Search the web
Sign In
New User? Sign Up
moderatorcentral · Moderator Central
? Already a member? Sign in to Yahoo!

Yahoo! Groups Tips

Did you know...
Want to share photos of your group with the world? Add a group photo to Flickr.

Best of Y! Groups

   Check them out and nominate your group.
Having problems with message search? Fill out this form to ensure your group is one of the first to be migrated to the new message search system.

Messages

  Messages Help
Advanced
Groups Update: Missing Groups, AOL, Missing Members, Message Search   Message List  
Reply | Forward Message #135 of 150 |
Thank you all for your patience during this week's outage. We wanted to keep you
updated on a few issues that may be impacting your experience on groups.

Missing Groups
After Monday's maintenance a few of you have reported that some of your groups
were "missing" from your groups list. If you are missing any of your groups
please go through the Membership Wizard, found here:
http://groups.yahoo.com/memwiz This will detect any groups registered to your
ID. Once you've completed the Membership Wizard any "missing" groups should
return to your groups list.

AOL Users
We're receiving reports from some moderators and users that some AOL users are
not receiving messages from Yahoo! Groups and are being put into bouncing
status. For more information on this issue and information on how to "unbounce"
yourself, please go here :
http://help.yahoo.com/l/us/yahoo/groups/original/issues/aol.html

New Members Not Showing Up
If there are members who have recently joined your group but do not show up in
your Membership List, please report this issue to Customer Care, as this is a
bug. When reporting the issue to Customer Care please provide a list of the
missing members. To report this issue, please go here :
http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html

Message Search
While we know that many of you are disappointed that this week's maintenance did
not include a fix to the message search issue, we are happy to report that we
will be pushing out a fix to ALL groups in the next month that should resolve
this problem. Currently groups that are affected by this bug are not returning
search results altogether, or, may not be returning complete results. If your
group meets these criteria, please register your group here :
http://surveylink.yahoo.com/wix/p6290938.aspx and it will be one of the first
groups migrated over to the new Message Search next month.

As always, please stay up to date on the latest issues by checking the blog
(http://www.ygroupsblog.com) or the Known Issues page
(http://help.yahoo.com/l/us/yahoo/groups/original/issues/index.html;_ylt=AqMe.bl\
DgWspDQU_a1af7mlmcXdG
) in the Help section. If you're having an issue that isn't
addressed here or in the help section, please report the issue to Customer Care
so we can investigate the issue further.

Thanks!

Melissa Daniels
Yahoo! Community Manager




Wed Apr 15, 2009 9:49 pm

y_groups_team
Offline Offline
Send Email Send Email

Forward
Message #135 of 150 |
Expand Messages Author Sort by Date

Thank you all for your patience during this week's outage. We wanted to keep you updated on a few issues that may be impacting your experience on groups. ...
y_groups_team
Offline Send Email
Apr 15, 2009
9:51 pm
Advanced

Copyright © 2009 Yahoo! Inc. All rights reserved.
Privacy Policy - Terms of Service - Guidelines - Help