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This group is dedicated to the discussion of Right Now Technologies CRM. The intent of this group is to be a place where users can share information on business and application practices of RNT CRM. This group is managed and supported solely by users of these products and is NOT a Right Now Technologies managed site.

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Benefits of knowledge base software
Provide instant content that benefits your customers and reduce the load on your customer support team. You also get free user generated content. Content
Posted - Fri Dec 23, 2011 6:16 am
 Michael Moody
michael.moody84
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Custom Scripts
Has anyone created/used custom scripts in the "Define Custom Script" area of a report? I'm trying to find a few different custom script examples, to better
Posted - Mon Oct 9, 2006 11:15 pm
 kcmmnem
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Oracle D2k,Oracle Applications(DBA,Finance,...) @ PCMM Level 5 Comp
Hi, We are a Leading Resource Consultant catering to various MNCs in India and Abroad. We are looking for World's Largest PCMM Level 5 Client Bangalore/
Posted - Fri Feb 10, 2006 11:22 am
 deepa_ci
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Re: How many of you submit enhancement request?
I think their thought is that it would be replaced with SLA's. But I don't think that is a good way to go about it. The last product that I used was Magic
Posted - Thu Dec 22, 2005 12:33 am
 southsideslip
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Re: How many of you submit enhancement request?
I submitted one today but only because I'm in the midst of an implementation and found out that after 5.X they did away with criticality as a field in the
Posted - Tue Dec 20, 2005 12:25 am
 Tom LeClerc W1TJL
w1tjl
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