I have been asked by my Astronomical Society to try to make the society's My Sky device work again. It seems that it failed to get the GPS signals sometime...
My first suggestion is to get your Proof of Purchase materials together and arrange to have you mySky replaced either by Meade Consumer Solutions or the vendor...
Thank you Glenn for your comments. Unfortunately the club does not have the purchase documents as the device was donated in the first place, that I do know. I...
Hi Peter If your MySky is only devoid of an operating SD card there should be no trouble in getting it going again. I have made spare cards using the standard...
Hi Barry, Thank you for your contribution and offer. I will contact the Meade agents to see what they can do. It seems nobody installed the disk before it was...
I have managed to get my Astro Society's mySKY working after the Meade agents supplied me with a replacement disk, I am getting an error message. "Calibration...
... "Return Material Authorization" ... US corporate-speak for "call us for instructions for returning your [MySky] for service" (really... i'm sorry to say...
Hi all, I got mySky today and of course I had to join the group and find out how to get the new firmware version, which made the gps acquisition work. Well, I...
Thanks Dick for enlightening me on RMA. Regarding the calibration I think you are right. After further messing about with the software available to me I have...
Hi Peter What is the date of the setup program on the MySky program disk. The disk I have is 13/9/2007 and that contains the latest software except for the...
Hi Barry,  I am not sure what the date is as I have been in contact with the UK agents again and they asked me to return the disk and would send me an up...
Phil If you've tracked the guys in Kent down you are on the right track. I emailed them- got a very quick response from the MD himself who was 100% helpful- i...
Hi Peter I can still send you a disk if you want it. If I despatch it today you will have it on Monday. All I need is your address. As a matter of intrerest I...
Hi folks, I just received my MySky unit from B&H Photo yesterday. Of course, I followed the Meade instructions to update the firmware, and immediately turned a...
I have had the issue with the location being way off. I returned the unit a number of times and got a replacement. Some of them were better but none were...
Hi With my limited experience trying to rebuild the SD Card software after my Astro Club's expert tried to update the card and deleted most of the software, I...
I noticed that Meade now lists the mySky on its website as the New Meade mySky Plus. It describes the mySky as now with additional multi media content; "more...
... As Mike Weasner posted on his site, the new firmware should become available in August for download. Meade gave him an advance copy, and his display went...
Dick, Thanks for posting the link to the review. The various issues reported there are discouraging. The report that the new software includes rendering the...
OK - usually when a new version of anything comes out, it adds features to the original product - especially when the name includes the word "Plus"! So, other...
I had that same thought! I’ve had no problems at all with the GPS capabilities of my MySky – it’s worked flawlessly and pointing accuracy is dead on. If...
The links that I referred to led to reviews of a pre-official release of new software. It may be unfair to condemn Meade based on the sneak peak advanced copy...
To all of those of you that have offered help and advice to get my Astronomical Societies mySKY unit back into service , I would like to thank you. The UK...
Since GPS acquisition never worked on my unit these are good news - the ability to add a custom location is really what I have been ... So, I'm crossing my...
Each time I try to update the SD card it completes,verifies the update BUT does'nt change the version(1.2tc). I repeated the prosses after reinstalling...
Having problems with message search?
Fill out this form to ensure your group is one of the first to be migrated to the new message search system.
