Hi and welcome Jason

re guidelines for moderators it could be useful for you to read this article by
Patrick O'Keefe: Develop Effective Forum Leadership as it talks about managing
moderators including what sort of guidelines and guidance they need:
http://www.sitepoint.com/article/develop-forum-leadership/

It can also be useful to have a set of 'contact templates' - basically templates
for contacting members who break the rules, or who need to educated about
certain things. It's often easier to have pre-agreed messages so you don't
depend on moderators, especially new ones, finding the right 'tone'.

Hope this helps
Monika


---------------
Monika Strell
Online Community Management &
Online Training Consultant
Scotland, UK

--- In onlinefacilitation@yahoogroups.com, "freakythumbs55" <jasonldodd@...>
wrote:
>
> hi im jason - all the way from new zealand, also known as middle earth by JRR
Tolkien fans.
>
> i manage and moderate a forum of about 5000 members (many members arent very
active - one of the things id like to work on!)
>
> im currently in the process of selecting some forum members to be moderators
>
> my questions are:
>
> 1 - what sort of guidelines should i have for moderators
> 2 - what sort of things can we do to encourage participation in the forum
>
> if you can point me in the right direction for any or all of this info that
would be great, thanks!
>