We are currently experiencing Groups mail processing delays. We are
working to isolate the cause of this issue and will post updates as we
make progress.
As always, we sincerely apologize for any inconvenience this may cause
your Groups.
Thank you,
Jami
Groups Community Manager
I'd like to introduce you to the Yahoo! Groups Product Management Team
and highlight the role it plays in the larger Yahoo! Groups team.
What do Groups Product Managers do?
Groups Product Managers (PMs) are responsible for Yahoo! Groups as a
business, meaning that in addition to directing the overall product
and its features, PMs have to figure out how to make money off the
product through ad sales or other avenues. The PMs also take the lead
in working with other teams within the organization, including
Customer Care, Sales, Legal, the Paranoids (the team at Yahoo! that
ensures we are safe and secure), and other Yahoo! properties like
Mail, Answers, and Registration. that are relevant to Groups.
Please visit the Groups blog to read more:
http://www.ygroupsblog.com/
Best,
Jami
Groups Community Manager
Last week when I introduced the Groups PM Team, I briefly mentioned
the User Experience team, whose members work to make sure Yahoo!
Groups look good and are easy to use. It would have been more
appropriate for me to refer to this team as the Groups Interaction &
Design team.
This mighty team of four is responsible for taking the features and
enhancements the Groups Product Team specs out and making them come to
life visually.
Please visit the Groups blog to read more:
http://www.ygroupsblog.com/
Best,
Jami
Groups Community Manager
In response to reports from owners and moderators of large Groups who
have been experiencing slow response time when searching their group
activity logs, we've implemented a timeout setting.
This new setting will limit the initial search, significantly
improving performance and response time. If the initial search doesn't
get through all of the activity logs for the group, a "Search More"
button will appear to search the remaining logs, which will work the
same as it has in the past.
Thank you,
Jami
Groups Community Manager
If you are receiving an error message that states your pending
messages are temporarily unavailable it may be caused by the size of
an attachment to the messages which are showing as unavailable. As
you may know, we recently increased the size of messages that can be
emailed from 1MB to 15MB:
<http://www.ygroupsblog.com/blog/2008/08/01/yahoo-groups-news-
increased-file-size/>
We have discovered a bug in the moderation system that causes
messages that are bigger than 5MB to be unavailable when you try to
view, approve, edit, or reject them.
For the moment, all you can do is delete these messages and then ask
the user to repost them after first taking the user off moderation
(even if it's only long enough to send this one message) or by
asking them to repost the message as one or more messages with no
attachments bigger than 5MB in any given message.
We apologize for the inconvenience. Unfortunately, we most likely
won't have a fix for this bug for some time (until we complete the
refactoring of the moderation pages).
Thank you,
Yahoo! Groups Team
Groups Moderators, you do so much for your community. We'd like to
give something back.
Save your seat at one of the up-coming Yahoo! Groups Moderator Town
Hall events in Chicago, Illinois on September 23 and Portland,
Oregon on September 24 from 6:00-9:00 PM.
Join Yahoo! Groups for a special evening, just for moderators, where
you can:
- Hear the latest Yahoo! Groups news
- Exchange ideas with other moderators
- Participate in a panel discussion with the Yahoo! Groups team
- Enjoy complimentary food and beverages
If you live in the Chicago or Portland area and own or moderate an
established, active group and want to voice your opinions on how we
can make Yahoo! Groups better, please click on the appropriate link
below to save your seat:
Click here to save your seat at the Groups Moderators Town Hall in
CHICAGO at the Wyndham Glenview Suites, Tuesday, September 23:
http://tinyurl.com/5l9eve
Click here to save your seat at the Groups Moderators Town Hall in
PORTLAND at the Hilton Portland & Executive Tower, Wednesday,
September 24: http://tinyurl.com/57lxgd
For those of you who aren't in one of these areas, don't fret, it's
our goal to plan Town Hall events in different cities throughout the
year because we want to hear from you too!
If you'd like to receive an email when we plan event in your area,
please visit the Groups Moderator Town Hall site here to submit your
details: http://tinyurl.com/2jwcpt
Thank you for being a part of the Groups community, we look forward
to meeting you!
Best,
Jami
Groups Community Manager
So, we've introduced you to the Groups Product Team, the team that
kicks off the product development cycle. We've also introduced you to
the Groups Design Team, the team that takes the features and
enhancements the Groups Product Team specs out and brings them come to
life visually. Now I'd like to introduce you to the third and largest
team that makes up the Yahoo! Groups Team: The Groups Engineering Team.
Please visit the Groups blog to read more: http://tinyurl.com/67zdz3
Best,
Jami
Groups Community Manager
We are aware that some Groups users may be experiencing long load
times. We are currently working to identify and address this issue and
appreciate your patience. I will post updates as I get them.
Thank you,
Jami
Groups Community Manager
Just a quick note to let folks know that we're aware of the problems
affecting groups created in the last 2-3 days and the team is working
on a fix to this bug.
Our apologies for the inconvenience to these new groups.
- Gordon
Yahoo! Groups Team
Good news to report regarding the problems affecting newly created
groups.
The bug causing the problems has been fixed so that groups created from
now on should be functioning normally. In addition, we believe that we
will be able to fix all groups created in the last two to three days by
Monday noon (Pacific time). If we're unable to do so, we'll post an
update.
Thank you to our Ops team for their weekend work squashing this bug and
apologies again for the inconvenience to all the new groups that were
affected.
- Gordon
Yahoo! Groups
________________________________________
From: moderatorcentral@yahoogroups.com
[mailto:moderatorcentral@yahoogroups.com] On Behalf Of gordon_groups_pm
Sent: Saturday, September 13, 2008 4:53 PM
To: moderatorcentral@yahoogroups.com
Subject: [moderatorcentral] problems affecting newly created groups
Just a quick note to let folks know that we're aware of the problems
affecting groups created in the last 2-3 days and the team is working
on a fix to this bug.
Our apologies for the inconvenience to these new groups.
- Gordon
Yahoo! Groups Team
As promised in a recent post on the Groups blog entitled What's in
store for Yahoo! Groups, we're excited to share more details around
the enhancements that you'll start seeing within the Photos section
of your Yahoo! Groups over the next several weeks.
While the enhancements at first glance may appear to be modest, we
have in fact made several significant changes, including:
- Increased storage limit for photos, from 100MB to 100GB
- Unique image locations (in other words, a URL that will link
directly to a photo within your Group)
- The original photo uploaded will now be stored in your group
(which means that anyone can click to see the original size of the
image when it was uploaded)
- The ability to upload new image formats, including GIFs, BMPs, and
PNGs
- The ability to upload up to five photos that add up to 100MB (from
5MB)
We've begun slowly rolling these enhancements out to a handful of
Groups and will continue with this process over the next several
weeks so we can ensure a smooth rollout.
Enjoy,
Jami
Groups Community Manager
Thanks to all of the moderators who came out to join us at our
recent Groups Moderator Town Hall events in Chicago, IL and
Portland, OR!!
At these events, we give local moderators an opportunity to come
together to meet and exchange ideas with other Groups owners and
moderators in their area, meet members of the Yahoo! Groups team,
and ask direct questions of the team in a panel discussion. The
feedback and suggestions we hear at these events provide the team
with yet another avenue to understand the needs of our moderators
and identify opportunities to make the Yahoo! Groups product even
better.
Our next event is going to be held on the Yahoo! campus in Sunnyvale
on October 23, 2008 from 6:00-9:00PM. If you live in the greater Bay
Area and would like to attend this event, please copy and paste the
entire URL below into a browser:
<http://guest.cvent.com/EVENTS/Info/Summary.aspx?e=e5935f0b-fb4d-
45de-99b8-938147790513>
Best,
Jami
Groups Community Manager
Yesterday Yahoo! profiles launched their new service, geared towards a
more open and social Yahoo!. This new version of Yahoo! profiles has
lots of great features that can help you stay connected with your
friends and family. When you create a new Yahoo! profile page, you'll
be able to add photos, information about yourself and invite your
friends to connect with you.
For more details, please visit the Groups blog:
http://tinyurl.com/6gzlh7 or
<http://www.ygroupsblog.com/blog/2008/10/17/changes-to-yahoo-profiles/>
Abandoned Groups, or groups whose owner has gone inactive, have been
an issue within the Groups community for some time. While it may seem
as though this is a simple issue to address, it's actually fairly
complicated. There are several factors involved that make it
difficult for us to re-assign ownership responsibilities without the
original owner's consent.
In order address this on-going issue, we are going to create a new
Guideline regarding owner responsibilities to lay the groundwork for
transferring the ownership of a group where the group owner is not
fulfilling his/her responsibilities. For example, this Guideline
might inform group owners that they are responsible for monitoring
group activity to make sure the group remains true to its purpose and
that pending messages and members are processed in a timely fashion.
To read more and offer feedback to help shape this new Guideline,
please visit the Groups blog here:
http://tinyurl.com/6g7682
or
<http://www.ygroupsblog.com/blog/2008/10/21/request-for-feedback-new-
abandoned-groups-guideline/>
Thanks!
Jami
Groups Community Manager
Hi all,
My name is Melissa and I'm the Community Manager for the profiles team
and work with Jami, the Groups Community Manager.
We heard from Jami that many of you have expressed a desire to check
the complete profile of a user prior to allowing them to join your
group. With the recent changes to profiles, many of you have been
unable to do this.
We value all of you as Moderators. For the time being, you may verify
a user's profile and account information by going to:
http://manage.members.yahoo.com/YAHOOUSERID
Please replace "YAHOOUSERID" with the ID you wish to research. This
will pull up a profile page similar to the old profiles format.
This format/page will NOT be available for long and is a temporary
solution for many of you who need to review full profile information
to appropriately manage your groups, while
Please note that any changes you make to your own profile while logged
into this screen will not show up in your new profile.
At this time, the only way to reliably manage and edit your own
profile is to go through http://profiles.yahoo.com
Thanks again for all of your feedback and patience, and please be sure
to check the profiles news blog for the most recent updates and posts
on the new profiles system. http://www.yprofileblog.com
If you have additional issues concerning profiles and how it relates
to the management of your group, please feel free to email me directly
at yprofileblog [at] yahoo [dot] com .
Melissa Daniels
Yahoo! Community Manager
If anyone trying to join your group is a YMail or Rocketmail user or
your group has been migrated to the new Photos system, we wanted to
alert you to some bugs that users may be experiencing.
Details here:
http://tinyurl.com/joinphotosbugs
<http://www.ygroupsblog.com/blog/2008/11/09/bugs-ymailrocketmail-and-photos-issu\
es/>
-----
Meanwhile, please note that if you have problems that are not
addressed by the explanation on the blog, or if you are experiencing
other bugs, you need to report these issues to Customer Care (rather
than replying to this email or commenting on the blog) if you want
assistance:
You can contact Customer Care here:
http://help.yahoo.com/l/us/yahoo/groups/original/forms_index.html
(or you can look for help from fellow users on one of these channels:
http://help.yahoo.com/l/us/yahoo/groups/original/ideas/index.html )
While we read all comments posted to blog and messages sent to the
owner address of this group, we will NOT be able to provide any
individual assistance to users who post in this way. Customer Care is
the ONLY place to go for individual assistance.
Because of some technical issues, we have had to again roll back the
recent release that included the Groups Labs/Grouplets link in the left
hand navigation.
However, if your group had already begun to use grouplets, don't worry;
your grouplets are still there, and you and your members can still
access them through this direct link:
http://groups.yahoo.com/group/YOUR_GROUP_NAME/grouplets/subscriptions
(NOTE: you'll need to replace "YOUR_GROUP_NAME" with the actual name of
your group.)
We hope to have the left hand navigation links restored soon.
Thanks for your patience.
Marla Cilley, known to her followers as the FlyLady , has grown into a
Yahoo! phenomenon. With the largest group on Yahoo! Groups,
FlyLadyMentors , the FlyLady has recently reached a never-before-seen
milestone of 500,000 members worldwide who come to her for advice on
how to improve their lives using her celebrated `FLY' (finally love
yourself) philosophy. FLY encourages people to declutter their homes as
a physical metaphor to help them uncover happiness and beauty in their
lives.
Read more on the Groups blog here:
http://tinyurl.com/6b5hc8
< http://www.ygroupsblog.com/blog/2008/11/21/yahoo-group-flyladymentors-
hits-500k-members/>
We are aware of the duplicate message bug that is affecting some
groups and are investigating the problem.
If your group is experiencing this issue, please contact Customer Care
and supply the following information:
- Whether the messages are appearing multiple times in the archive or
only in email.
- Whether you are the only person experiencing the issue or whether
most people in the group are getting the duplicates
- Whether it is happening to all messages sent to the group or just
specific ones (either way, provide the message numbers in the archive
of the duplicating messages).
- Provide the full headers of 2 (or more) copies of the duplicate
messages.
The headers, in particular, are vital for us to be able to effectively
troubleshoot. This site
http://www.fraudaid.com/find_headers.htm#service
provides useful information on how to get headers for many different
email clients.
And here is the URL for contacting Customer Care:
http://help.yahoo.com/l/us/yahoo/groups/original/general.html
Thank you for your help in troubleshooting this bug and our apologies
for the duplicates to all affected groups.
Back by popular demand and coming soon -- Yahoo! Groups will be
enhancing and reinstating a feature that will give moderators the
ability to archive/store email attachments in Groups (removed 2003).
This will allow your group members to retrieve attachments along with
the original message at any time and not have to store them on their
computers.
Benefits at a glance:
- Adds valuable content to the group archive accessible by
current/future users
- Enables users to upload content (photos, files etc.) with an email
vs. having to upload each file
- Reduces he size of emails, optimal for low bandwidth, dial-up users
Please keep in mind that this new feature is still in early beta,
which means:
- You can expect to see bugs
- You can expect to see missing features and usability problems
- You can expect down time and even the removal of the feature (if it
turns out there are unforeseen technical problems)
Meanwhile, here are a few of the new options and features that we
already know we want to add to this feature in the coming months:
- The ability to upload attachments via a web post vs. only via email
- The ability for members to copy all attachment file types to
another folder vs. only photos
- The ability to view the attachments within the message on the
groups webpage vs. only in email
- The ability for automatic virus scan of all attachments
This feature will be available in the next few weeks; we'll post more
information as we get closer to the release date with details.
We look forward to hearing about how you like this feature and what
we can do to make it even better.
Thanks!
Yahoo! Groups Team
Because of a hardware problem at one of Yahoo's colocations, a number of
Yahoo! properties are having technical issues. Yahoo! Groups users are
being slightly affected because the Yahoo! Calendar (which Groups
leverages) is temporarily "read only" (meaning you can't add new
events).
In more positive news, we have pushed a fix to the problem which
surfaced this week preventing moderators from being able to view images
in pending messages (generally, we never push code on a Friday but this
bug seemed severe enough to warrant it). Note that one element (the
"preview" link) on the edit pending message page is still broken, but we
wanted to get this out regardless so that moderators who needed to view
images before approving them could begin doing so immediately.
Thanks for your patience,
- Gordon
Yahoo! Groups Team
http://tinyurl.com/partnerjoinbug
There is currently a bug that is preventing Yahoo! Broadband partner
users (which include AT&T/SBCGlobal, Rogers, Verizon, British Telecom,
Telecom New Zealand) from being able to join (or create) groups on the
web. This bug has the same root cause as the similar problem affecting
YMail and Rocketmail users (and the experience for the user is a similar
loop), but the work around to solve the problem is slightly different.
For the moment, these users must first create an alias before they can
create a group. To do so, they should:
- Go to http://manage.members.yahoo.com/FULLEMAILADDRESSHERE
(replacing "FULLEMAILADDRESSHERE" with their full email address. So, for
example, if the user's email address was jerry313@..., they would
enter http://manage.members.yahoo.com/jerry313@att.net )
- Click on the "View My Profiles" link in the navigation at the top of
the page
- Click the "Create New Public Profile" button
- Once finished, click the "Finished Editing" button
Now these users should be able to join (or create) groups. Meanwhile,
we're working on a fix to make this work around unnecessary. And these
users can also be added to a group (or can subscribe via email by
sending email to GROUPNAME-subscribe@yahoogroups.com) without going
through this process either.
Sorry for the extra hassle for these folks.
A point I should have made clearer in the original message:
This bug does NOT affect existing users with these accounts who have
successfully joined or created groups in the past. Only users who are
trying to join a group for the first time, and who have not created an
alias for other reasons, will be affected.
_____________________________________
From: moderatorcentral@yahoogroups.com
[mailto:moderatorcentral@yahoogroups.com] On Behalf Of Gordon Strause
Sent: Monday, December 15, 2008 6:55 PM
To: moderatorcentral@yahoogroups.com
Subject: [moderatorcentral] Join Bug affecting Yahoo! Broadband Partner
Users (AT&T, Rogers, BT, and more)
http://tinyurl.com/partnerjoinbug
There is currently a bug that is preventing Yahoo! Broadband partner
users (which include AT&T/SBCGlobal, Rogers, Verizon, British Telecom,
Telecom New Zealand) from being able to join (or create) groups on the
web. This bug has the same root cause as the similar problem affecting
YMail and Rocketmail users (and the experience for the user is a similar
loop), but the work around to solve the problem is slightly different.
For the moment, these users must first create an alias before they can
create a group. To do so, they should:
- Go to http://manage.members.yahoo.com/FULLEMAILADDRESSHERE
(replacing "FULLEMAILADDRESSHERE" with their full email address. So, for
example, if the user's email address was jerry313@..., they would
enter http://manage.members.yahoo.com/jerry313@att.net )
- Click on the "View My Profiles" link in the navigation at the top of
the page
- Click the "Create New Public Profile" button
- Once finished, click the "Finished Editing" button
Now these users should be able to join (or create) groups. Meanwhile,
we're working on a fix to make this work around unnecessary. And these
users can also be added to a group (or can subscribe via email by
sending email to GROUPNAME-subscribe@yahoogroups.com) without going
through this process either.
Sorry for the extra hassle for these folks.
One more update on this issue. It appears the work around described
below does NOT work for Telecom New Zealand (TNZ) users. Until we can
push a fix, there only option is to join groups as email only users
(either by being added by a moderator or by subscribing via email). Our
apologies for this inconvenience.
-----Original Message-----
From: Gordon Strause
Sent: Tuesday, December 16, 2008 5:20 AM
To: 'moderatorcentral@yahoogroups.com'
Subject: RE: [moderatorcentral] Join Bug affecting Yahoo! Broadband
Partner Users (AT&T, Rogers, BT, and more)
A point I should have made clearer in the original message:
This bug does NOT affect existing users with these accounts who have
successfully joined or created groups in the past. Only users who are
trying to join a group for the first time, and who have not created an
alias for other reasons, will be affected.
_____________________________________
From: moderatorcentral@yahoogroups.com
[mailto:moderatorcentral@yahoogroups.com] On Behalf Of Gordon Strause
Sent: Monday, December 15, 2008 6:55 PM
To: moderatorcentral@yahoogroups.com
Subject: [moderatorcentral] Join Bug affecting Yahoo! Broadband Partner
Users (AT&T, Rogers, BT, and more)
http://tinyurl.com/partnerjoinbug
There is currently a bug that is preventing Yahoo! Broadband partner
users (which include AT&T/SBCGlobal, Rogers, Verizon, British Telecom,
Telecom New Zealand) from being able to join (or create) groups on the
web. This bug has the same root cause as the similar problem affecting
YMail and Rocketmail users (and the experience for the user is a similar
loop), but the work around to solve the problem is slightly different.
For the moment, these users must first create an alias before they can
create a group. To do so, they should:
- Go to http://manage.members.yahoo.com/FULLEMAILADDRESSHERE
(replacing "FULLEMAILADDRESSHERE" with their full email address. So, for
example, if the user's email address was jerry313@..., they would
enter http://manage.members.yahoo.com/jerry313@att.net )
- Click on the "View My Profiles" link in the navigation at the top of
the page
- Click the "Create New Public Profile" button
- Once finished, click the "Finished Editing" button
Now these users should be able to join (or create) groups. Meanwhile,
we're working on a fix to make this work around unnecessary. And these
users can also be added to a group (or can subscribe via email by
sending email to GROUPNAME-subscribe@yahoogroups.com) without going
through this process either.
Sorry for the extra hassle for these folks.
http://tinyurl.com/severedcablehttp://www.bloomberg.com/apps/news?pid=20601085&sid=ayPbWf_7l17w&refer=europe
The severed cables described in the article above are affecting Yahoo!'s data
connections. One consequence is that group members may find the delivery of
some messages to their inbox delayed until this problem is resolved (which could
be days or weeks).
This problem is likely to primarily affect Yahoo! Groups users in India but will
not be limited to them. So if you suspect you're not receiving all messages that
have been posted to a group, we highly encourage you to visit the group's
message archive.
Thank you,
- Gordon
Yahoo! Groups Team
P.S. Unrelated to this issue, beginning at 3 pm (PST) yesterday there
was a problem with some of the "Contact Us" links in Groups
Help.
Clicking those links is supposed to bring a user to this page:
http://tinyurl.com/groupshelphttp://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html
But some of the "Contact Us" links were not working correctly yesterday
afternoon through earlier today. However, that issue has now been fully
resolved.
P.P.S. As always, if you have follow up question, please contact Customer Care
at the address above. Replies to this message will NOT get a response. Thank
you.
Three pieces of very good news on the bug front this week:
1. Yahoo!'s operations team has figured out how to redirect traffic
around the "severed cable problem" we posted about on Friday,
eliminating significant email delays for Yahoo! Groups messages
(Note: There was a separate delay issue that began affecting some Yahoo! Mail
users yesterday, but the problem would have affected their mail generally and
would not be limited to Yahoo! Groups messages).
2. The problem preventing YMail/Rocketmail and Broadband Partner users
from joining (and creating) groups has been fixed. The join process
should now work for them in the same way as everyone else. They no
longer first have to create an alias.
(Note however, that when these users add files/photos/links/etc., they
will find that their full email addresses are exposed unless they do
take the time create an alias (and then select that alias (or "profile") on the
Edit Membership Page). See below for further information on how these users can
create an alias.)
3. The "103 errors" that were affecting some dial-up users trying to add photos
to groups (that have been migrated to the new photos platform) has been
addressed by increasing the time limits before our system generates this error.
This change should largely eliminate this problem, although it may still recur
in cases where a user is on a particularly slow connection and/or is trying to
upload a particularly big image.
(However, the "sort problem" with albums on the new platform that was
fixed in November has temporarily returned. It will be fixed in early
January.)
Thanks to our engineering team for their hard work in getting these
fixes in place before the Holiday lockdown on new pushes. Thanks to our users
for their patience in working around these issues. And best wishes for a
wonderful Holiday season to all!
Gordon Strause
Yahoo! Groups Product Manager
P.S. As always, if you're still experiencing problems (related to these issues
or others) and need help from Yahoo!, the way to get help is to contact Customer
Support:
http://tinyurl.com/contactcustomercarehttp://help.yahoo.com/l/us/yahoo/groups/original/ownmod/forms/forms_index.html
Replies to this message will not be answered.
---------
CREATING AN ALIAS
FOR YMAIL/ROCKETMAIL USERS (and regular yahoo.com users)
- Creating an alias simply requires clicking the "Add new profile" link from the
Edit Membership page
(the page can also be accessed directly by going to:
https://edit.yahoo.com/identity/manage).
- Click "Add Alias", enter your desired Alias in the box provided and click
"Save" directly to the right. If the Alias you want is available, it will then
appear automatically as an Alias. If the Alias is already in use, you'll receive
a message that says "This alias is not available. Please try entering another."
(Note: The Profiles Blog has some useful tutorials on this if you want
visual instructions).
FOR BROADBAND PARTNER USERS (AT&T/SBCGlobal, Rogers, Verizon, British
Telecom, Telecom New Zealand)
(though this may not work for all Telecom New Zealand users)
- Go to http://manage.members.yahoo.com/FULLEMAILADDRESSHERE
(replacing "FULLEMAILADDRESSHERE" with their full email address. So, for
example, if the user's email address was jerry313@..., they would enter
http://manage.members.yahoo.com/jerry313@att.net)
- Click on the "View My Profiles" link in the navigation at the top of
the page
- Click the "Create New Public Profile" button
- Once finished, click the "Finished Editing" button
We are pleased to report that the migration to the new photos platform
(which includes the new higher storage limits of 100GB per group as well as some
other more subtle changes: ) is now complete for more than 99% of all groups.
<http://www.ygroupsblog.com/blog/2008/09/29/yahoo-groups-photos-media-storage-en\
hancements/>
The remaining groups that have not yet been migrated are either:
- New groups created since mid-December.
- Groups where the automated migration process failed and which need to be
migrated manually.
We hope to have migration completed for both these types of groups
within the next couple of weeks.
Meanwhile, one bug on the new platform that lots of folks have noticed
is the fact that photo albums are no longer sorting alphabetically by
default (and when you do resort them alphabetically, they are sorting "z to a"
rather than "a to z").
The good news is that we have a fix for this bug almost ready, and we
hope to have the fix pushed soon (possibly as early as this week). Once it is
pushed albums will return to the standard, alphabetical default sort.
We're also aware of two other significant bugs, but they are likely to
take a bit longer to fix:
1. A small percentage of users are receiving "HTTP Status 500" when
trying to access photos.
2. Moderators of groups that had reached the 100MB limit on the old
system may receive a "API error = 1009" when trying to change the
homepage photo of their group.
Thank you for your patience as we work to resolve these bugs. And thank you to
the Yahoo! Groups engineers who have been working hard to
complete this migration process and bring all groups onto the new
platform.
- Gordon
Yahoo! Groups Product Manager
P.S. To answer a frequently asked question, we ARE planning to also
raise the file storage limit area to 100MB, but we don't yet have a
target date for that change.
P.P.S. As always, if you have a concern about a specific problem or
issue related to your group, please contact Customer Care:
<http://help.yahoo.com/l/us/yahoo/groups/original/members/forms/forms_index.html\
>
While we do read all comments posted to the blog and replies to the
Moderator Central owner address, you will only get help by contacting
Customer Care.
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