Louis-Phillipe, I think this is an excellent question and one that is not asked frequently enough, particularly with respect to large scale software...
Thank you very much everybody for your answers. Well, I did discover one of the measurement of my supervisor. It's the typical plan/performance spreadsheet. ...
Just a note on Southwest Airlines (LUV) and agile development. The use of LUV as the poster child of the airline industry and its application to agile has some...
Hello Louis-Philippe, Once your organization promises it will deliver a specific capability for money or time, it is important to the business that you deliver...
Happy New Year to you Glenn - Is it true that your motto is "behind every silver lining there's a cloud"? Ryanair is probably Europe's equivalent to South...
Hi Peter! ... The above interests me a great deal, since it bears similarity to a model (framework) I have been using that comprises six views: Product, ...
... It's all about customer service. I have flown hundreds of times in my life, but I have two notable flying experiences. The first is with US Air. The...
Clarke, My experience is minimal (and, of course, anecdotal), but I really, really (!) like Southwest Airlines. The loading process has been described as...
... Southwest flight attendants are great. They definitely introduce a lot more levity to a process that is usually dry and clinical. From snide comments like,...
Clarke, I have flown both Ryan Air and Southwest. I hate Ryan Air and love Southwest. Why? 1. Lines at Ryan Air are interminably long. They want you...
Although I agree with some of what Mary says, I believe there are some unfair comparisons made:1) At Southwest hubs (such as Phoenix) the lines for Southwest...
... At the gates people used to start sitting on the floor an hour before the flight. Southwest fixed this by introducing numbers so that your place in line is...
I think Ryanair could easily improve but bad customer service is a major part of its brand image. What could demonstrate "WE'RE CHEAP" better? Ryanair are firm...
Clarke, Ryan Air reports -23.4% compared to LUV's -32.1% for YTD 2008. Regarding LUV, I personally stay away from them. I can't say if people like or dislike...
Clarke, Regarding the motto - behind every silver lining is a dark cloud," is a wonderful approach when working in domains with things that explode, cause ...
Rich, I was flying in and out of PHX<>DIA all last year. The Frontier counter is near LUV. The LUV baggage was stacked rows deep into the middle of the ...
... I've not flown Ryanair, but one thing I really love about Southwest is that their employees seem to enjoy their jobs. I think that's probably due, in...
George, I know for a fact - having friends at United - that much of the "joy" experiences by LUV is the 401(k) and profit sharing plans. Our pilot neighbors...
Glenn, you wrote:> Regarding the motto – behind every silver lining is a dark cloud," is a wonderful approach when working in domains with things that...
On Fri, Jan 2, 2009 at 8:40 PM, Glen B. Alleman ... If they'd solved that exact problem in that exact domain, you'd be purchasing something off the shelf, not...
John, Not if its engineer to order - integration of GPS with inertial nav e.g. Not if its COTS integration - SAP connected to CAD design system - Catia BOM ...
Clarke, I am old (61) and grumpy many times (the programs I oversee and advice are usually in the ditch, because of naïve approaches to project and program ...
On Sat, Jan 3, 2009 at 11:45 AM, Glen B. Alleman ... If everything is known, established, and proven as you say, why are you even considering a new way of...
Hello, Glen. On Saturday, January 3, 2009, at 6:43:05 PM, you ... How far can it be before it really is inapplicable? No one has a complete handle on...
Ron, This may be domain dependent, but I agree few have no handle at all. When planning software control systems for propulsion there is a bounded set of...
Louis-Philippe, Would it help to re-read the "Learning to see, learning to lead" chapter? I book-marked this in my copy to remind me to think about the larger...
I think Lean thinking is fundamental to being a successful manager. Getting middle management to understand lean is key to the long term success of the...
A basic pass / fail test was developed at Nokia to understand if the many teams were implementing Scrum correctly. You can take this test by clicking on the...
All, For a number of reasons, the organizing committee and speakers have chosen to reschedule the Lean & Kanban Conference for May 6th-8th. We did not take...
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