scrumdevelopment : Message: Bob Schatz in Mechelen: The Sprint Review is for the End-User.

Hi,

I had the pleasure to run a class together with Bob Schatz in Mechelen this week. We had a full house, a lot of fun and a lot of very good questions. One answer of Bob I will always remember:

The Sprint Review is for the End-User. Not for the Product Owner not for the Management. You need to have him there.

I strongly support this statement because I believe we need to talk in Scrum about 6 roles:

The User, the Customer, the Manager, Product Owner, Team and ScrumMaster.

We are this week in Oslo. Bob will be in Europe soon - check our website: www.sprint-it.de

Cheers

Boris

Scrum - Produkte zuverl�ssig und schnell entwickeln
http://www.hanser.de/buch.asp?isbn=978-3-446-41495-2&area=Computer

Bob Schatz in Mechelen

I published an album to my .Mac Web Gallery that I'd like to share with you. To check it out, click View Album.

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Hi, I had the pleasure to run a class together with Bob Schatz in Mechelen this week. We had a full house, a lot of fun and a lot of very good questions. One...

Boris Gloger
borisgloger

Mar 2, 2008
11:21 pm

What is the number one rule of business? 1. The customer is always right? Right? If the customer is always right, then we need to find a way to make them...

Mark Saffell
masaffell

Mar 2, 2008
11:40 pm

In that case Mark, I have some customers for you :-> They believe that rich, complex web applications are trivial, that you should just be able to intuit what...

Peter Bell
freshstartsw

Mar 3, 2008
1:46 am

Ok, send them over. In this care or your customer. I would build them a 1500.00 website. If they don't like it we'll work with them to build what they want. Do...

Mark Saffell
masaffell

Mar 3, 2008
12:54 pm

Just to clarify, you¹ll build them a $1500 website and will then work with them to build what they want all within the originally agreed $1500 and two...

Peter Bell
freshstartsw

Mar 3, 2008
2:17 pm

Great you did it! I work for beer, call me anythime. -Mark A Saffell Peter Bell <pbell@...> wrote: Just to clarify, you�ll build them a...

Mark Saffell
masaffell

Mar 3, 2008
7:39 pm

And you would seriously replicate Ebay for $1500??? Man. I though I was pretty good at delivering business value quickly, but THAT is impressive :-> ... Re:...

Peter Bell
freshstartsw

Mar 3, 2008
2:19 pm

Your are not listening, shut - up and listen to your customer! If the customer cannot afford what they want asist them with what they need. Hmm? Who said that?...

Mark Saffell
masaffell

Mar 3, 2008
7:35 pm

To flog a dead horse, I AM listening. They want something like Ebay for $1500. They want me to build a full Ebay clone this weekend and then tweak it until...

Peter Bell
freshstartsw

Mar 3, 2008
10:49 pm

Many of our customer want to believe in magic: if I want it, it can be. To support this belief, we have to cut quality to increase velocity. This is the death...

Ken Schwaber
kschwaber

Mar 3, 2008
10:58 pm

Ding, Ding, Ding, Your good! -Mark A Saffell Ken Schwaber <ken.schwaber@...> wrote: Many of our customer want to believe in magic: if I want it, it can...

Mark Saffell
masaffell

Mar 3, 2008
11:48 pm

Hi Ken, Exactly what I do. And if that doesn¹t work I just walk away. Just wanted to make it clear that on many levels doing what the customer says that they ...

Peter Bell
freshstartsw

Mar 4, 2008
12:48 am

Oh, I agree entirely that the customer is always right. I have always told my customers "Ask for anything, the skies the limit. If we can put a man on the...

Roy Morien
roymorien@...

Mar 6, 2008
1:44 pm

Well Boris, it sounds good, but of course (like everything in Scrum) it is context dependent. If you are building some bespoke software for a small company,...

Tobias Mayer
tobias.mayer

Mar 3, 2008
1:19 am

... Is not - and this is the confusion we had and have. You already mentioned the distinction: - Customer - End-User so it is obviously there is a need to make...

Boris Gloger
borisgloger

Mar 3, 2008
9:09 am

Sorry Boris, I don't understand this response. Please clarify. Thanks. ... does ... sign...

Tobias Mayer
tobias.mayer

Mar 3, 2008
11:05 am

I'l put all my thoughts into one paper. I may or may not get it completed today, however when im done I'll think you'll understand. Lets prentend I'm the...

Mark Saffell
masaffell

Mar 3, 2008
12:47 pm

The Sprint review is one of the three inspect/adapt points in Scrum. At it, the product owner (and stake holders he/she invites), developers on the team and...

Ken Schwaber
kschwaber

Mar 3, 2008
2:02 pm

Hi Ken, "The Sprint review is one of the three inspect/adapt points in Scrum." Indeed it is and it is good not to forget that. Depending on the product being...

Tobias Mayer
tobias.mayer

Mar 3, 2008
11:05 pm

I developed a system for a client, and was very pleased to be told "This is great. It is the first time that we have had a system that works just as we want it...

Roy Morien
roymorien@...

Mar 5, 2008
11:27 pm

... Why stop at six? My Scrum goes to eleven.... --mj (K.I.S.S.)...

Michael James
michaeljames...

Mar 3, 2008
1:32 am

... feel free :) but -- read Kens Book again. He talked about these six roles in his first book. We simply forgot. Did not understand or did not wanted to hear...

Boris Gloger
borisgloger

Mar 3, 2008
8:14 am

... Did Ken forget also? http://groups.yahoo.com/group/scrumdevelopment/message/21324 ... --mj...

Michael James
michaeljames...

Mar 3, 2008
10:47 am

I realized my message sounded sarcastic so I'll state my concern better. I do respect the work you're doing, Boris. Users, customers, etc. all exist in the...

Michael James
michaeljames...

Mar 3, 2008
11:22 am

Hi Michael, I concur with what you said below, I think (ie, unless I misunderstood it). Let me give some examples.... In my experience, it is often useful to...

Joseph Little
jhlittle1

Mar 3, 2008
5:00 pm

Boris, I am a bit perturbed by this "back to the textbook" approach here. Ken also wrote about 30 day sprints, tracking task hours, using Excel for burndowns...

Tobias Mayer
tobias.mayer

Mar 3, 2008
11:27 am

Hi Tobias, ... This was only to the fact that I did some research and wanted to show you that there was a glimp in the beginning of Scrum that I at least...

Boris Gloger
borisgloger

Mar 3, 2008
8:19 pm

Hi Boris, your arguments are really great and I totally see your point, but... ... do you think that scrum should be blown up to a framework to change...

Andreas Leidig
leiderleider

Mar 3, 2008
10:33 pm

Boris, I know that the other roles aren’t part of the Scrum team. The beauty of Scrum is explicit responsibility. If the end user or customer aren’t ...

Ken Schwaber
kschwaber

Mar 3, 2008
10:50 pm

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