VUI Design Consultant (contract position - initial 3 month project)
Location: Flexible - Will work remotely
Travel: 20 - 30% as needed (domestic travel)
Position ID: AXG-1238
Job Description:
Contract opportunity to design and consult on user interfaces for conversational speech applications. Candidate's educational background should include Cognitive Psychology, Human Factors, or Linguistics as well as:
- BS or equivalent experience in user interface and software design
- 5+ years industry experience in IVR Voice User Interface design
- Experience in writing VUI design specifications
- Experience in developing call flows
- Experience in designing both call steering and self serve applications
- Knowledge of natural language and directed dialogue design techniques for speech applications
- Knowledge of major vendor offerings, various speech engine capabilities, and tuning concepts
- Experience in conducting WOZ tests and usability studies
- Experience in speech tuning, call analysis, review of speech tuning data
- Experience working closely with outside clients, partners, and developers
- Customer interaction and relationship building experience
- Excellent written and verbal communications skills.
- Native-level English fluency, Bilingual Spanish skills a plus
- Ability to travel within the
U.S. and up to 50%Canada - Be able to work with a minimum amount of direct supervision
- Strong Microsoft Windows skills, including MS Office and Visio
Contact:
Pacific Search Consultants
arnold@...
949. 366. 9000 extension 2#