The Importance of Active Community Management – Proved With Real Data
http://tomhumbarger.wordpress.com/2009/01/13/the-importance-of-active-community-\
management-proved-with-real-data/

[quote]I think most community experts would agree that active
community management and ongoing strategy are vital to a community’s
health. However, I don’t know if anyone has been able to fully
quantify the impact using actual community metrics. Until now – when I
decided to analyze some of the 2008 data for my former community
during the period of active management and the period of passive
management.[unquote]