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Kanisa or Primus?   Message List  
Reply | Forward Message #957 of 1107 |
Hi,
Our search committee is starting a bake-off between these two
vendors. Has anyone here compared the two, or used either solution?
What were your thoughts?

Thanks!

-Aaron
Fri Jul 9, 2004 3:09 pm

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tech_wizerd
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Forward 		Message #957 of 1107 |
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Hi, Our search committee is starting a bake-off between these two vendors. Has anyone here compared the two, or used either solution? What were your thoughts?... 		Tony
tech_wizerd
Offline Send Email 		Jul 9, 2004
3:10 pm

Hi Tony...It depends a great deal on your needs. Is this going to be used within a customer-facing call center, or an IT Help Desk scenario, or simply for...
jdzasta
Offline Send Email 		Jul 9, 2004
4:12 pm

JD, We'll be creating an I.T. site with mostly troubleshooting documents. Since this is a healthcare organization with lots of nontechnical nurses, we will be...
Aaron W. Benson
tech_wizerd
Offline Send Email 		Jul 9, 2004
7:25 pm
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