this question comes up more and more in my line of work as well: MMOG's.

With skype, iChat, XboxLive, Teamspeak and so many more, it is becoming
increasingly more difficult to manage or moderate live chat. As I deal in
family-friendly products this poses a real interesting conundrum.

Something tells me we'll be moving to some form of "spyware" for audio; at
least, some day if not already. But how far is too far when it comes to
monitoring conversations? what is the difference between the written word
and the spoken? I still believe in the power of the parent to educate and
monitor but we all know that this is not fool-proof.

Hm....


On 6/3/08, Cortney Sellers <cortney@...> wrote:
>
> Hey,
>
> There are several ways you can do this, but I would suggest setting up a
> specific PC with screen/audio recording software running during the chats.
> You can build a macro that would move the "record bot" user around randomly
> to get samples. You can use something like Camtasia Studio to do this.
> I'll see what else I can come up with, because I have been considering
> different types of possible creative events with newer technologies.
>
> Cortney
>
> From: onlinefacilitation@yahoogroups.com<onlinefacilitation%40yahoogroups.com>
>
[mailto:onlinefacilitation@yahoogroups.com<onlinefacilitation%40yahoogroups.com>\
]
> On Behalf Of Nancy White
> Sent: Tuesday, June 03, 2008 10:44 AM
> To: onlinefacilitation@yahoogroups.com<onlinefacilitation%40yahoogroups.com>
> Subject: Re: [of] Monitoring Audio Online
>
> Wow, this is a great question and I keep hoping someone will answer
> because the logistics of monitoring audio chats -- well, it sort of
> blows my mind.
>
> N
>
> At 01:27 PM 5/28/2008, you wrote:
> >I work for a tutoring company that is going the route of audio.
> >Normally, we monitor sessions by reading chat logs, does anyone have
> >any experience with QC for audio classes/sessions? You would have to
> >monitor audio in real time, which is too time consuming, much easier
> >to scan chat logs when there are many sessions occurring at the same
> >time...The only answer I can come up with is having them recording and
> >pulling random sessions to monitor for quality control. Anyone with
> >any experience with this?
> >
> >Thanks,
> >liz
> >
> >
> >------------------------------------
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>
> Nancy White | Full Circle Associates | Connecting communities online
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--
Jennifer McChesney Puckett
AIM: JJuniper70
Skype: Juniper.Berry
Ph: +1 310 430 2889


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