Senior Account Executive – Contact Center Solutions

Location:  Flexible. Will work from home office.

Position ID:  AXG-1269

A great career opportunity for a Senior Account Executive to join a fast growing system integrator that offers strategic Contact Center solutions to the enterprise and government markets.  We are looking for a dynamic team member to join the Contact Center Division as an Account Executive to lead a strategic effort to add value to the contact center market by selling feature-rich applications and complete system integration. 

Will contribute expertise in contact center technologies and their integration into mission critical applications.  The Contact Center Division provides expert services for the following solutions:

• Self Service
• Intelligent Call Routing
• Agent Desktop
• Outbound
• Virtual Hold
• Business Intelligence
• Infrastructure

Core Responsibilities

• Prepare and execute a well defined sales and partner strategy for selling PTP solutions in your defined territory.
• Manage and build your named customer base to ensure exceptional customer service and to drive new business.
• Manage and build your defined partner base by building strategic relationships and driving new business.
• Manage sales and partner pipelines to meet your bookings and revenue objectives.
• Communicate your sales activity, sales results, and forecast to your manager.
• Coordinate sales activities with resources as necessary with internal teams, such as, marketing, sales engineering, and professional services.
• Correspond with project teams for your accounts to ensure exceptional customer service and consistent communication.
• Provide feedback or input on potential opportunities for Company growth and strategy as a whole.

Qualifications

• A minimum of 5 years of sales experience in the Contact Center industry, preferably customer care environment, successfully positioning & selling strategic solutions to large customers directly or combined with partners.
• Proven success in managing your forecast and achieving or exceeding quota. 
• Proven success in business development; managing and building partner relationships.
• A team player with creativity who is willing to think "outside the box" for customer solutions.
• A self-starter that is well organized an able to work with minimal direct supervision
• Impeccable negotiation and closing skills.
• University degree.

Please refer to Position ID:  AXG-1269

Contact:
Ron Beyner
Pacific Search Consultants
ron@...
951.677.5515