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VUI Designers (long-term engagements)
Position ID: AXG-1237
Location: Virtual / Remote OK
Immediate openings for several long-term contract VUI designers. Length of engagement would be approximately 6 months, with a possibility to transition into full-time employment (if desired).
Hourly rate to be negotiated. Can work as an independent contractor (1099) or employee (W-2), at your option.
JOB DESCRIPTION:
Career opportunities for experienced voice user interface designers to make significant contributions to the design and development of speech-enabled interactive voice response systems (IVR's).
Will consult with clients on functional and branding requirements, VUI and ASR concepts, application tuning and problem analysis from initial design requirements definition through final acceptance test and client services needs planning.
Must be entirely versant in speech recognition industry best practices, with a history of successful voice-enabled IVR implementations, preferably for contact center environments.
Desired experience also includes:
- Understand and apply industry standards in dialog, prompt and persona design
- Use analysis, tuning, and transcription tools
- Complex call flow logic with intricate decision trees, requiring thorough handling of edge cases
- Writing prompts and User Interface specification documents
- Develop vocabularies and grammars
- Coach voice talents
- Conduct both formal and informal usability tests and perform heuristic evaluations
- Wizard of Oz and customer acceptance testing
- Handling out-of-vocabulary utterances, etc.
- Creating multiple-step dialogs for flexible recognition self-service interactions
Light travel requirements (15-20%)
Contact:
Pacific Search Consultants
arnold@...
office: 949. 366. 9000 extension 2#
www.SpeechTekJobs.com
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