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unusual problem   Message List  
Reply | Forward Message #12060 of 12583 |
Re: unusual problem

FYI, I pushed "reset to defaults" in the Preferences menu, solved the problem.
Thanks Greg.

Luis

--- In skytools@yahoogroups.com, Greg Crinklaw <crinklaw@...> wrote:
>
> Hi Luis,
>
> I'm not sure what's going. You should contact me via my support page:
>
> http://www.skyhound.com/support.html
>
> Re-installing only replaces the program files, and even then only if
> they are damaged or missing. Imagine what would happen if every time
> someone installed the program they lost their logs...
>
> Things to try:
>
> 1. Check the magnitude limit and field of view (displayed in the lower
> right of the atlas window). This doesn't usually happen with the atlas
> but it theoretically possible to create a chart with a large field of
> view and a very faint magnitude limit, potentially trying to draw
> hundreds of millions of stars on the screen.
>
> 2. Try changing your coordinate system and map projection settings
> (these are selected at the top). The defaults are "Equatorial J2000"
> and "Auto."
>
> Clear skies,
> Greg
>
> Luis Martinez wrote:
> > Hi Gregg and all,
> >
> > I've had ST3 instaled on VISTA for a few months w/o problem. Tonight I went
to the Interactive Atlas and all it shows is the ATLAs screen, but the loading
icon (blue circle) rotates indefinitely, no map is shown. regardless of my
selection, stars, comets, etc., same screen with the loading icon.
> >
> > I figured a re-install would solve it , no luck.
> > Unusual thing; after I ininstall and reinstall, my previsous created
observing lists are there. Strange, since it should be a new install.
> > Any suggestions?
> >
> > Luis
>
> --
> Greg Crinklaw
> Astronomical Software Developer
> Cloudcroft, New Mexico
> skyhound.com
>





Sun Jul 12, 2009 8:44 pm

kd7gmk
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Message #12060 of 12583 |
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Hi Gregg and all, I've had ST3 instaled on VISTA for a few months w/o problem. Tonight I went to the Interactive Atlas and all it shows is the ATLAs screen,...
Luis Martinez
kd7gmk
Offline Send Email
Jul 9, 2009
6:22 am

Hi Luis, I'm not sure what's going. You should contact me via my support page: http://www.skyhound.com/support.html Re-installing only replaces the program...
Greg Crinklaw
theskyhound
Offline Send Email
Jul 12, 2009
4:08 pm

FYI, I pushed "reset to defaults" in the Preferences menu, solved the problem. Thanks Greg. Luis...
Luis Martinez
kd7gmk
Offline Send Email
Jul 12, 2009
8:44 pm
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