FOR IMMEDIATE RELEASE CONTACT: Bob Michel, 828-505-1695 Asheville, NC, May 30, 2008 – Flying Toolshed Consulting announces today that a new Virtual Meeting...
Wow, this is a great question and I keep hoping someone will answer because the logistics of monitoring audio chats -- well, it sort of blows my mind. N ... ...
Hey, There are several ways you can do this, but I would suggest setting up a specific PC with screen/audio recording software running during the chats. You...
this question comes up more and more in my line of work as well: MMOG's. With skype, iChat, XboxLive, Teamspeak and so many more, it is becoming increasingly...
The best tool that I know of is Morae - it captures and analyzes a variety of modes http://www.techsmith.com/morae.asp Inexpensive solution to quality control...
We had a fantastic turnout for yesterday's Twitter/Flickr TechSoup webinar! We're following up the conversation on Twitter in the TechSoup forums right now:...
Dear colleagues, e/merge 2008 - Professionalising Practices (7th - 18th July) is the third virtual conference on educational technology in Africa. e/merge...
Dear all, Yes, the ACM SAC'09 track on trust and online reputation is at the Hilton Hawaiian Village Beach Resort & Spa Waikiki Beach, Honolulu, Hawaii, USA...
I'm looking for advice on best ways to calm heated discussion threads. The online community I work with often erupts into contentious conversation-for example,...
A couple of suggestions: 1.) Don't just jump in when things get bad Become a part of the ongoing conversation, so you will be seen as a caring member...
cortney has some great suggestions! The only thing i would add is that, each community responds to different methods of calming heated situations. Know your...
... I'll second Cortney's advice to be part of the community, not just a drive-by TOS enforcer. Don't be afraid to use the back-channel (direct email or IM,...
Katherine hi, Sounds like a tough scene. Jumping in as a moderator is hard to do in a heated moment. It might help if the group were, in a quiet moment, to...
Hi, This is an idea that I've already posted here some time ago - unfortunately I had no opportunity to test it. But in general it is an explication, a...
This is a difficult situation. I've found that there tend to be people who just wait for these discussions so that they can spew and stir the pot. My...
Hi, I agree with David. "Soft" options are basic. I think most of the usual tried-and-true methods have been mentioned already. Here's our tack (which won't...
Some great advice so far. Allow me to toss in a couple more: I've found a rew concepts really helpful in educating communities in a constructive way to prevent...
Upcoming events in CPsquare: CPsquare book club: We'll be reading selected chapters from Communities of Practice: <http://www.chris-kimble.com/CLEE/CLEE.html>...
Wanted: Moderators for Online Communities Fluent in English and Traditional Chinese/Italian/Dutch/Russian/Polish/Brasilian Portuguese/Korean Mzinga, the leader...
All, Thanks so much for these great suggestions! For those of you who have the ability to suspend posting-either on the member level or the thread level-do you...
I sort of agree with Cortney. But... When we close a thread, we always leave a clean explanatory message in public. People have a right to know... and if they...
There has been great discussions in this thread. Katherine, do you think when it finally wraps up, you would be willing to summarize the thread and then post...
Just sending these along... LOS ANGELES TIMES July 2, 2008 Front Page, Business Consumer Confidential * Social networking site divulges child's personal data *...
Good idea. I'd also like to ask the different authors for permission to reproduce the thread on my blog, if I find the time. If anybody objects, please let me...
Well, I see the summary is on the wiki! YAY and I presume, a thank you to Katherine! N ... Nancy White | Full Circle Associates | Connecting communities online...
Hello again OF group, I was curious whether any of you have had experiences dealing with the wrong audience joining and participating in your communities. I...
Katherine, Hi. A side comment. Three years ago my son and a friend were invited into a parents community (Mumsavers.com, now defunct) as hosts of a column on...
Interesting situation Katherine. One part of me thinks you should be grateful to have teenagers on board. They do after all experience parenting on the...
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