As lovers of the outdoors know, with the summer comes more bugs.
Unfortunately, this year a fair share of these bugs are afflicting
Yahoo! Groups.

Below is an update on our highest priority bugs, all of which our
engineering team is actively working to squash.

If you would like to report additional issues, contact Customer Care:
http://tinyurl.com/contactCC
http://help.yahoo.com/l/us/yahoo/groups/original/ownmod/forms/forms_index.html

(NOTE that replies to this message will not get a response. Contacting
Customer Care is the only way to get help from Yahoo!)

Thank you for your patience as we work to resolve these issues, and we're sorry
for any additional hassles these bugs have caused you.

- Gordon
Yahoo! Groups


MESSAGE SEARCH PROBLEMS
This is our number one priority bug since it's affecting so many groups and has
no work around. As folks who read the blog know, we have been working hard to
rebuild our message search system for a number of months.

The Bad News: The final phases of the this project have proved trickier than
expected, which is why we haven't met our goal of having groups that have signed
up to be migrated on the new system by mid-May.

The Good News: Talked again this morning with the engineer leading this project,
and he believes we're very close to being able to roll out the new system more
broadly. In fact, he hopes to solve the last remaining issues and actually begin
migrating more groups as early as tomorrow (although I think Thursday (Pacific
Time) is more realistic). And assuming he encounters no unexpected problems, we
should still be able to have all groups that have signed up to be migrated on
the new system by the end of the month.

Message Search Blog Posts:
http://www.ygroupsblog.com/blog/?s=message+search
Message Search Known Issue Page:
http://help.yahoo.com/l/us/yahoo/groups/original/issues/ki-30.html


PROGRAM INITIALIZATION OR TEMPORARILY UNAVAILABLE ERRORS
We know that many groups are seeing this error when they land on the
group home page or pending messages page. Usually, the error will go
away if you refresh the page, but if the problem persists despite
multiple refreshes, please contact Customer Care.


GROUPS BEING MISTAKENLY CLASSIFIED AS ADULT
There has been an ongoing known issue where groups are mistakenly
recategorized behind the "adult wall" (meaning that no one under 18 can access).
And while annoying, until recently Customer Care has been able to fix this
mistake quickly for affected groups (when it is brought to their attention).

But in the past few weeks, for a handful of groups, the problem has
become much more frustrating because they are being reclassified as
adult every single day. In other words, the problem is being fixed by
Customer Care, but a bug is causing the group is to placed back behind
the adult wall again the next day.

We are working hard to identify what is triggering this bug (it has
nothing to do with the content of the group), but as of yet have not
identified the root cause. Once we do, we will roll out a fix. In the
mean time, if your group is being affected by this issue, please let
Customer Care know, and they will manually fix your group every day
until the problem stops.

Recategorized into Adult Known Issue Page:
http://help.yahoo.com/l/us/yahoo/groups/original/issues/movedintoadult.html


MODERATORS UNABLE TO CHANGE THE GROUP HOME PAGE PHOTO
Some moderators are currently getting errors when they try to update
their group's home page photo. Please contact Customer Care if this
problem is affecting you.

We should be able to manually fix the problem for your group right away (though
it may take us longer to roll out a more global fix that will prevent the
problem from occurring in the first place).


PROBLEMS UPLOADING PHOTOS
Some users are reporting problems uploading photos, with only half the
photos they submit being successfully uploaded in any given upload
attempt. If this problem is affecting you, please contact Customer Care.