----- Forwarded Message ----
From: Yahoo! Customer Care <yerror-feedback@...>
To: Norman J <nbj1232@...>
Sent: Saturday, February 21, 2009 5:34:06 PM
Subject: RE: Yahoo - Error 999 (KMM86126911V59192L0KM)
Hello,
Thank you for contacting Yahoo! Customer Care.
We're sorry you've had difficulty accessing Yahoo!. The error you
received is typically caused by unusual activity from either your
computer or your Internet Service Provider (ISP) to Yahoo!. While this
type of problem is usually temporary, if you continue to experience this
error, we recommend that you try the following suggestions:
1) Contact your ISP and let them know you are experiencing connectivity
problems with Yahoo!. You may have difficulty accessing Yahoo! if we
detect unusual network traffic coming from your ISP. Only your ISP will
be able to address and resolve this abnormal activity.
2) Check that you are not using any third party software program or
application to access Yahoo! services. Please keep in mind that these
types of programs are not supported by Yahoo! and may violate our Terms
of Service, and therefore may contribute to your receiving this error.
3) If you have not scanned your computer for spyware and viruses, please
do so now. Some spyware programs and computer viruses will run separate
programs on your computer for a variety of purposes, sometimes slowing
your computer down in the process, and even preventing you from
accessing certain Internet sites such as Yahoo!.
For detailed information on virus protection, please visit:
http://security.yahoo.com/malware.html
For detailed information on spyware, please visit:
http://security.yahoo.com/spyware.html
4) You may want to try accessing Yahoo! through a different computer or
through a different Internet connection.
We hope this is resolved for you soon so that you may continue to use
Yahoo!.
Regards,
Yahoo! Customer Care
58086844
For assistance with all Yahoo! services please visit:
http://help.yahoo.com/
Original Message Follows:
------------------------
For future correspondence with Yahoo!, you can refer to this incident
using the following incident ID:
05eqcll41s0ip
Yahoo ID: nbj1232
Browser: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR
1.1.4322)
REMOTE_ADDR: 68.11.49.201
REMOTE_HOST:
Date Originated: Saturday February 21, 2009 - 15:31:50
From: Yahoo! Customer Care <yerror-feedback@...>
To: Norman J <nbj1232@...>
Sent: Saturday, February 21, 2009 5:34:06 PM
Subject: RE: Yahoo - Error 999 (KMM86126911V59192L0KM)
Hello,
Thank you for contacting Yahoo! Customer Care.
We're sorry you've had difficulty accessing Yahoo!. The error you
received is typically caused by unusual activity from either your
computer or your Internet Service Provider (ISP) to Yahoo!. While this
type of problem is usually temporary, if you continue to experience this
error, we recommend that you try the following suggestions:
1) Contact your ISP and let them know you are experiencing connectivity
problems with Yahoo!. You may have difficulty accessing Yahoo! if we
detect unusual network traffic coming from your ISP. Only your ISP will
be able to address and resolve this abnormal activity.
2) Check that you are not using any third party software program or
application to access Yahoo! services. Please keep in mind that these
types of programs are not supported by Yahoo! and may violate our Terms
of Service, and therefore may contribute to your receiving this error.
3) If you have not scanned your computer for spyware and viruses, please
do so now. Some spyware programs and computer viruses will run separate
programs on your computer for a variety of purposes, sometimes slowing
your computer down in the process, and even preventing you from
accessing certain Internet sites such as Yahoo!.
For detailed information on virus protection, please visit:
http://security.yahoo.com/malware.html
For detailed information on spyware, please visit:
http://security.yahoo.com/spyware.html
4) You may want to try accessing Yahoo! through a different computer or
through a different Internet connection.
We hope this is resolved for you soon so that you may continue to use
Yahoo!.
Regards,
Yahoo! Customer Care
58086844
For assistance with all Yahoo! services please visit:
http://help.yahoo.com/
Original Message Follows:
------------------------
For future correspondence with Yahoo!, you can refer to this incident
using the following incident ID:
05eqcll41s0ip
Yahoo ID: nbj1232
Browser: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR
1.1.4322)
REMOTE_ADDR: 68.11.49.201
REMOTE_HOST:
Date Originated: Saturday February 21, 2009 - 15:31:50