Bob and Joseph:



I hope this clarifies.

Allan



Here is that PocketMail Customer Service message which Bob
mentioned:

-------------------------------------------------------------------
Date: Tue, 26 Jun 2007 16:59:22 -0700 (PDT) [06/26/07 04:59:22 PM PDT]
From: Customer Service <custserv@...>
To: <allanc@...>
Subject: PocketMail Customer Service Relocation

Pocketmail Customer Service is relocating to a larger premises
between June 29th and July 10, 2007.

Please note that during this time, there will be short periods of
minor disruptions to Customer Service which could result in delays
with your call being answered.

If your query (Billing, Account Updates or General Issues) can be
resolved via email, please send an email to custserv@...
with your issue clearly listed in the subject field.

Please be aware that your PocketMail service will not be
interrupted during the relocation, only Customer Service will be
affected.

We apologise for any inconvenience this may cause and thank you for
your patience during this time.

Sincerely,

PocketMail Customer Service
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~







--- In pocketmail@yahoogroups.com, Bob Hunter <huntebo@...> wrote:
>
> Hello,
>
> I got an email a bit ago --can't remember how long ago-- that said they
> were moving and that customer service would be down for a while. They
> added that the move would not affect regular pocketmail email but would
> disrupt customer service.
>
> Bob
>
> Joseph86@... wrote:
>
> > To: pocketmail@yahoogroups.com
> > From: Joseph86@...
> > Date: Fri, 13 Jul 2007 08:37:55 -0700
> > Subject: [pocketmail] Hi Guys, hi Pocketmail
> >
> >
> > What gives with Pocketmail customer service? I call there and cannot
> > get customer service on the phone for the last week. Does someone
know
> > what I don't? Are they closing up shop? I call there and at first an
> > answering machine picked up now it just rings with no answer at all.
> > If someone knows whats happening please let me know. ~Joseph Petrick
> >
> > ------------------------------