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Management value proposition was Re: [leandevelopment] Re: FW: Saili   Message List  
Reply | Forward Message #4197 of 4493 |
RE: Management value proposition was Re: [leandevelopment] Re: FW: Sailing a Straight Course in a Time of Variances

My favorite management writer is Jeffry Pfeffer.  Two of his books that I really like were co-authored with Robert Sutton.  These are:

The Knowing-Doing Gap (2000)

Hard Facts, Dangerous Half-Truths, & Total Nonsense (2006)

 

He also co-authored the book Hidden Value (2000) with Charles O’Reily, which discusses the practices you find in well-managed companies.

 

Pfeffer’s latest book, What were They Thinking? (2007), is also delightful.

 

I also have a couple of his earlier books – Managing with Power (1994) and The Human Equation (1996) –these have his foundation ideas behind managing and compensating people.

 

Another favorite management writer is John Shook, especially his book Managing to Learn (2008). His blog is at http://www.lean.org/shook/ (you may need to register).

 

Finally, I like Peter Scholtes books, especially The Leader’s Handbook (1997), but also The Team Handbook (2003). This book is in its 3rd edition, it was originally published in 1988.

 

Mary Poppendieck

952-934-7998

www.poppendieck.com

Author of: Lean Software Development & Implementing Lean Software Development

 

From: leandevelopment@yahoogroups.com [mailto:leandevelopment@yahoogroups.com] On Behalf Of ejmull
Sent: Friday, July 03, 2009 1:07 PM
To: leandevelopment@yahoogroups.com
Subject: Management value proposition was Re: [leandevelopment] Re: FW: Sailing a Straight Course in a Time of Variances

 





Hi guys, I know there are one billion books on management but do you
have some tips on books related to management models and/or efficient
teamwork/team leadership?

Regards

Emil

--- In leandevelopment@yahoogroups.com, Chakravarthy R
<chakravarthy.rajagopalan@...> wrote:
>
> Thanks Robin, Mary , George for your replies.
>
> Regards,
> Chak.
>
> On Fri, Jul 3, 2009 at 10:57 PM, Mary Poppendieck mary@...wrote:
>
> >
> >
> > Hi Chak,
> >
> >
> >
> > Since you are in India, I would not expect that an American model of
> > self-organized teams would be the only model of leadership that you
might
> > consider. Here are some additional successful models (and these are
not the
> > only ones):
> >
> >
> >
> > 1) The open source model. In this model, the kernel of capability is
> > tightly controlled and managed by a core – often self-managed
– group. In
> > this model, the main role of management is to figure out how to
create an
> > environment in which people are motivated to contribute to the
commons. The
> > best managers are the ones who know how to organize volunteer
efforts.
> >
> >
> >
> > 2) The military model. In this model, small units have appointed
> > leaders who know that "you can't manage men into battle, you
have to lead
> > them". Good small unit leaders are deeply committed to the
people in the
> > unit, to keeping them safe, to sharing the purpose of the mission,
etc. The
> > senior leaders communicate "command intend" and the small
unit leaders –
> > often in consultation with the members of the unit– make local
decisions to
> > achieve the command intent.
> >
> >
> >
> > 3) The reciprocity model. In this model, people contribute their
> > best efforts to the company because they feel the company will take
care of
> > them over time and help them reach their personal goals. When this
model is
> > operative, people respond to a line manager who works to develop the
full
> > potential of every employee. Not a good model for India, because
this model
> > is based on long term, reciprocating relationships.
> >
> >
> >
> > In every case, good leadership means figuring out what motivates
front-line
> > people to contribute their best efforts, and aligning those efforts
(and
> > associated motivation) with the short and long term good of the
larger
> > organization or community. This is not always going to mean
self-organizing
> > teams, which are mainly a reaction to bad management practices
(practices
> > which do not respect the workers).
> >
> >
> >
> > Mary Poppendieck
> >
> > 952-934-7998
> >
> > www.poppendieck.com
> >
> > Author of: Lean Software Development & Implementing Lean Software
> > Development
> >
> >
> >
> > *From:* leandevelopment@yahoogroups.com [mailto:
> > leandevelopment@yahoogroups.com] *On Behalf Of *Robin Dymond
> > *Sent:* Friday, July 03, 2009 11:45 AM
> > *To:* leandevelopment@yahoogroups.com
> > *Subject:* Management value proposition was Re: [leandevelopment]
Re: FW:
> > Sailing a Straight Course in a Time of Variances
> >
> >
> >
> >
> >
> >
> > Hi Chak,
> >
> > These are great questions. George has pointed you to some great
resources
> > from Esther Derby on self organizing teams, Esther is an authority
in this
> > space so I recommend you start there.
> >
> > Let's talk about the manager value proposition for a moment.
> >
> > Jack Welch, CEO of GE would regularly assign Vice Presidents to
various
> > plants and facilities to make improvements. He was very clear about
one
> > thing with all of them - make yourself redundant. If you are still
doing the
> > same job in two years I will fire you. He saw management's role as
system's
> > thinkers who could go in, analyze the system, find the urgent things
that
> > needed fixing and work within the organization to fix them. This
philosophy
> > fed the growth of Six Sigma in GE, because it gave a toolset that
could be
> > used across plants/products/markets by managers to analyze a
manufacturing
> > system, find issues and make improvements.
> >
> > I view a manager's most effective role as someone who is continually
> > looking for opportunities to improve the system in which people work
so that
> > it is more effective for the manager, their co-workers, and the
customer.
> > Just as the teams should continually learn about the tools and
business
> > domain to deliver a quality product, an effective manager will also
be
> > reaching for ideas/tools that make them more effective in improving
the
> > system. In this again we see GE's leadership. GE setup GE University
with
> > tough courses that challenged managers with new ideas (like Six
Sigma). They
> > were expected to apply these ideas in their organizations. Most of
us aren't
> > lucky enough to have a corporate learning agenda, so it is up to us
to find
> > our own ways to learn and apply that knowledge.
> >
> > *In the past 17 years, GE has increased its market value from $12
billion
> > to some $280 billion. For all that time of stupendous enrichment,
the
> > management training centre at Croton-on-Hudson (known as
Crotonville) has
> > been central to the company's vaunted management system. The
three-week
> > development course for high-fliers is so important in GE's scheme of
things
> > that CEO Jack Welch (who is even more vaunted than the system) goes
to
> > Crotonville every month to teach its 700-odd students.*
> >
> > http://www.thinkingmanagers.com/management/management-training.php
> >
> >
> > When we watch the Olympics or a master artist perform on stage it is
> > amazing to see what they have accomplished. Athletes often put their
lives
> > and careers on hold to perfect that one skill, usually with little
reward
> > other than the satisfaction of the process of training and
improving. Even
> > if they set a world record, how long will it stand before someone
else
> > breaks it?
> >
> > What is the perfect company? Can we make one? Think of all the
moving parts
> > required to deliver a non-trivial software product to market. What
would the
> > perfect company look like to its customers, its employees,
shareholders? If
> > we take the customer as the first stakeholder, then I am sure they
would
> > have opinions on what the perfect company would be. Applying Lean
thinking
> > to the process from a customer request to request fulfilled gives us
a long
> > list of work we need to do to become better at what we do. Asking
the same
> > question of the people who work there will also provide a long list
of
> > things we can improve. These are not trivial things on the surface,
but core
> > issues that impact the activity of work. Consider the athlete. If
you
> > thought of yourself as a coach, and everyone who reported to you as
athletes
> > looking to experience the satisfaction of the process of training
and
> > improving, how would that change your perspective? How would it
change
> > theirs? How do we measure our improvement?
> >
> > The specific steps you take to become a great manager are the same
things
> > one would do to be good at anything, learn, practice, reflect on the
> > improvements, what is working, what isn't, repeat. Lean, Scrum, XP,
are all
> > inspirational sources of learning about what works. None of these
methods
> > are comprehensive, so the learning never really stops. :) I just
took Luke
> > Hohmann's course on Innovation Games. Luke has built some very
useful tools
> > for collaboration on product vision and process. These are
complementary to
> > Agile ideas, teamwork collaboration. However they are not specific
to Agile,
> > for example they are regularly used by a company that manufactures
> > airconditioning (HVAC) systems.
> >
> > cheers,
> > Robin.
> >
> > On Fri, Jul 3, 2009 at 10:44 AM, George Dinwiddie lists@...
> > wrote:
> >
> > Chakravarthy R wrote:
> > >
> > >
> > > Hi Robin,
> > >
> > > As a newbie to this entire philosophy, i still dont get one thing.
How
> > > exactly does an Agile Manager train his team to be self managing ?
> >
> > One way is http://estherderby.com/workshops/secrets.htm
> >
> >
> > > How
> > > does he know this self managing team is in line with the quality
> > > standards and other objectives of the company ?
> >
> > Can you not see the quality being produced? And what other
objectives
> > do you mean? Are these not observable?
> >
> >
> > > How exactly does an
> > > Agile manager strike a balance between a 'free for all' delegation
on
> > > the one hand, and command and control autocracy on the other ? If
he
> > > delegates to these self managing teams then what exactly does he
do with
> > > his time, and justify his presence in the company ? If he only
coaches
> > > these teams, then what does he do after they have been coached and
ready
> > > to carry on ?
> >
> > There's still management to do other than telling other people how
to do
> > their work. Esther Derby's blog has a bunch of stuff on this.
> >
> >
> > > I had asked the same question in a different way and got a lot of
> > > specific steps, but even if this question is naive, could you
please
> > > point me to some resources on how to be hands off and yet be hands
on ?
> > > Okay so the manager can build an atmosphere of agile and lean . He
sees
> > > the big picture and teaches his people to do so. . However the
bottom
> > > line is that if this team fails, he is accountable to his seniors.
So he
> > > needs to keep an eye without being intrusive. How does he do it ?
> >
> > Maybe
> >
> >
http://www.estherderby.com/weblog/2009/06/when-to-stand-back-when-to-ste\
p-in.html

> > will be of help.
> >
> > - George
> > --
> >
----------------------------------------------------------
> > * George Dinwiddie * http://blog.gdinwiddie.com
> > Software Development http://www.idiacomputing.com
> > Consultant and Coach http://www.agilemaryland.org
> >
----------------------------------------------------------
> >
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
> > --
> > Robin Dymond, CST
> > Managing Partner, Innovel, LLC.
> > www.innovel.net
> > www.scrumtraining.com
> > (804) 239-4329
> >
> >
> >
>



Fri Jul 3, 2009 7:08 pm

mpoppendieck
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Message #4197 of 4493 |
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Hi Chak, These are great questions. George has pointed you to some great resources from Esther Derby on self organizing teams, Esther is an authority in this ...
Robin Dymond
rdymond1
Offline Send Email
Jul 3, 2009
4:46 pm

Hi Chak, Since you are in India, I would not expect that an American model of self-organized teams would be the only model of leadership that you might ...
Mary Poppendieck
mpoppendieck
Offline Send Email
Jul 3, 2009
5:28 pm

Thanks Robin, Mary , George for your replies. Regards, Chak. ... Thanks Robin, Mary , George for your replies.   Regards, Chak. On Fri, Jul 3, 2009 at 10:57...
Chakravarthy R
r_chakra
Offline Send Email
Jul 3, 2009
5:39 pm

Hi guys, I know there are one billion books on management but do you have some tips on books related to management models and/or efficient teamwork/team...
ejmull
Offline Send Email
Jul 3, 2009
6:36 pm

HI Emil, Here is something to puzzle over. GM Is Bankrupt: Does That Mean GM Managers Are Bad Managers? http://www.lean.org/shook/ Robin. ... -- Robin Dymond,...
Robin Dymond
rdymond1
Offline Send Email
Jul 3, 2009
6:55 pm

My favorite management writer is Jeffry Pfeffer. Two of his books that I really like were co-authored with Robert Sutton. These are: The Knowing-Doing Gap...
Mary Poppendieck
mpoppendieck
Offline Send Email
Jul 3, 2009
7:08 pm

Thanks so much Mary. I hope the list was prioritized since that was a big batch ;-) Robin, I agree with John Shook. I have asked myself the same question ...
ejmull
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Jul 3, 2009
8:08 pm

... Nope. Just a lot of the race. Ron Jeffries www.XProgramming.com www.xprogramming.com/blog Just because XP doesn't talk about how to make fire, should we...
Ron Jeffries
ronaldejeffries
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Jul 3, 2009
8:20 pm

Very funny reference. I think if you read shook's managing to learn you see something different than the impression the blog gives. Many in Germany in the 20th...
Robin Dymond
rdymond1
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Jul 3, 2009
8:41 pm

I will read it when I feel I can motivate the buy to my manager =); LEI's shipping for the book outside the US is as much as the book itself: 40$! two books...
ejmull
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Jul 3, 2009
9:05 pm

Hi Emil, My list was in priority of authors, not books. You only need one or two of Pfeffer's to get the idea. Or you can just search the web and find a lot...
Mary Poppendieck
mpoppendieck
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Jul 4, 2009
4:08 pm

Scholtes book "The Leaders Handbook" is pretty awesome. It incorporates lean management throughout as well. I just noticed mary's recommendations before this...
Alan Shalloway
alshalloway
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Jul 3, 2009
8:07 pm

Is there any possibility to have a recommended book list in this group? It seems you are sitting on a lot of good tips. Emil ... incorporates ... read ... ...
ejmull
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Jul 3, 2009
8:14 pm

... As it so happens, I recently finished compiling a fairly comprehensive list of online resources about self-organizing teams at ...
Brad Appleton
bradapp1
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Jul 5, 2009
7:02 am

Hi Chak, An Iteration/Project Manager's role surely becomes tricky when the team is striving to self organize themselves. But, one word of caution, this should...
Anand Vishwanath
anand_vishwa...
Offline Send Email
Jul 5, 2009
1:51 pm

Hi, Chak, In the course of researching some work done in system dynamics, I came across a great resource re self-organizing teams: ...
Alina Hsu
alina_hsu
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Jul 5, 2009
2:25 pm
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