--- In klogs@y..., "John Robb" <jrobb@u...> wrote:
> So, for example, I could be a sales manager at a Fortune 500
company. I
> want to track information available to me from multiple corporate
> applications, and I don't want to run the client software for each
app on my
> desktop. I only want the data. So, in order to offer employees
better
> access to data, the IT department is convinced to spend a couple of
days to
> create granular RSS feeds for the main corporate apps (CRM, ERP,
financial,
> etc.). Here is what the feed could look like:
>
> Sale: Customer name: Proctor and Gamble, Date: June 12, 2002,
Amount:
> $2.3 m, Made by: Tom Durst, E-mail: tdurst@w..., K-Log:
> http://tdurst.widget.com , Product: Widget XYZ
>

John,

A bee-yootiful example... This is exactly the sort of thing we've been
doing in the call centre space for about a year.

Inspired by your recent posts on the subject, I put screenshots and
some more comments on my weblog today, at
http://www.skippingdot.net/2002/06/13

The core of it is this: we've put a scheduling engine and a SQL query
interface together to allow users -- IT users, analysts, not the
end-user / reader -- to write and schedule SQL queries on any ODBC
datasource in the enterprise.

The query results are formatted into two text strings, which become
the <title> and <description> elements of an <item>
in a Fetch RSS <channel>.

I'll try to add the screenshot to the Photos section here on Groups
too.

Take care,

Shane McChesney
http://www.fetchserver.com