Dear K-Loggers,

Here is a brief overview of the business case for K-Logs (for people new to
the list).

What are K-Logs?

K-Logs enable employees to post written editorial, points of view, links,
documents, important e-mails, and pictures to a corporate Intranet where the
posted content can be searched, browsed, and archived. They enable easy
sharing of knowledge. K-Logs organize this posted information over time and
by individual. K-Logs are easy-to-use and provide users immediate personal
benefit. K-Logs run in the browser. They also provide a simple way to
distribute information currently stored on the desktop (document folders,
e-mail, and bookmark lists) with contextual information necessary for
complete understanding of its use.

What are the benefits of K-Logs?

1) Answers. K-Logs make it easy for people to find answers to problems they
need to solve. A simple search of K-Log archives will quickly find an
answer if available.
2) Experts. Because K-Logs organize knowledge and information by
individual, it is easy to find people with the expertise you need. They can
be found via search, cross linking from other K-Loggers, or community tools.
3) Organized archive. K-Logs provide a permanent archive of all posted
knowledge. Employees may come and go, but their knowledge remains.


What is the economic benefit of K-Logs?

1) Shorter time to find. Faster, more accurate responses to customer
inquiries, etc.
2) More accurate decision making. Use of experts, revealed by K-Logs, will
improve the quality of corporate decision making. Improved knowledge
transfer will expose wasteful projects and inaccurate assumptions. It will
also unlock hidden knowledge resources within the company.
3) Faster training for new employees. New employees can quickly find the
information, context, and insight they need to become productive quickly. A
new team member can synch up quickly with an ongoing project by reading the
team's K-Logs.
4) Simplified management and improved corporate control. The elimination
of what is that person doing (?) or how is that project progressing (?)
questions that plague managers.


What is the feature set of a K-Log?

A) Weblog functionality. Time organized posting. A calendar. Automated
updates.
B) An easy browser-based editing environment.
C) Subscriptions for Knowledge Streams (RSS). NOTE: Search on RSS in this
group for more info on this.
D) Categorization of posts for the development of user specific Weblogs and
Subscriptions.
E) Community tools (referrers, hot lists, etc) that make it easy to find
other K-Loggers.
F) The ability to post e-mail, links, pictures, and documents.
G) Long term = integration with Web Services for the desktop digital
dashboards that deliver timely info from corporate applications.


Well, this is the best I can do on a Monday morning. Any questions, shoot
me a private e-mail. Also, thanks to the hundreds of K-Loggers that have
written me about projects they are starting. If you haven't written me,
please drop me a line explaining what you are doing and roadblocks/benefits
you are seeing. I will help when I can. You also have the option to post
to the group.

jrobb@...

Sincerely,

John Robb
http://jrobb.userland.com (my personal Weblog)