Senior Sales/ Solutions Engineers - Western US (three open positions)

 

Locations:  Flexible throughout Western United States

 

Position ID:  AXG-1255

 

SUMMARY

Responsible for managing the sales of the company's products and services to the channel partner segment. Develop sales plans and report sales performance to executive management.

 

KEY SKILLS:

Sales Engineering

Technical Sales Support

Voice and Call Processing

IP Contact Center Architecture

Consulting Services Sales

Self-Service Applications

ACD / Automated Call Distribution

IVR / Interactive Voice Response Systems

CTI Architecture

Consultative Sales

ASR / Automatic Speech Recognition

TTS / Text-to-Speech

Customer Presentation Skills

 

PRINCIPLE DUTIES AND RESPONSIBILITIES

·         Responsible for selling the company's products and/or services through channel markets.

·         Develops new Channel partnerships and/or expands existing channel partnerships

·         Responds to customer inquiries and problems as necessary.

·         Identifies and properly handles complex issues requiring a high level of expertise in making decisions.

·         Works with executive management to develop and implement channel sales strategies and forecasts.

·         Makes client visits with Channel partners to assist in closing business; monitoring the Channel partner's

·         development and ensuring that customer satisfaction remains at the highest level.

·         Holds internal meetings at sufficient frequency to allow analysis of the sales activities and check the productivity and effectiveness of each Channel partner managed.

·         Strategically plans and manages the deployment of resources to maximize sales while being responsible for budgeting and expenses.

·         Ensures that all company forms and documents that are required for a sale are completed.

·         Assists in the collection of accounts payable on systems or services sold, including freight and tax.

·         Establishes and maintains relationships across all functional areas to encourage partnership and teamwork.

·         Maintains knowledge of all company products and services including product features, functionality, and product direction of emerging industry standards.

·         Maintains knowledge of competitive strengths and weaknesses.

·         Consistently attains assigned sales quotas.

 

KNOWLEDGE, SKILL AND ABILITY REQUIRED:

·         Bachelor's degree in related field or the equivalent experience and a minimum of fifteen years of sales experience, preferably in the data/telecommunications industry, specifically related to products such as voice messaging, voice mail, and email.

·         Previous experience successfully building and managing sales teams and channel partnerships.

·         Technical proficiency in computing, telephony, and systems integration disciplines.

·         Has established contacts within the telecommunications industry and good overall understanding of the telecommunications industry and products.

·         Demonstrates creativity and innovation in selling and presentation preparation.

·         Proven track record in consistently meeting/exceeding sales goals.

·         Can work with Microsoft Office and other desktop applications.

·         Excellent communication, organizational and negotiation skills required.

·         Ability to interact effectively with all levels of an organization, specifically the Sales, Engineering and Marketing departments.

·         Excellent interpersonal skills to create, maintain and continue profitable relationships with existing and potential partners.

·         Ability to present oneself in a professional manner at all times.

 

Familiarity with products from CosmoCom and Interactive Intelligence would be a big plus.

 

20%-50% travel is required

 

Work from home office in Western US sales territories

 

Please refer to Position ID:  AXG-1255

 

Contact:
Ron Beyner
Pacific Search Consultants
ron@...
951.677.5515

 

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