I lead the security operation in the Metro Boston area for a large
national retail chain. One event I'm planning for right now is the
Democratic National Convention, which is going to create significant
traffic and business disruptions for our stores - and that's if nothing
happens.

We're going to be standing up a temporary operations center at our
offices outside of Boston in order to monitor the situation and manage
a crisis if there is an event. We're going to be using some knowledge
management tools - notably Mission Mode - http://www.missionmode.com
and am planning on keeping an ongoing diary of our experiences using
Movable Type in a weblog format - this will allow us to share our
experiences in realtime with our counterparts in NYC, who are planning
for the Republican Convention later this year.

The questions that I have for the group are as follows:

1) Any resources or examples of similar situations that you're aware
of? or your own experiences? I certainly don't want to reinvent the
wheel here.

2) Any other knowledge management tools that may be beneficial for us?

Thanks - have been enjoying the conversations here in the group,
Bryan