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Messages 44 - 74 of 189   Oldest  |  < Older  |  Newer >  |  Newest
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#44 From: jheldt@...
Date: Wed Dec 26, 2007 6:37 pm
Subject: Yahoo! India is organizing a Moderator's Union in Bangalore – Register Now!
j_heldt
Send Email Send Email
 
Are you a moderator in India who has been moderating a superb Yahoo! group for
quite some time? iif so, register now at:
http://in.promos.yahoo.com/moderators-union/index.html

After the grand success of the first Yahoo! Moderator Union in Mumbai, Yahoo!
has set the stage again exclusively for you in Bangalore. This is a golden
opportunity for boasting all your networking skills and the hard work that has
gone behind making your Group such a success.

To read more about the event in Mumbai or the up-coming event in Bangalore,
please visit the Groups team blog at:
http://www.ygroupsblog.com/blog/2007/12/26/yahoo-india-is-organizing-its-second-\
moderators-union-in-bangalore-%e2%80%93-register-now/

Regards,
Yahoo! India Groups Team

#45 From: jheldt@...
Date: Fri Dec 28, 2007 12:19 am
Subject: Yahoo! Groups – A look back on 2007
j_heldt
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With only four days left in 2007 I wanted to take the opportunity thank all of
you for your hard work, dedication, and help to make 2007 another great year for
Yahoo! Groups!

2007 marked a major shift for Yahoo! Groups; we embraced the colossal potential
that lies within all of the wonderful communities you have built. The priority
of Groups has significantly increased within the company and we have turned our
focus to reinforcing the infrastructure (or backend) that the Groups product is
built on. We’ve also spent a lot of time developing enhancements and new
functionality that we’ve heard many of you ask for.

Please visit the Groups team blog to read more about some of the significant
highlights from 2007:
http://us.rd.yahoo.com/evt=51470/*http://www.ygroupsblog.com/blog/2007/12/28/yah\
oo-groups-%e2%80%93-a-look-back-on-2007/

Best wishes in the New Year,
Jami Heldt
Community Manager

#46 From: y_groups_team@...
Date: Fri Dec 28, 2007 12:39 am
Subject: Re: Yahoo! Groups – A look back on 2007
y_groups_team
Send Email Send Email
 
I am very sorry for the second email on this topic. It has come to my attention
that the link I provided below isn't linking to the Groups blog, below is the
complete post, feel free to visit the blog if you'd like to post a comment:
http://www.ygroupsblog.com/blog/2007/12/28/yahoo-groups-%e2%80%93-a-look-back-on\
-2007/

With only four days left in 2007 I wanted to take the opportunity thank all of
you for your hard work, dedication, and help to make 2007 another great year for
Yahoo! Groups!

2007 marked a major shift for Yahoo! Groups; we embraced the colossal potential
that lies within all of the wonderful communities you have built. The priority
of Groups has significantly increased within the company and we have turned our
focus to reinforcing the infrastructure (or backend) that the Groups product is
built on. We’ve also spent a lot of time developing enhancements and new
functionality that we’ve heard many of you ask for. Below are some of the
significant highlights from 2007:

  - The Groups team has grown considerably (almost doubled) in the last few
months which equates to significantly more resource
   - We made major changes to our backend systems to make sure Groups mail gets
through more quickly and reliably.
   - We introduced the Groups Beta which offers enhanced customization and
moderation functionality (which we’ll continue working on in 2008).
    - We introduced several new tools and enhancements to support the growing
Groups community, including:
         - Launching the new & improved Moderator Central Group which keeps new &
experienced moderators   looped in on the latest Yahoo! Groups news & provides
an environment for moderators to connect with one another to ask questions,
share advice, & find resources.
        - Revamped the Groups Blog offering readers greater ease to post comments
(eliminating the need to sign in with a Yahoo! ID), greater ease to subscribe to
an RSS feed (to be automatically notified of new posts), a more clean &
organized layout, and enhanced search capabilities.

   - We also added a link to the blog on every Groups page (in the upper right
hand corner) to make it more accessible to members & moderators.
   - We introduced the first Groups Podcast (which we plan to continue in 2008)
   - We launched the first ever Groups Moderator Town Hall events which provides
moderators with an opportunity to meet & engage with the Groups team as well as
one other (stay tuned for events planned in 2008).
   - We’ve introduced The Best of pages to highlight some of the finest Y!
Groups as well as create a great starting point for people who are searching for
groups on specific topics or those looking to discover new groups.
   - As of November 1st, Yahoo! Groups has over 109 million members across 8.8
million groups!
   - The largest Yahoo! Group, FlyLadyMentors, exceeded 450,000 members (way to
go FlyLady)!

I am extremely excited for all of the great things we have planned in 2008 and I
can’t wait to share what we have in store for you!

Thanks once again for helping to make 2007 a spectacular year. We hope you’ll
continue to share your suggestions and constructive comments via the Customer
Care web form or here on the team blog so we can celebrate even more
accomplishments in 2008!

Best wishes in the New Year,
Jami Heldt
Community Manager

#47 From: jheldt@...
Date: Sat Jan 5, 2008 1:16 am
Subject: Calling all moderators - we want to hear from YOU!
j_heldt
Send Email Send Email
 
I’d like to hear from moderators what additional resources you’d like to see
on Moderator Central to make it more valuable.

I’d also like to add a new “Tip of the Week” module – with tips that
come from our community of expert moderators.

You can submit your suggestions for improvements to Moderator Central as well as
share the valuable tips you’d like to impart by posting them in the comments
area on the Groups blog:  http://www.ygroupsblog.com/blog/?p=32

Thanks & Happy New Year!

Jami Heldt
Groups Community Manager

#48 From: jheldt@...
Date: Sat Jan 5, 2008 1:36 am
Subject: Re: Calling all moderators - we want to hear from YOU!
j_heldt
Send Email Send Email
 
Many apologies once again for posting a dead link, I promise not to make it a
habit.

You can post your suggestions and tips to the Groups blog here:
http://www.ygroupsblog.com/blog/2008/01/05/join-the-more-than-25000-moderators-w\
ho-have-subscribed-to-moderator-central/

Have a great weekend!
Jami


--- Jami wrote:
>
> I’d like to hear from moderators what additional resources you’d like to
see on Moderator Central to make it more valuable.
>
> I’d also like to add a new “Tip of the Week” module – with tips that
come from our community of expert moderators.
>
> You can submit your suggestions for improvements to Moderator Central as well
as share the valuable tips you’d like to impart by posting them in the
comments area on the Groups blog:  http://www.ygroupsblog.com/blog/?p=32
>
> Thanks & Happy New Year!
>
> Jami Heldt
> Groups Community Manager
>
>

#49 From: jheldt@...
Date: Fri Jan 18, 2008 7:12 am
Subject: Moderator Tip: Finding and Appointing a Co-Owner
j_heldt
Send Email Send Email
 
You’ve worked hard to build a great group; you want to protect that
investment, right? One way to ensure that your group and its members are
protected is to assign a co-owner, or two.

Appointing a co-owner is not something you should take lightly, since an owner
has access to member information, can change group settings, and can even delete
a group. You may decide that just appointing moderators to help with
administrative tasks is a better choice for your group. But in cases where you
have the trust and fellowship of a moderator or a strong group member, opting to
appoint the person co-owner of your group is a natural progression in the
person’s relationship to the group. And should a situation arise where you
can’t or don’t want to be responsible for your group anymore, the co-owner
can easily assume full ownership of it.

To make another member the group co-owner:

    1. Go to the Members area of your group
    2. Click the Edit Membership link next to the member you want to promote.
    3. Click the Change to Owner link.
    4. Confirm your change by clicking the Make Owner button.

Do you co-own or co-moderate your group? Or have you decided not to share
ownership responsibilities? Share with us by commenting below.

Jami Heldt
Groups Community Manager

#50 From: jheldt@...
Date: Tue Jan 22, 2008 2:04 am
Subject: Yahoo! Groups Weather Report: 1-21-08
j_heldt
Send Email Send Email
 
Below is a known issue that may be affecting some Groups users:

Email Delivery Issues

We're aware that some users have been experiencing email delivery issues and
apologize for the inconvenience this may have caused. We believe we have
corrected this issue; however, if you continue to experience email delivery
issues after today, please contact Customer Care.

Again, we apologize for the inconvenience and appreciate your patience.

Best,
Jami Heldt
Groups Community Manager

#52 From: y_groups_team@...
Date: Wed Jan 30, 2008 2:28 am
Subject: Yahoo! Groups Moderators Union, Bangalore: A memorable event
y_groups_team
Send Email Send Email
 
The Yahoo! Groups team in India organized and conducted its second Moderators
Union in Bangalore on Saturday, January 12 at the Taj Residency.  This event
provides the team an opportunity to listen to moderator feedback and suggestions
for continued improvement of the product as well as gives Yahoo! a venue for
updating moderators on the latest Groups news. These moderators are the voice of
their respective groups and this type of event helps Yahoo! to better understand
the needs of the broader Groups community in India.  Twenty two moderators
attended the event, joining us from Bangalore, Delhi, Hyderabad, Madurai and
Chennai.

To read more, please visit the Yahoo! Groups blog at:
http://www.ygroupsblog.com/blog/?p=39

Regards,

Shefali Guar
Community Manager, Yahoo! India

#53 From: jheldt@...
Date: Wed Feb 13, 2008 1:37 am
Subject: Groups Moderator Town Hall in Dallas, Texas on March 4th
j_heldt
Send Email Send Email
 
If you are a moderator in the Dallas area, I'd like to invite you to a special
Groups Moderator Town Hall event on Tuesday, March 4. This event is a great
opportunity for moderators to get to know each other and the Yahoo! Groups team
– and for us to get to know you! The event will take place from 6:00 to 9:00
p.m. and there is no cost to attend, but seating is limited so act now. Visit
the Groups blog for more details:
http://www.ygroupsblog.com/blog/2008/02/12/groups-moderator-town-hall-in-dallas-\
texas-on-march-4th/

At this event moderators will have the opportunity to:

- Participate in a panel discussion with the Yahoo! Groups team
- Meet and exchange ideas with groups owners and moderators in the Dallas area
- Hear the latest news about Groups
- Enjoy complimentary food and beverages

For those of you who aren't in the Dallas area, don't fret, it’s our goal to
plan Town Hall events in different cities throughout the year because we want to
hear from you too!

Visit the Groups blog for more details:
http://www.ygroupsblog.com/blog/2008/02/12/groups-moderator-town-hall-in-dallas-\
texas-on-march-4th/

Sincerely,
Jami Heldt
Groups Community Manager

#54 From: y_groups_team@...
Date: Fri Feb 15, 2008 8:35 pm
Subject: Groups Moderator Town Hall in Dallas March 5th, please note the date correction
y_groups_team
Send Email Send Email
 
For those moderators in the Dallas area, please note that when scheduling this
event we were unaware of the conflict with the Texas primaries. Due to this
conflict we have moved the date of our event to Wednesday, March 5th.

If you are interested in attending, please submit your details at:

http://guest.cvent.com/i.aspx?5S,M3,b6d49d2a-112c-4ed7-8089-50b6addcac5e

I will get back to you regarding availability as soon as I can.

Thanks!
jami

--- Jami wrote:
>
> If you are a moderator in the Dallas area, I'd like to invite you to a special
Groups Moderator Town Hall event on Tuesday, March 4. This event is a great
opportunity for moderators to get to know each other and the Yahoo! Groups team
– and for us to get to know you! The event will take place from 6:00 to 9:00
p.m. and there is no cost to attend, but seating is limited so act now. Visit
the Groups blog for more details:
http://www.ygroupsblog.com/blog/2008/02/12/groups-moderator-town-hall-in-dallas-\
texas-on-march-4th/
>
> At this event moderators will have the opportunity to:
>
> - Participate in a panel discussion with the Yahoo! Groups team
> - Meet and exchange ideas with groups owners and moderators in the Dallas area
> - Hear the latest news about Groups
> - Enjoy complimentary food and beverages
>
> For those of you who aren't in the Dallas area, don't fret, it’s our goal to
plan Town Hall events in different cities throughout the year because we want to
hear from you too!
>
> Visit the Groups blog for more details:
http://www.ygroupsblog.com/blog/2008/02/12/groups-moderator-town-hall-in-dallas-\
texas-on-march-4th/
>
> Sincerely,
> Jami Heldt
> Groups Community Manager
>
>

#55 From: y_groups_team@...
Date: Fri Feb 15, 2008 8:44 pm
Subject: Member Account (password/security) and Groups / 3rd party websites usage
y_groups_team
Send Email Send Email
 
There have been several posts inquiring how members should work with 3rd party
websites; below are some clarifications based on the Groups Guidelines that
every Y! user should adhere to when dealing with 3rd party sites (please note
that Groups Guidelines are tied to Yahoo’s general Terms of Service and should
be followed by all Groups users and moderators):

- If you are considering providing your Y! username and password to a 3rd party
site which stores that information on their own site, please carefully consider
the risks before doing so.  Giving access to a 3rd party can be very unsafe as
the 3rd party site can access your Yahoo account as if it was you accessing your
own account.  For example, they could access your address book and send emails
to your friends, change your account settings, or gain access to your personal
information.  Under Section 5 of the Yahoo! Terms of Service “You are
responsible for maintaining the confidentiality of the password and account and
are fully responsible for all activities that occur under your password or
account.” For more information please also refer to section 5 of Yahoo's Terms
of Service: http://info.yahoo.com/legal/us/yahoo/utos/utos-173.html


- Group Moderators have the responsibility and the right to enforce their own
membership guidelines for their group.  The guidelines can relate to how group
members deal with or interact with 3rd party websites. If a member is part of a
3rd party website in which the site accesses the group content using the
member's login information and/or the user’s email and then makes this content
available to other users, this behavior could put them at risk of having their
membership to the group revoked by the moderator or for having their Yahoo!
account closed entirely for a TOS violation.  Moderators have the right to
protect their group's content along with the privacy of their members and can
and should enforce this at their individual group level.  For more information,
please refer to section 11 of the Groups Guidelines:
http://groups.yahoo.com/local/guidelines.html, section12 of Yahoo’s Terms of
Service: http://info.yahoo.com/legal/us/yahoo/utos/utos-173.html and
privacy/security information: http://security.yahoo.com/article_privacy.html.

Groups owners and moderators should take every opportunity to protect their
group members' privacy and integrity of the Groups community and as such,
Yahoo’s Terms of Service and Groups Guidelines should be referred to when
dealing with all situations including 3rd party websites.

Thanks,
Groups Team

#56 From: jheldt@...
Date: Thu Feb 28, 2008 12:09 am
Subject: Yahoo! Groups Research Panel
j_heldt
Send Email Send Email
 
For a limited time, we're inviting Moderators to participate in a Yahoo! Groups
Research Panel and have an opportunity to help shape the future of the Yahoo!
Groups product. Members in this panel will be invited to attend a two-day
session in Sunnyvale, CA (travel expenses paid by Yahoo!) and participate in
monthly conference calls for a 12 month period. Members in this panel will
provide feedback on product changes and offer suggestions on how to make Groups
better.

Please take a few minutes to complete the brief survey below if you are
interested in participating:
http://surveylink.yahoo.com/wix/p4669131.aspx

We will contact you if you meet the requirements of our research project.

Thanks,

Jami Heldt
Groups Community Manager

#57 From: jheldt@...
Date: Thu Feb 28, 2008 12:11 am
Subject: Improving the Database
j_heldt
Send Email Send Email
 
We'd like to improve the database feature and would love your feedback. We've
created the survey below to better understand your priorities and ideas:

http://www.surveymonkey.com/s.aspx?sm=v6GubtvNJtSYm_2fTJErjKKw_3d_3d

The survey should only take about 2 minutes to complete. We hope folks with any
interest in this feature will share their feedback there.

Thank you!
- Groups Team

P.S. We've incorporated a bunch of ideas from the suggestion board in the
survey. Thanks to all who contributed there. Please keep the ideas coming:
http://suggestions.yahoo.com/?prop=groups

#58 From: jheldt@...
Date: Fri Mar 14, 2008 3:46 am
Subject: Coming soon, Group Recommendations
j_heldt
Send Email Send Email
 
Over the years we’ve received a great deal of feedback from Yahoo! Group
members, that while they love the groups they are currently members of, it's
often very difficult for them to discover other relevant groups that they might
also be interested in joining. In response to this feedback, the Yahoo! Groups
team is testing a new feature that will make this process easier and surface
recommended groups based on common members between groups. These recommendations
will appear in the right hand column of Groups emails.

To read more please visit the Groups blog:
http://www.ygroupsblog.com/blog/2008/03/13/coming-soon-group-recommendations/

Please do not reply to this post. If you'd lke to comment or ask a question,
please do so on the blog.

Thanks!
Yahoo! Groups Team

#59 From: jheldt@...
Date: Tue Mar 25, 2008 7:55 pm
Subject: Groups Site Slowness
j_heldt
Send Email Send Email
 
We are aware that some Groups users may currently be experiencing site slowness
when accessing the Groups site. Our engineering team is currently investigating
this issue and working to resolve it as quickly as possible.

Please look to the Groups blog for updates: 
http://www.ygroupsblog.com/blog/2008/03/25/groups-site-slowness/

Thank you for your patience,
Jami
Groups Community Manager

#60 From: jheldt@...
Date: Wed Mar 26, 2008 3:25 am
Subject: Related Groups Feature Test Results
j_heldt
Send Email Send Email
 
I am sure you will all be happy to learn that we've completed the test phase of
the Related Groups feature. This means that “Related Groups” are currently
no longer appearing in the right hand column of Groups emails.

The results are in
As mentioned in the original post on this topic, we were testing a concept that
we believed would address a concern we have heard from Groups users, members
specifically, that while they love the groups they are currently members of,
it's often very difficult to discover other relevant groups that they might also
be interested in joining. As Leonard mentioned in his update to my original
post, our goal with this test was to learn whether the feature is useful for
Yahoo! Groups users. If we found that the feature was useful, we would want to
invest more into it. If we found that it was not useful, we would want to remove
it or improve it. The results are in and we found that the members who received
“Related Groups” in their group emails did indeed discover other relevant
groups that they were interested in joining. As a matter of fact, the member
uptake of this feature far surpassed our expectations (meaning that an
overwhelming number of Groups members subscribed to new groups they learned
about in their group emails).

What does that mean?
Well, this means that we've validated our belief that this would be a great way
for Groups users to discover new groups. This also means that we’ll be
investing more into this feature. Before you get upset, please hear me out,
there were some other learnings that I wish to share as well.

As we've assured all along, we have been reading all of the comments, feedback,
and suggestions you've shared with us here on the blog, on the Groups Suggestion
Board, on the Moderator Central Message Boards, and in the various groups about
Groups. We are full aware of the concerns some of you have and the last thing we
want to do is implement a feature that is contrary to your group guidelines or
that would cause any unnecessary disruption. We realize that so many of you have
invested a great deal of time, energy, and a devotion to your groups and we are
extremely grateful for that.

Based on your feedback, here are some things that we will be changing in the
release of this feature (which won’t be for some time, and we’ll give you
advance notice):
  - Provide a way for Groups owners and moderators opt out, allowing them to
decide what will work for their group, or not
  - Reconsider what we call this feature
  - Further optimize how groups are selected to appear (attempt to make them more
relevant)
  - Explore options to allow Groups owners and moderators more granular control
  - Give you advance notice when we decide to re-launch this feature

Last but not least, the one thing I want to leave you with is that your
constructive feedback is very valuable to us. While not everyone may agree, it
is the responsibility of the Groups team to take the entire Groups community
into consideration when thinking about new product features and solutions. This
includes Groups owners and moderators as well as Groups members and in this
case, we saw that group members found value in this feature based on the test
results.

Thank you once again for your effort to share your thoughts with us!

Please post any comments to the Groups blog:
http://www.ygroupsblog.com/blog/2008/03/25/related-groups-feature-test-results/

Best,
Jami
Groups Community Manager

#61 From: jheldt@...
Date: Tue Apr 1, 2008 1:10 am
Subject: Groups Moderator Town Hall - re-cap & up-coming event
j_heldt
Send Email Send Email
 
As many of you know, we hosted our third ever Groups Moderator Town Hall event
in the Dallas area in early March.

At these events, we give local moderators an opportunity to come together to
meet and exchange ideas with other Groups owners and moderators in their area,
meet members of the Yahoo! Groups team, and ask direct questions of the team in
a panel discussion. The feedback and suggestions we hear at these events
provides the team with yet another avenue to identify opportunities to make
improvements to the Yahoo! Groups product.

To get a glimpse of the most recent event and to listen to a podcast higlighting
a portion of our very first event, please visit the Groups blog:
http://www.ygroupsblog.com/blog/2008/03/31/groups-moderator-town-hall-re-cap-up-\
coming-event/

Best,
Jami
Groups Community Manager

#62 From: jheldt@...
Date: Wed Apr 2, 2008 12:19 am
Subject: Yahoo! Groups Scheduled Site Maintenance
j_heldt
Send Email Send Email
 
On April 2, from 2:00 PM to 3:00 PM PST, we will be conducting emergency planned
maintenance on the Groups site.  During this time, some groups will become
unavailable for up to 30 minutes.  Mail to some groups may also be delayed for
up to 60 minutes.

Thanks,
Yahoo! Groups Team

#63 From: jheldt@...
Date: Wed Apr 9, 2008 1:55 am
Subject: Yahoo! Groups Scheduled Site Maintenance
j_heldt
Send Email Send Email
 
Tomorrow, April 9, from 2:00 PM to 3:00 PM PT, we will once again be conducting
scheduled maintenance on the Groups site. During this time, some groups will
become unavailable for up to 30 minutes. Mail to some groups may also be delayed
for up to 60 minutes.

Thank you for your understanding,
Yahoo! Groups Team

#64 From: jheldt@...
Date: Mon Apr 21, 2008 6:15 pm
Subject: Up-coming Change to the Yahoo! Groups Invite Feature
j_heldt
Send Email Send Email
 
Just a quick announcement to let folks know that due to abuse of the invite
feature within Groups (it's being used to send spam), we've been forced to
remove the ability for group moderators to customize invitations (or “add”
messages) until further notice.

If you need to send a customized invitation, one work around is simply to send
users a personal email with a direct link to the “join” page. This link will
be:
http://groups.yahoo.com/group/NAME_OF_YOUR_GROUP/join (where
“NAME_OF_YOUR_GROUP” is replaced with the actual name of your group).

Sending this link to someone is exactly the same as sending an invitation,
except that if your group requires approval of new members, you will still have
to approve them after they complete the join form.

Thanks for your understanding.

Yahoo! Groups Team

#65 From: jheldt@...
Date: Tue Apr 22, 2008 3:55 am
Subject: Re: Up-coming Change to the Yahoo! Groups Invite Feature
j_heldt
Send Email Send Email
 
Because I've received a number of emails with the same questions, I wanted to
take the opportunity to post answers for all to see:

Q. What about closed groups?  I'm a listowner of a closed group and the only way
to add members is for me to send an invitation from the website.
A. You can still invite members by sending an invitation from your group; you
just can't personalize the invitation. If you wish to send a personal message
with an invitation, you might send a heads up via email prior to sending the
group invite.

Q. Why not reinstate the feature and just limit to number of addresses in each
invite to say 5 or something?
A. Putting in such a low limit would impact all users using the feature and
still would not stop the spammers exploiting the custom message feature.

Q. What about the "add" feature?  Will we still be able to do that?
A. The add feature and the invite feature will work the same in that the ability
to write a custom message will be removed for the same reasons.

Q. Punishing all Yahoo groups because of a minority of 'bad actors' within Yahoo
groups is just plain silly. Why can Yahoo just close down the Yahoo group that
is abusing the invite feature?
A.   Closing down abusing groups does not solve the problem as these spammers
just create new groups at a very rapid pace.

Please post any additional questions to the Groups blog:
http://www.ygroupsblog.com/blog/?p=64

  Thank you.



--- Jami wrote:
>
> Just a quick announcement to let folks know that due to abuse of the invite
feature within Groups (it's being used to send spam), we've been forced to
remove the ability for group moderators to customize invitations (or “add”
messages) until further notice.
>
> If you need to send a customized invitation, one work around is simply to send
users a personal email with a direct link to the “join” page. This link will
be:
> http://groups.yahoo.com/group/NAME_OF_YOUR_GROUP/join (where
“NAME_OF_YOUR_GROUP” is replaced with the actual name of your group).
>
> Sending this link to someone is exactly the same as sending an invitation,
except that if your group requires approval of new members, you will still have
to approve them after they complete the join form.
>
> Thanks for your understanding.
>
> Yahoo! Groups Team
>
>

#66 From: jheldt@...
Date: Tue Apr 22, 2008 3:33 pm
Subject: Celebrate Earth Day with Yahoo! and Reuse with Yahoo! Groups
j_heldt
Send Email Send Email
 
In celebration of Earth Day this year, Yahoo! is focusing on one of the most
important themes of environmentalism: Reuse. Check out the Yahoo! “Free is
Good” microsite: http://green.yahoo.com/earth-day featuring Freecycle and
other Reuse groups. For those of you not familiar with Freecycle and other Reuse
groups, these are groups that encourage people in local communities to give and
receive “free” goods from their neighbors. To inspire more activity and
encourage exploration of what these resuse groups have to offer, from now until
May 4th, Yahoo! will “hide” special prizes in randomly selected Freecycle
and other reuse groups posts. These prizes are specifically eco-friendly in
nature (e.g. a Smart car, organic food delivery, eco-resort trip, concert
tickets to Sheryl Crow, other locally relevant cool prizes and my personal
favorite – toilet paper – b/c that just isn’t reuseable!). Also featured
on the “Free is Good” microsite are real stories from real people who have
found “treasures” on Freecycle.

To read more, and to comment, please visit the Groups blog:
http://www.ygroupsblog.com/blog/?p=65

#67 From: jheldt@...
Date: Mon Apr 28, 2008 11:01 pm
Subject: Groups Moderator Town Hall in Atlanta, GA May on 6th
j_heldt
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If you are a Yahoo! Groups moderator in the Atlanta, Georgia area I’d like to
invite you to a special Groups Moderator Town Hall event on Tuesday, May 6.

This event will take place from 6:00 to 9:00 p.m. and give you an opportunity
to:

  - Participate in a panel discussion with the Yahoo! Groups team.
  - Meet and exchange ideas with other local groups owners and moderators.
  - Hear the latest news about Yahoo! Groups.
  - Enjoy complimentary food and beverages.

If you live in the Atlanta area and own or moderate an established, active group
and want to voice your opinions on how we can make Yahoo! Groups better, please
go to the site below and send us your group information:
http://guest.cvent.com/v.aspx?3B,Q3,7461ad08-6f0c-47ff-bc2a-af14cd85bfc4

Once we receive your information we’ll get back to regarding availability.

For those of you who aren’t in the Atlanta area, don’t fret, it’s our goal
to plan Town Hall events in different cities throughout the year because we want
to hear from you too! Please visit the Groups Moderator Town Hall link above to
submit your information so we can notify you of events planned in your area.

Thank you for being a part of the Groups community, we look forward to meeting
you!

Sincerely,
Jami Heldt
Groups Community Manager

#68 From: jheldt@...
Date: Wed May 14, 2008 7:44 am
Subject: Yahoo! India is organizing its next Moderator Union in Mumbai - Register Now!!
j_heldt
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Dear Moderators,

Trust all of you are having great time moderating your Yahoo! Group/s.

Yahoo! India truly appreciates your efforts in maintaining your wonderful
group/s, each one making a difference in the lives of all its members in its
unique way. After the grand success of earlier two Moderators’ Union, the
stage is set once again for an event in Mumbai on 7th June, 2008 to recognize
you and your great Groups.

Click here to learn about past events:
http://blog.360.yahoo.com/moderators_league

To be a part of this event all you need to do is to click the link below and
register yourself or your most active member in Mumbai:
http://in.promos.yahoo.com/moderators-union/

  If your group is short-listed; we will get back to you with more details.

  Please join the Moderators_Discussion Group for an exclusive discussion about
Moderation of Groups: http://in.groups.yahoo.com/group/moderators_discussion/

So, what are you waiting for? If you live in India, please register now.

Best regards,
Shefali
Groups Community Manager, Yahoo! India

#69 From: jheldt@...
Date: Wed May 21, 2008 4:49 am
Subject: Issue with in-coming messages resolved
j_heldt
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We are aware that many of you experienced an issue with in-coming messages being
rejected earlier this evening. The root cause of this issues has been identified
and is now fully resolved.  Please resend any messages that were returned at
this time and they should go through without a problem.

If you still experience issues, please notify Customer Care:
http://help.yahoo.com/l/us/yahoo/groups/original/general.html

Thank you,
Jami
Groups Community Manager

#70 From: jheldt@...
Date: Thu May 29, 2008 8:03 pm
Subject: Issues with Groups Photos
j_heldt
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We are aware that some Groups users are experiencing issues with photos within
their groups including:

- Red X instead of a homepage photo
- Inability to upload photos
- Timing out when attempting to upload photos

We are working to identify the root cause of this issue and will fix it quickly
as possible. I'll post updates as I get them to the Groups blog:
http://www.ygroupsblog.com/blog/?p=78

I am sorry for any inconvenience this may cause.

Jami
Groups Community Manager

#71 From: jheldt@...
Date: Thu Jun 5, 2008 1:13 am
Subject: Yahoo! Groups Tip: Advanced message search
j_heldt
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Did you know that there’s an advanced message search feature within Yahoo!
Groups?

If you click Advanced next to the search box on your group’s messages page, a
new page opens up with options you can select to create a very specific search
of messages within your group. This tool allows you to search for messages from
a specific timeframe or date range, from a specific member, or by subject or
topic.

Once you select your criteria and click the search button, all messages within
the group that meets that criteria are returned. This feature has saved me a
bunch of time on more than one occasion and I hope you find it useful as well.

Best,
Jami
Groups Community Manager

#72 From: jheldt@...
Date: Fri Jun 6, 2008 4:53 pm
Subject: HTML code in messages and Groups site slowness
j_heldt
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We are aware that there is a Yahoo! Mail issue that is currently causing some
users to see html code (ex. “nbsp;”) within some Groups messages. We are
currently working to resolve this issue and apologize for any inconvenience this
may cause.

On a brighter note, we believe the problem causing some groups to have long load
times, particularly when trying to access pending messages, has been fixed. If
you find that you are still experiencing problems with long load times, please
contact Customer Care at:
http://help.yahoo.com/l/us/yahoo/groups/original/general.html

Thank you,
Jami
Groups Community Manager

#73 From: jheldt@...
Date: Fri Jun 6, 2008 6:13 pm
Subject: Groups Podcast: Keeping the Groups site up & running
j_heldt
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Over time I’ve been asked by several groups users what it takes to keep a
product like Yahoo! Groups up and running, so I thought it would be fun to meet
with Ian, the person who leads the team that does just that.

Visit the Groups blog if you'd like to listen to the podcast with Ian and learn
what he and his team do to keep the groups site up and running:
http://www.ygroupsblog.com/blog/?p=81

Thanks!
Jami
Groups Community Manager

#74 From: "Jami" <jheldt@...>
Date: Thu Jun 19, 2008 12:05 am
Subject: Yahoo! Groups: How long does it really take?
j_heldt
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Over the years we've seen a lot of speculation around how long it
really takes for changes made to group settings to be reflected when
users search and browse in the Groups directory. The truth is that
some common changes have taken much longer than necessary to be
reflected within the Groups directory.

Those days are gone! The Groups team made some backend changes to the
Groups directory and as a result, the time it takes to see common
changes within your group has been dramatically reduced.

Please visit the Groups blog to learn more:
http://www.ygroupsblog.com/blog/2008/06/18/yahoo-groups-how-long-does-
it-really-take/

Best,
Jami
Groups Community Manager

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