While I can't solve your problems, I do know what you are talking about when it
comes to
looking for help with the phone service at Apple. Might I suggest you post
these problems
in their (apple.com) discussion area. I have done this a couple of times since
I became a
Mac user in 2002 and I find the advice excellent and it has solved all of my
problems.

Keep in mind, Apple service is rated as tops by a consumer magazine. So,
imagine what
that means for other folks...

--- In macaholic@yahoogroups.com, "Selondria MoonWillow" <bohemianwytch@m...>
wrote:
> Hello all! I'm a "new" member. I joined awhile back, but haven't had a chance
to look
around or even lurk for that matter!
>
> My name is Selondria & I'm 35. I live in my little purple house with my family
& our cat &
I have a home art studio. I was first introduced to Mac's while in college
getting my
graphic design degree. My first mac was a G3, which I still have. To make a long
story as
short as possible, around the same time I graduated I was diagnosed with a
chronic illness
so rather than going to work as a graphic designer I got to be sick in bed for
the most of 5
years. Yeah, talk about one's life doing a U-turn! LOL
>
> Ok, so now this brings me to the help part....And keep in mind that in college
they just
taught us how to make things pretty, not how to troubleshoot programs & such. I
have a
G3 with OS 8.6. The programs I use are Illustrator 8.0 & Photoshop 5.5. They
have not
been upgraded ever, back to that in bed thing for 5 years. So after talking to a
local mac
shop, I bought a mini mac to hook into my G3 monitor & I bought a Epson Stylus
CX6600
printer/copier/scanner.
>
> Well, there's a couple of things going on. First, I loaded my old programs &
they worked
great....until I wanted to print. Says that my printer isn't there. Called the
mac people &
they said the problem wasn't with the mac. So we called the Epson people & they
knew
exactly what we were talking about & said to partition the hard drive. So we
called the mac
folks back & to make a long story short...still no printer printing from my old
programs.
Why do I have to talk to David who keeps putting me on hold so he can talk to
someone
else? Why can't I just talk to whoever he is talking to? LOL Grrr...Any ideas
how to actually
print from my old programs? Or am I looking at buying all new programs? I didn't
want to
have to upgrade everything at the same time as I'm kinda short on finances which
happens
when ya end up unemployed.
>
> Second, how do I get my old info from my zip disks & old hard drive to the
mini mac? Is
there an external zip drive or something I can purchase?
>
> I hope it's not tacky me asking so many questions on my first post. I feel so
far out of
the loop of technology that my head wants to explode when I'm looking for info
on the
internet. I just want to print my labels & business cards, ya know? Could
someone at least
point me in the right direction or make a suggestion? Or do I gotta follow the
white rabbit
down the hole? At this point I'd do that too! LOL Or did I just buy all the
wrong stuff &
basically threw my $$$ down the drain?
>
> Thanks!
> Selondria
>
> [Non-text portions of this message have been removed]