yahoo!? New and Improved Yahoo!...
I see various people have has a problem not being able to login with a new installation of keystone but I see no posts with the solution. I've checked the...
The priority colors are not working in my new installation of Keystone2. They worked great in the older .74 system. Does anyone have a fix for this? Thanks ...
Hi group, can anyone clarify the working of the full text search on slips? I get weird results back. E.g. when I search for Oracle in our database, it returns...
I know people read this list from time to time and I would hope that others believe that the priority color feature is a valuable one. Does anyone please have...
... Hi Brian... sorry we didn't get back to you on the first one. ... I'll look into this, I believe he priority coloring got disabled in the change over to...
I am running Keystone2 0.90.09. The installation went smoothly, and I have access to the database. I am running into the problem of not being currently logged...
I just downloaded the latest version of Keystone2. It seems to working just fine. I was running an earlier versionof keystone2. When I tried to run a report I...
After having not looked at the new code since White PJ's enter the picture, I am pleasently supprised at the work that has been done. I like it a lot. The...
Trying out Keystone2 - Started out with 0.90.09, backed it out and tried 0.90.08. Same error message when you first go in, and when you pick on various menu...
I posted a question here last week, and there does not seem to be much activity. Is there anybody out there that can help with the question I posted on January...
Hi There, Not sure if anyone still reads this group, but here goes ! I'm trying to install Keystone 2-0_90_09 on Suse 9.2. I've got PhP up and running and have...
I recently looked at a demo of the newer keystone product version 2. I noticed that there is a search box in the product. I am curious whether this box allows...
... This searches the text of the ticket, as well as all followups. ... Yes, this same search input should exist in version 0.74.00 as well, at least for...
I recently did a fresh install of Keystone2 0.9.10 Everything seems to be working ok, but I can't add a contact. Whenever I do it just comes out with all...
Can graphical screen shots be incorporated into Keystone trouble tickets? I am aware that you can cut and paste text into tickets, does this work for graphics...
... Hi Jayme - yes, from many months in the future, my apologies. The Contacts system was very very broken in the 0.90 release. I've jsut committed some very...
Keystone 0.90.20 is now available on http://www.stonekeep.com/. From the changelog: release-0.90.20 * re-enabled the 'add child' button in slip zooms [dbs] *...
Version 0.90.30 has been published on the website. Here's the changelog for this release... release-0.90.30 * released on 2007-05-30 * Changed default 'short...
Hello. How does one install KeyStone? Where can I find an installation/configuration guide? Is KeyStone compatible with PHP version 5.2.3 and MySQL version 5.1...
... The isntallation guide is included with the distribution. It is also available here: http://keystone.stonekeep.com/docs/INSTALL ... Yep. ... The...