VUI Design Consultant  (contract position - initial 3 month project)

Location:  Flexible - Will work remotely

Travel:  20 - 30% as needed (domestic travel)

Position ID:  AXG-1238

Job Description:
Contract opportunity to design and consult on user interfaces for conversational speech applications. Candidate's educational background should include Cognitive Psychology, Human Factors, or Linguistics as well as:

• BS or equivalent experience in user interface and software design
• 5+ years industry experience in IVR Voice User Interface design
• Experience in writing VUI design specifications
• Experience in developing call flows
• Experience in designing both call steering and self serve applications
• Knowledge of natural language and directed dialogue design techniques for speech applications
• Knowledge of major vendor offerings, various speech engine capabilities,  and tuning concepts
• Experience in conducting WOZ tests and usability studies
• Experience in speech tuning, call analysis, review of speech tuning data
• Experience working closely with outside clients, partners, and developers
• Customer interaction and relationship building experience
• Excellent written and verbal communications skills.
• Native-level English fluency, Bilingual Spanish skills a plus
• Ability to travel within the U.S. and Canada up to 50%
• Be able to work with a minimum amount of direct supervision
• Strong Microsoft Windows skills, including MS Office and Visio

Please refer to Position ID:  AXG-1238

Contact:
Arnold Garlick
Pacific Search Consultants
arnold@...
949. 366. 9000 extension 2#