Lithium Acquires Community Moderation Know-how from Keibi Technologies
http://www.readwriteweb.com/archives/community_platform_creator_lithium_acquires\
_moderation.php

"Today, Lithium Technologies, a major provider of enterprise community
platforms, announced their acquisition of Keibi Technologies,
developer of automated content discovery, analysis, and moderation for
online communities. While Keibi may not be a particularly large
addition to Lithium, the melding of the two is something of a match
made in heaven.

When trying to develop healthy communities, such as the official
Barnes & Noble book clubs or SalesForce developer community it built,
Lithium should find Keibi's tools for wrangling user generated content
useful indeed.

The foremost use of Keibi's technology to date is in AOL-owned Bebo.
Since being founded in 2006, it received $5 million in series A
funding from Hunt Ventures and Catamount Ventures. Lithium is
considerably older, with its own blog and forum-centric offering
having been in the market since 1999."

Director of Customer Relations
http://lindenlab.hrmdirect.com/employment/view.php?req=34608

Overview: The Director of Customer Relations will help maintain and
grow the existing support structure and assist in the strategic
development of the team going forward. They will contribute to the
strategic direction and development of the programs that support
currently runs, as well as oversee and direct the implementation of
new programs going forward. They will assist other senior level
managers in guiding the department’s teams, programs and initiatives.

in the course of looking for work myself, i came across this Linden
Labs/Second Life position this morning, definitely a marketing slant:

Community Communications Manager (San Francisco)
http://lindenlab.hrmdirect.com/employment/view.php?req=31835

Job Summary: The Community Communications Manager is an articulate
collaborative individual who is responsible for ensuring Resident
Communications are consistent with Linden Lab corporate goals and
messaging.  In addition, the Community Communications Manager will
provide insight into the Second Life community with an eye towards
cultivating a fruitful discussion among Residents and Linden Lab.

>Date: Mon, 8 Jun 2009 13:33:38 +0200 (SAST)
>Subject: [ emerge2008 - Announcement ]   Facilitating Online (Open
>  Educational Resource) + Online Conference Announcement
>From: "Tony
>  Carr"
>
>An announcement has been updated in the "emerge2008" site at
>Emerge2008 (<http://emerge2008.net>http://emerge2008.net)
>
>
>Subject: Facilitating Online (Open Educational Resource) + Online
>Conference Announcement
>
>From: Tony Carr
>
>Date: 08-Jun-2009 13:33
>
>Message:
>
>Dear colleagues, It was good to catch up with many of you at
>eLearning Africa in Dakar last week. This announcement contains a
>message about the Facilitating Online course materials and some
>information about an online conference which has been organised by
>colleagues in Australia.
>
>Facilitating Online Course (Open Educational Resource)
>
>
>
>Facilitating Online is a course intended for training educators as
>online facilitators of fully online and mixed mode courses. The
>Centre for Educational Technology (CET) at University of Cape Town
>produced a Course Leader's Guide as an Open Educational Resource to
>assist educators and trainers who wish to implement a course on
>online facilitation within their institution or across several
>institutions. The guide contains the course model, week-by-week
>learning activities, general guidance to the course leader on how to
>implement and customise the course and specific guidelines on each
>learning activity. The Guide and a specimen course site are
>available from CET at:
><http://www.cet.uct.ac.za/FacilitatingOnline>http://www.cet.uct.ac.za/Facilitat\
ingOnline.
>The guide is also available from OER Commons at
><http://www.oercommons.org/courses/facilitating-online>http://www.oercommons.or\
g/courses/facilitating-online.
>CET still has some of the printed books of course resources which
>are available on request. In developing this course we were
>especially inspired by the course model developed by Nancy White of
>Full Circle Associates
>(<http://www.fullcirc.com>http://www.fullcirc.com) and the model
>developed by the team at All Things in Moderation
>(<http://www.atimod.com>http://www.atimod.com). We also benefited
>from significant inputs by Nancy and by David Shepherd of ATIMOD.
>The course was piloted in the training of online conference hosts
>for the e/merge 2008 online conference. The development of the
>course was generously supported by the Ford Foundation. If you have
>any comments or queries about Facilitating Online please contact me
>at <mailto:tony.carr@...?subject>tony.carr@....
>
>Subject: Online Conference - 16-17 June
>
>
>
>Our colleagues in the Australian Flexible Learning Framework have
>organised an free online conference called "Getting Connected 09"
>which runs on 16th and 17th June. At the Getting Connected 09 online
>conference you can:
>    * Find out how to use online groups to network and build
> connections with learners, industry and other teachers and trainers.
>    * Learn about tools that can help you to quickly and easily
> access, create and share e-learning resources online.
>    * Network informally with vocational education and training
> (VET) professionals and other conference delegates.
>There is a flyer available at
><http://login.alumni.net.au/download/files/06569/828738/getting_connected_flyer\
pdf.pdf>http://login.alumni.net.au/download/files/06569/828738/getting_connected\
_flyerpdf.pdf
>To register come to
><http://networksevents.flexiblelearning.net.au/>http://networksevents.flexiblel\
earning.net.au/
>Best wishes :) Tony Carr
>
>This automatic notification message was sent by Emerge2008
>(<http://emerge2008.net>http://emerge2008.net) from the emerge2008
>site.You can modify how you receive notifications at My Workspace >
>Preferences.


Nancy White | Full Circle Associates | Connecting communities online
nancyw@... | +1 206 517 4754 | GMT - 8 |skype - choconancy |
Twitter NancyWhite
http://www.fullcirc.com/


[Non-text portions of this message have been removed]

In the late 1990s, I co-wrote The Virtual Volunteering Guidebook with Susan
Ellis. It is a free manual to help organizations involve online volunteers, as
well as to use online tools to support all volunteers. I am currently revising
this Guidebook, and as part of my efforts, I've created an online survey I hope
you will consider completing:

http://www.surveymonkey.com/s.aspx?sm=8qNBlAysAcLk8JcRLjk5zg_3d_3d

I'm inviting anyone who has ever have been a volunteer, OR anyone who has ever
worked with volunteers in *any* capacity -- side-by-side or as a manager/primary
staff contact -- to complete this survey regarding the use of online tools to
support volunteers, to help me in my efforts to revise this guidebook.

By "volunteer", I mean someone who has provided some kind of work support
without pay to a nonprofit organization, community-based group (such as a
school), or government initiative focused on the community (such as a
city-sponsored park cleanup).

When talking about your experience, you can talk about more than one
organization. But remember that most questions relate to your experience only
regarding volunteering or working with volunteers.

Please note that this survey is NOT limited to any country or region.

I plan to share the results in the next edition of the Virtual Volunteering
Guidebook. To know when the guidebook is released, please subscribe to my blog
or to Tech4Impact (more details below).

Thank you for completing this survey! Feel free to forward this email to others
-- other staff members, volunteers you work with, colleagues outside your
organization, anyone!

My blog is here, and includes RSS subscription details:
http://blogs.forumer.com/jcravens/

You can also subscribe to the Tech4Impact email newsletter, in one of three
ways:

-- send a blank email message to:
tech4impact-subscribe@yahoogroups.com

-- visit http://www.yahoogroups.com/group/tech4impact
and click "join"

-- visit http://www.yahoogroups.com/group/tech4impact
scroll down a bit on the page and click on either the
My Yahoo! or RSS icons.

More about me:
http://www.coyotecommunications.com/me/aboutme.html

<><><><><><><><><><><><><>
Ms. Jayne Cravens, MSc
jc "at" coyotecommunications "dot" com

http://www.coyotecommunications.com/

ivisit.com id: jcravens.4947
<><><><><><><><><><><><><>

Dear all,

I would like to contact you today about taking part in a research project on
learning processes and learning outcomes in online learning environments. I am
particularly interested how personal values (in terms of the value types of the
Schwartz Value Survey) influence these processes and outcomes, and how this
determines how effective the online learning activities and functions are for
the individual learner. These insights can then be used to improve online
learning, something from which you might benefit as well. Your participation in
this research is very valuable to me and to the outcomes of the research.

The survey is part of my PhD research conducted at the University of
Bedfordshire, UK. It should only take about 15 minutes to complete. Your name
will not be identified in the reporting of the results. Your responses will
remain confidential, and the data will only be used for research purposes.

As a 'thank you' for your participation, you can win one of two book vouchers
worth £25 each (€30) by submitting your e-mail address in the box at the end of
this survey.

You can access the survey here:

http://www.surveymonkey.com/s.aspx?sm=b5GG62kCj5E_2fgGnwPkHIIw_3d_3d

If you have any questions, please do not hesitate to contact me at
markus.haag@...

Thank you very much for your time and co-operation.

Kind regards,

Markus Haag

Hi onlinefacilitation@yahoogroups.com,

I set up a Facebook profile where I can post my pictures, videos and events and
I want to add you as a friend so you can see it. First, you need to join
Facebook! Once you join, you can also create your own profile.

Thanks,
Elderbob

To sign up for Facebook, follow the link below:
http://www.facebook.com/p.php?i=595298668&k=Z6LTZ6UYSWZ1UCLBSD25XRP&r


onlinefacilitation@yahoogroups.com was invited to join Facebook by Elderbob
Brannan. If you do not wish to receive this type of email from Facebook in the
future, please click on the link below to unsubscribe.
http://www.facebook.com/o.php?k=30afd9&u=1822642961&mid=a56801G6ca35311G0G8
Facebook's offices are located at 1601 S. California Ave., Palo Alto, CA 94304.



[Non-text portions of this message have been removed]

hi im jason - all the way from new zealand, also known as middle earth by JRR
Tolkien fans.

i manage and moderate a forum of about 5000 members (many members arent very
active - one of the things id like to work on!)

im currently in the process of selecting some forum members to be moderators

my questions are:

1 - what sort of guidelines should i have for moderators
2 - what sort of things can we do to encourage participation in the forum

if you can point me in the right direction for any or all of this info that
would be great, thanks!

Hi Jason,

Of course, those are not quick questions. :)  You might want to take a look at
the archives here, because there has been a lot of information posted over the
years on these topics!

I have a question for you...how on earth did the group get 5000 members without
doing something right already?  One of the problems you might be having is that
the sheer number of members is too large for people to have a real feeling of
community.  Research shows that a group of about 200 is about the maximum who
will participate actively in any group.

Have you considered creating sub-groups based on special interests?  I was in a
very effective association community that did that, and the participation picked
up immediately.  People were able to find the discussions or other members they
were interested in participating with and ignore the rest.  Something for you to
consider. :)

Best wishes,
Kaye Vivian

Hi and welcome Jason

re guidelines for moderators it could be useful for you to read this article by
Patrick O'Keefe: Develop Effective Forum Leadership  as it talks about managing
moderators including what sort of guidelines and guidance they need:
http://www.sitepoint.com/article/develop-forum-leadership/

It can also be useful to have a set of 'contact templates' - basically templates
for contacting members who break the rules, or who need to educated about
certain things. It's often easier to have pre-agreed messages so you don't
depend on moderators, especially new ones, finding the right 'tone'.

Hope this helps
Monika


---------------
Monika Strell
Online Community Management &
Online Training Consultant
Scotland, UK

--- In onlinefacilitation@yahoogroups.com, "freakythumbs55" <jasonldodd@...>
wrote:
>
> hi im jason - all the way from new zealand, also known as middle earth by JRR
Tolkien fans.
>
> i manage and moderate a forum of about 5000 members (many members arent very
active - one of the things id like to work on!)
>
> im currently in the process of selecting some forum members to be moderators
>
> my questions are:
>
> 1 - what sort of guidelines should i have for moderators
> 2 - what sort of things can we do to encourage participation in the forum
>
> if you can point me in the right direction for any or all of this info that
would be great, thanks!
>

It is great to see a barcamp/unconference event make a real attempt at
virtual participation.  Now all they need are virtual participants -
it is free, so you should join us and pass this along to others.

Go here and register as a virtual participant:
http://pcamp.eventbrite.com   (this will get you into their Skype network
too)

Watch the "virtual room" session video webcasts (folks will be able to
use the Net to chat questions/comment in real-time) from here:
http://www.livestream.com/pcamp

Here is the schedule of webcast sessions and their leaders:

     http://mudball.net/pcamp09/schedule
Times are Eastern US. To convert use: http://tinyurl.com/pcamptimes

My Saturday session exploring ideas related to online participation in
neighborhoods is at 5 p.m. Eastern/10 p.m. UK/7 a.m. Sydney (Sun). We
will talk about these projects -
http://pages.e-democracy.org/Social_media_in_local_public_life - and
I'll disclose publicly for the first time some of my local
"Participation 3.0" ideas.


Most of the spontaneous session will be "open space style" and likely
generate lots of tweets you can watch here:
http://twitter.com/#search?q=%23pcamp09

Here are some of virtual presenters to check out:

MARK ELLIOTT, COLLABFORGE


At CollabForge, Dr. Elliott has led several successful public
engagement projects for government agencies and NGOs in Australia.
These include 2008’s Future Melbourne project, the world’s first city
plan to be developed in a wiki.  His methods are based on his
pathbreaking doctoral research, in which he developed a comprehensive
framework for understanding mass collaboration.  More about Mark
Elliott.

Mark will lead a presentation on engaging citizens in collaborative
planning and policy-making using participatory tools and methods.

STEVEN CLIFT, e-DEMOCRACY.ORG – {virtual presenter}

Steven Clift, founder of e-democracy.org, is a pioneer of online
participation in democracy.  Starting with the world’s first election
information website in 1994 in Minnesota, today e-democracy hosts
local issues forums in 15 communities across three countries.

Steven will host two virtual sessions at PCamp.  The first is an open
brainstorm on building online participation at the neighborhood level.
  The second is an extended Q&A e-democracy’s 15 years of experience,
tailored to participants who are new to the field.


MARY JOYCE, DIGIACTIVE


Mary Joyce is the co-founder of DigiActive, an all-volunteer
organization facilitating grassroots digital activism, and was the
Manager of New Media Operations for Obama’s 2008 presidential
campaign.  Her session, entitled “Citizen Participation in a Networked
World”, will explore the ways that citizens can influence policy based
on the collaborative powers of social media, working from
international examples.  She will also join Gaurav Mishra in a session
discussing the efficacy of social media activism.


GAURAV MISHRA, VOTEREPORT.IN – {virtual presenter}

Gaurav Mishra is the founder of 20:20 Web Tech, Votereport.in, and a
leader in India’s Gov2.0 scene.  Joining us all the way from India, he
and his partner Selvam Velmurugam (joining from Seattle), will give an
in-depth look at both the votereport.in project and the gov2.0
ecosystem in India.  She will also join Mary Joyce in a session
discussing the efficacy of social media activism.

TIM HWANG, THE COOPERATION PROJECT


From 4Chan to Facebook, Tim is an expert on the intricate mechanics of
online participation.  He now works as a researcher at the Cooperation
Project at Harvard’s Berkman Center for Internet and Society.  Tim is
also hilarious.  He organizes ROFLcon.

He plans to speak about the potential for gaming open government data.


DEVENDRA KUMAR PUNIA, FORE SCHOOL OF MANAGEMENT – {virtual presenter}

Dr. Punia is an associate professor at the Fore School of Management
in New Delhi, India.  He has been involved with e-government research
and practice for the last ten years.  Recently, he led an e-governance
project in the revenue sector for the district administration. The
question of using open source versus proprietary software was dealt
with in a peculiar manner. Similar efforts in other states have
yielded varying results, and the feasibility and use of open source is
a big question mark for the citizen-oriented projects. Dr. Punia will
share his experience of leading an e-governance project using open
source software.

STEF VAN GRIEKEN, NEW VOTING FOUNDATION – {virtual presenter}

Picture 86Stef will give a presentation about the use of electoral
compasses to identify key candidates for parliament in the
Netherlands. The application matches candidates to voters based on the
party program’s and individual political views. The success of these
tools have been enormous in the Netherlands. Currently, for the
parliament elections about 65% of the Dutch used a tool to find their
favorite political party/candidate.

.
ED PASTORE, METAGOVERNMENT – {virtual presenter}
Picture 88Ed will deliver a talk entitled “Making Direct Democracy
Practical”.  This presentation outlines the drawbacks of
representative democracy in various contexts; and explores the
historical criticisms of direct democracy, which has proven incapable
of supplanting representative systems. It then details several
emerging projects which are actively working to overcome the
limitations of direct (or otherwise more inclusive) democracy by
applying sophisticated web technologies. The finding is that
massively-participatory democracy is not only practical but most
likely inevitable.

JOHN DUMBRILLE, GREENSANDBOX – {virtual presenter}

Picture 89A former Greenpeace activist, John Dumbrille writes
technical documentation and presentation materials for MonkeyMedia
Software. This spring he co-founded bowegover.ning, a project for
transparent governance in his local community. In his talk,
“Unbundling Governance”, he will discuss the concept of
self-governance, and why an independent, grassroots approach is
important.

--
Steven Clift - http://stevenclift.com
Executive Director - http://E-Democracy.Org
Donate today: http://e-democracy.org/donate



--
Steven Clift - http://stevenclift.com
Executive Director - http://E-Democracy.Org
Donate today: http://e-democracy.org/donate


[Non-text portions of this message have been removed]

Hello all, and apologies for cross-posting and language-mixing :-).

This is a message for the Spanish complement that either lurks or participates
over here. I know there's several of us :-).

I'm running a survey to find out the way in which Spanish organizations are
making use of online communities. It's a bit of a first in this market,
especially with this focus, and I think the results should be quite relevant. So
I'd like to make sure that the survey participants comprise most of the Spanish
community facilitators or managers I can get a hold of :-).

Of course, I expect to write an English version of the main survey results.

And now let's get into the matter...

-----

... y sin más prólogos, entremos en materia.

Hace más de diez años que vengo organizando y gestionando comunidades online, y
desde hace cinco o seis además vengo publicando artículos o white papers sobre
lo que aprendo; últimamente, en un blog llamado http://emekaeme.wordpress.com .

Esta semana, en colaboración con la AERCO (asociación española de responsables
de comunidad online) de la que soy vocal, estoy lanzando un estudio para conocer
el funcionamiento, objetivos, organización, gestión y ecosistema de las
comunidades en España. Es un enfoque que no se ha dado hasta ahora, creo, y que
ayudará a poner en perspectiva estas herramientas en nuestro país.

La encuesta ya está oficialmente abierta. Podéis ver su presentación aquí:
http://emekaeme.wordpress.com/estudio-comunidades-online-2009/

Si podéis, se agradecería vuestra partipación con fuego real (con los datos de
vuestras experiencias)... así como toda la ayuda que podáis dar para difundir al
máximo la convocatoria en vuestro entorno, sea haciéndola llegar por email a
conocidos cualificados, sea usando blogs, sea con carteles de carretera :-). A
partir de ahora, el interés de los resultados depende del número y calidad de
los participantes. Y creo que merece la pena.

Un saludo, y muchas gracias por vuestra ayuda,

Miguel

http://gailwilliams.wordpress.com/2009/06/18/are-we-atribe/
Gail Williams asks about online community
managers and other related practitioners, and suggests ways to connect....

Snippet:

Several weeks ago I met with
<http://redplasticmonkey.wordpress.com/about/>Bill
Johnston,
<http://en.wikipedia.org/wiki/Randy_Farmer>Randy
Farmer and <http://www.identitywoman.net/>Kaliya
Hamlin in preparation forlast
week’s
<http://www.onlinecommunityreport.com/archives/508-Initial-Report-Back-from-the-\
Online-Community-Unconference-2009.html>Online
Community Unconference, dubbed #ocu2009 this time
around. I have loved the series of gatherings
convened by <http://www.forumone.com/>Forum One,
(and their powerful and practical affilated
group, the
<http://www.onlinecommunityreport.com/>Online
Community Research Network), and for me they have
always been a loose circle of respected social
tools designers, subversive online community
trend-steerers, researchers, and other online
community specialists and practitioners.
Randy posed the big questions. He used the term
“tribe”
<http://www.youtube.com/watch?v=Q6vpBDFoMqc>in
the sense Seth Godin uses it. Are we ­ the people
who attend and follow those events ­ a tribe? If
so, do we exist outside of those structures? What
do we need for our community of people who tend
to the many needs of online communities?


Nancy White | Full Circle Associates | Connecting communities online
nancyw@... | +1 206 517 4754 | GMT - 8
|skype - choconancy | Twitter NancyWhite
http://www.fullcirc.com/


[Non-text portions of this message have been removed]

The Second Coming of the Online Community Manager
http://beth.typepad.com/beths_blog/2009/06/the-second-coming-of-the-online-commu\
nity-manager.html

[quote]If you're implementing social media smartly at your
organization, you already know it raises more issues for nonprofits
than it solves. Chief among them: who does it? If social media is
about individuals conversing authentically with a community, who's in
charge of the conversation? You'll find most people responsible for
social media in marketing departments. But shouldn't program staff be
involved, as well? How about leadership?[unquote]

ReadWriteWeb Guide to Online Community Management
http://www.readwriteweb.com/reports/
- costs $299, but a 7 page PDF preview is available -
http://www.readwriteweb.com/rww-reportmay09-teaser-1.pdf

[quote]"We're excited to announce the availability of ReadWriteWeb's
Guide to Online Community Management, our first premium report. It's
been in the works for more than four months and we believe it's unlike
anything else you've seen. Businesses seeking to engage with online
communities on their own websites or all around the social web will
find the guide invaluable in getting up to speed on the state of the
art and making sure their employees have the foundation they need to
be effective."[unquote]

The Importance of Active Community Management – Proved With Real Data
http://tomhumbarger.wordpress.com/2009/01/13/the-importance-of-active-community-\
management-proved-with-real-data/

[quote]I think most community experts would agree that active
community management and ongoing strategy are vital to a community’s
health.  However, I don’t know if anyone has been able to fully
quantify the impact using actual community metrics. Until now – when I
decided to analyze some of the 2008 data for my former community
during the period of active management and the period of passive
management.[unquote]

Greetings Everyone:

Jobs get posted here, so I thought I'd let you all know that I'm
looking for work.

I'm an experienced Community Moderator and Community Manager. I
describe myself as Community Evangelist & Social Media Enthusiast.
Like a lot of people doing this, I started as a volunteer, and I've
been doing it for 15+ years, possibly longer. I started getting paid
to do it about 7 years ago. I've been involved with forums, wikis,
live chat, etc.

I was laid off from a terrific gig in the UK where I was not only the
Community Manager, but also the Chief Blogger. I'm an experienced
journalist and web developer and actually suggested, birthed and
nursed their blog to life. It was especially fun because they make
animation software, and I'm a multi-award-winning filmmaker. After 18
months, they decided that they didn't need the position of Community
Manager (GO FIGURE!) and would have one of the co-founders handle my
duties in addition to his own. There was no problem with my work, in
fact, that was highly praised several times in writing. The decision
was purely an economic one. Their former CEO - they decided they
didn't need him either - is one of my references.

I live in Canada, and worked remotely, but was I really looking
forward to the start of my 'translantic commute' (happening more often
than people realize. I was born in UK, and can work in the EU. I've
also worked for remotely several companies in the States.

I have been keeping my eye on the various boards and lists, but if you
hear of anything, or have an opportunity for me, I'd be delighted to
hear from you.

Thank you!


--------------------------------------------------------------------------------\
--------------------

email: TariAkpodiete@...

Twitter: http://www.twitter.com/TariAkpodiete
LinkedIn: http://www.linkedin.com/in/tariakpodiete

mobile: 416.738.1111, skype: TariAkpodiete
mail: Suite 57, 1172 Bay Street, Toronto, ON M5S 2B4

>>But how are you supposed to write a job description for that? Doesn't it
sort of sound like you're hiring someone to goof off online all day? The
ReadWriteWeb report has a price tag, but it's well worth it if you're really
considering these issues.<<

This quote is what I hear time and time again, and it never ceases to
infuriate me. It sounds like the voice of the ignorant. I mean, every
profession that I can think of has someone that spends time DOING exactly
what it is that they are meant to represent. Is it the entire job? No. but
it should definitely be part of the job. How else will the professional know
what it is that is needed by their audience?

How many times is a lawyer reprimanded for being in court, practicing law
instead of sitting behind their desk studying it? How many  marketing
executives are punished for attending a focus group? Anyway, I do believe
that it is high time more hiring managers understand that if they expect
their staff to report back on their public, the staff need to understand,
analyze and research said public.

My .02 cents. I think i'm ready for this holiday weekend, eh?

On Thu, Jul 2, 2009 at 7:40 AM, Tari Akpodiete <TariAkpodiete@...>wrote:

>
>
> The Second Coming of the Online Community Manager
>
>
http://beth.typepad.com/beths_blog/2009/06/the-second-coming-of-the-online-commu\
nity-manager.html
>
> [quote]If you're implementing social media smartly at your
> organization, you already know it raises more issues for nonprofits
> than it solves. Chief among them: who does it? If social media is
> about individuals conversing authentically with a community, who's in
> charge of the conversation? You'll find most people responsible for
> social media in marketing departments. But shouldn't program staff be
> involved, as well? How about leadership?[unquote]
>
>



--
Jennifer McChesney Puckett
AIM:  JJuniper70
Skype: Juniper.Berry
Ph: +1 310 430 2889


[Non-text portions of this message have been removed]

Now THIS article is fabulous. I'll be using his research and report myself!
Great job!

On Thu, Jul 2, 2009 at 7:42 AM, Tari Akpodiete <TariAkpodiete@...>wrote:

> The Importance of Active Community Management – Proved With Real Data
>
>
http://tomhumbarger.wordpress.com/2009/01/13/the-importance-of-active-community-\
management-proved-with-real-data/
>
> [quote]I think most community experts would agree that active
> community management and ongoing strategy are vital to a community’s
> health.  However, I don’t know if anyone has been able to fully
> quantify the impact using actual community metrics. Until now – when I
> decided to analyze some of the 2008 data for my former community
> during the period of active management and the period of passive
> management.[unquote]
>
>
> ------------------------------------
>
> to unsubscribe: <mailto:onlinefacilitation-unsubscribe@yahoogroups.com>
>
> http://www.fullcirc.com/community/communitymanual.htm
> Yahoo! Groups Links
>
>
>
>


--
Jennifer McChesney Puckett
AIM:  JJuniper70
Skype: Juniper.Berry
Ph: +1 310 430 2889


[Non-text portions of this message have been removed]

Thanks Tari, for these resources. I've added them to a post I made on
Organizational Perpectives.

See the story: Community to Promote Real Collaboration
http://blogs.capella.edu/organizationalperspectives/highlightsandfeatures/

and follow-up posts at
http://blogs.capella.edu/organizationalperspectives/2009/06/17/discuss-virtu
al-community-social-networking-work/. Feel free to add your ideas or suggest
resources!

Janet


Janet Salmons Ph.D.
VISION2LEAD, INC.
Site- http://www.vision2lead.com
PO Box 943
Boulder, CO 80306-0943

Nearly $14 Million Invested in 5 Virtual Worlds-Related Companies in Q2 2009
http://www.virtualworldsnews.com/2009/07/14-million-invested-in-5-virtual-worlds\
related-companies-in-q2-2009.html


-------------------------

Tari Akpodiete

email: TariAkpodiete@...
mobile: 416.738.1111, skype: TariAkpodiete
LinkedIn: http://www.linkedin.com/in/tariakpodiete

Pew Internet's chart of U.S. Internet usage from 2000-2009
http://www.pewinternet.org/Static-Pages/Trend-Data/Daily-Internet-Activities-200\
02009.aspx

Dear all,

Please let me take this opportunity to thank those of you who have
completed my Internet survey on personal values and learning processes
and learning outcomes in online learning environments. I am still
looking for further respondents and if you haven't participated in the
survey yet, it would be great if you could complete it as this would be
essential for the outcome of my research.

I am particularly interested how personal values influence these
processes and outcomes, and how this determines how effective the online
learning activities and functions are for the individual learner. These insights
can then be used to improve online learning, something from which you might
benefit as well. Your participation in this research is very valuable to me and
to the outcomes of the research.

The survey is part of my PhD research conducted at the University of
Bedfordshire, UK. It should only take about 15 minutes to complete. Your name
will not be identified in the reporting of the results. Your
responses will remain confidential, and the data will only be used for
research purposes.

You can access the survey here:

http://www.surveymonkey.com/s.aspx?sm=b5GG62kCj5E_2fgGnwPkHIIw_3d_3d

As a 'thank you' for your participation, you can win one of two book
vouchers worth £25 each (€30) by submitting your e-mail address in the
box at the end of this survey.

Thank you very much.

If you have any questions, please do not hesitate to contact me at
markus.haag@...

Kind regards,

Markus Haag
University of Bedfordshire

Community Executive Producer
Are you an Internet leader? Is building social
community second nature to you?  Do you
understand how to tell a programmer what the
marketing director wants in a way both can agree?
Do you want to be responsible for a business
unit’s P&L and growth? Have you managed a team
successfully? Are you ready to work in a small,
creative startup environment that is going
places? Last question: Do you know what whole
food, farm to table or organic wellness really
mean – do you wish we all ate a little more fruit
and vegetables, and are you passionate about the
topic? Are you ready to work in a small, creative startup in NYC?


We need your help creating a new Site for a new
company that is starting a movement to help
people eat a little healthier and stop killing
themselves. The site has been spec’d out, but the
Community Executive Producer will work with a
vendor to implement it, develop launch plans,
strategies, growth initiatives, and maintenance processes for the community.

You’ll also be part of our outward face for other
Social Media sites, and research where we should
be listening and participating.



Qualifications:
*School and Previous Work
- Has a bachelor’s degree and at least 6 years
working experience in online community, web
content or website management. Experience in
planning, strategy and execution for community sites is preferred.
- Has been a forum leader, moderator, or site
manager for at least a year during career.
- Work experience or training in advertising, PR,
online marketing or similar field preferred.
- Previous Management experience required.
- Must be comfortable presenting to both CEO
level execs and Bar-Camp type community crowds.

*Social and Community

- Has their own social media presence for several
years (send URLs), and understands YouTube,
StumbleUpon, Delicious, Digg, Flickr, forums,
Facebook, MySpace, Twitter, Wikis, blogs, etc.

- Can diffuse a flame war with ease and whisper
to a troll without breaking a sweat; can grow a
conversation like Martha Stewart grows flowers.
- Has demonstrated the ability to establish and
cultivate relationships with key/targeted
bloggers and community leaders in other, complementary communities and websites

*Marketing and Research:
- Comfortable working to create and execute
marketing strategies in conjunction with a
marketing director, then drive that strategy with testing and metrics.

*Management
- Experience managing content development and
publishing, and managing freelancers or external
resources. Has great organizational skills and
the ability to handle multiple projects simultaneously.
- Comfortable managing others, delegating and prioritizing limited resources.

*Tech
- Possesses functional knowledge of HTML/CSS and
basic scripting, and has willingness to get hands
dirty learning new stuff when necessary.
Knowledge of search engine optimization including basic keyword research

To apply send Resume, URLs, and cover note to
communityjob at the domain
<http://howardgr.otherinbox.com>howardgr.otherinbox.com
. Position starts Mid September 2009, Please apply by 8/14/09.


Nancy White | Full Circle Associates | Connecting communities online
nancyw@... | +1 206 517 4754 | GMT - 8
|skype - choconancy | Twitter NancyWhite
http://www.fullcirc.com/


[Non-text portions of this message have been removed]

"Usage and Experience Doesn’t Equate to Social Expertise" by Jeremiah Owyang
http://www.web-strategist.com/blog/2009/07/27/usage-and-experience-doesnt-equate\
-to-social-expertise/

The prism of perspective…
http://mckainviewpoint.com/?p=1283

rather interesting post from Scott McKain: "Ever wonder why customers
don’t see things the same way you do? Ever ponder why in the world
something that takes so much effort to manufacture (like your product)
or provide (like your service) is greeted with indifference by the
marketplace?"

Hi all

A client of mine is looking for some unique
talent in the online world - and the talent must
be Spanish speaker or Spanish and Portuguese speaker. I know you are out there!

Here it is  ---> full details are in files in the Yahoogroup page noted below.

Amazon Initiative
(<blocked::http://www.iamazonica.org.br/>www.iamazonica.org.br),
an international consortium formed by Amazonian
National Agriculture Research Institutes and 4
CGIAR (http://www.cgiar.org) centers (ICRAF,
CIFOR, Bioversity and CIAT) is seeking 1 or 2
Consultants to work with on-line training and virtual communication.

The Terms of Reference  here attached are in
Spanish, since it’s mandatory for the Consultant
to be proficient in this language (Amazon
Initiative’s official languages are Spanish and
Portuguese) and the Consultant’s qualifications should the following:

   Educational background: Master’s degree in Social Sciences;

Professional experience: At least 3 years of
knowledge management experience in Agriculture
Research Centers, NGOs or Universities;

Additional skills and experience (regional, technical):

•           state-of-the-art IT and knowledge management tools and methods;

•           Spanish language (native or advanced level);

•           Portuguese knowledge will be an
advantage but not a mandatory condition;

•           Experience and knowledge of the
Amazon social and cultural background;

•           Proven experience in working with
multi-cultural and interdisciplinary environments.

   If interested or know of a qualified candidate
please contact Eugenia (contact info in the files
uploaded to the Yahoogroup since we don't do
attachments -- urls below) directly.

http://f1.grp.yahoofs.com/v1/cEF8SpVvzCNPFyz_K0SStJPnn6YvGfxQfIe9MQG1gZ-sP_mxip7\
3RGK8Qw64N30PYeOTE4dJRQMKMqjcaxAE/Consultoria%20entrenamiento%20on%20line%20IA.p\
df

http://f1.grp.yahoofs.com/v1/cEF8Sg7gs_VPFyz_5Ar26oCovqijqjg-oV-rlKtnm5ekMGYtyOV\
Rzw4Xdy1ynH_QB2BLGo2CPBzWi__KTOM3/Consultoria%20comunicacion%20virtual%20IA.pdf


Nancy White | Full Circle Associates | Connecting communities online
nancyw@... | +1 206 517 4754 | GMT - 8
|skype - choconancy | Twitter NancyWhite
http://www.fullcirc.com/


[Non-text portions of this message have been removed]

Greetings fellow online facilitators

Somehow I usually forget to mention that August 12th is the birthday of
this group, formed in 1999. Yup, 10 years old.

This year I need to pay attention. Ten years seems like an important
milestone, even though our community is quieter than in past years. Much
of our activity is now flung across diverse online media in blogs,
tweets and social networks. But I'm feeling a wind blowing, a wind that
has carried more interest in, and value of online facilitation, but also
a wind that says change is coming...

In past years, when asked for ideas of how to celebrate our anniversary,
we've had a few ideas here and there, but little traction. This year I'm
going to be bold and more definitive. I'm proposing two actions:

First: share your stories
   I'm looking for your stories of online facilitation. You can post them
here, blog them and leave a link. Tag them onfac10 if you are using a
web medium that allows tags. If you tweet them out #onfac10 I'll try and
compile them all in a free, sharable e-book, so it would be great if you
put a creative commons license on material NOT sent via this group.

What kind of stories?


     * When you first "got" what it meant to facilitate online
     * When you or something someone else did to facilitate online made a
difference - how and wy
     * How you learned your  most useful online facilitation practices
     * or any online facilitation story you like.

Lets try and get them up by August 12th and see what happens.   Spread
the word.

Second: clean house
Here is the radical thing. I've talked about closing the group, but that
has never felt right. So I'm going to house clean.

After 10 years there are old inactive emails, etc.  After September 1st
I'm going to begin to purge all the bouncing emails and all the people
who are on "read only on the web."  I don't know about you, but I rarely
look at my group subs that are "read only on the web" simply because
there is too much. Thus,  I suspect much of our membership is not even
engaged a tiny bit.

I'm sending this notice out as a special notice so ALL subscribers will
get it - even those who choose to read the messages just on the web or
via RSS. If you want me to keep you on, send me a direct email and I'll
not delete you (make sure you give me the email you use for your Yahoo
subs so I can find you).  Some of you may choose to resubscribe. I 'll
send out an "all clear notice" when I'm done purging so you can do that.

I realize this is risky for those who have moved to reading the group
via RSS, but I can't discern this from the membership list.

I presume I'll make some mistakes. Some of you might get angry and I
apologize in advance. If someone has a brilliant idea about how to do
this in a better way, I'm open to suggestions. I just read about yahoo
updates -- maybe that is something.

But that wind -- its blowing!

Thanks

Nancy


[Non-text portions of this message have been removed]

Wow. I was a member from the very first day. Does this mean I'm getting
old? nooooooooooooo. I'll be 29 next year. ;-)

Congrats Nancy.

B

Wow, congrats!  I hardly post these days, but I'm still around ... probably
have been a member for most of those  10 yrs.... still enjoy reading the
group, just not as closely as the old days... you're right about having too
much to follow now!

take care

--
Anne M. Papina
Author, Images of America: Nicasio
http://www.arcadiapublishing.com/book/0738558028
http://www.linkedin.com/in/papina

On Fri, Aug 7, 2009 at 8:48 AM, Nancy White <nancyw@...> wrote:

>   Greetings fellow online facilitators
>
>
> Somehow I usually forget to mention that August 12th is the birthday of
> this group, formed in 1999. Yup, 10 years old.
>


[Non-text portions of this message have been removed]