Hi folks - apologies for cross posting!

Matt Moore and I have been working on an open research project to see
if we can get some better insights into how expertise gets valued and
leveraged in organisations. "Open" means all our data (anonymised) is
published as we gather it, and we will make the final results
available to the KM community for free. Links to the material
collected so far given below.

Our first stage was narrative collection, and we've collected almost
200 stories from many organisations and countries, posted on the
project blog at http://usingexpertise.blogspot.com (we're still
collecting so do visit the site, add your own stories or comment on
others').

Since February we've been running sensemaking workshops on this
narrative material to develop archetypes and theme statements. This
material is being posted as we process it, on our project wiki at
http://usingexpertise.wikispaces.com
- these workshops are still continuing, and if you'd like to host
one get in touch with me or Matt (innotecture@...).

This process has started to throw up some interesting insights which
we now want to test in a formal larger scale survey, and we'd be very
grateful if you could help us by completing this at
http://tinyurl.com/expertisesurvey
- in line with all our activities, you will be able to see the
results so far as soon as you have taken the survey, and if you
bookmark the results page you will be able to revisit it as the survey
grows.

This project will run into 2010, and at some stage when we have enough
coverage from the sensemaking workshops, I'm hoping we will be able to
move this material into Dave Snowden's Sensemaker software for ongoing
public access and research (thanks to Dave for the offer). At that
point we will be starting to look at developing practical strategies
to improve the way experience and expertise are
managed in organisations.

This is a project for everyone, so please do help by giving a few
minutes to take the survey!

Many thanks

Patrick

Patrick Lambe

weblog: www.greenchameleon.com
website: www.straitsknowledge.com
book: www.organisingknowledge.com

Have you seen our KM Method Cards? http://www.straitsknowledge.com/store/