Principal Speech Scientist 
 
Location:  Flexible   

Position ID:  AXG-1225
 
SUMMARY
 
The candidate will be responsible for grammar tuning (from a grammar and VUI perspective) and problem analysis, including issue identification and report preparation. Will also be responsible for designing, developing and implementing several key speech recognition grammars.
 
PRINCIPAL DUTIES AND RESPONSIBILITIES  

• Design, develop, implement and tune Grammar XML (GRXML), JSP and Java grammars, including developing Statistical Language Module (SLM) grammars for major commercial speech recognition engines.
   
• Responsible for meeting customer and business goals as an individual contributor and a member of a cross-functional project team. Tasks require interaction with internal and customer staff.
   
• Development for sophisticated vertical, horizontal and custom application grammars.
   
• Application tuning and problem analysis duties such as coordinating transcription and data collection along with performing the tuning analysis and report preparation.
   
• Conduct studies of speech recognition applications, including confidence rejection threshold testing, alternate phonetic pronunciation, language model weighting variance testing, speech engine parameter setting, and speech grammar optimization.
   
• As a Subject Matter Expert in speech applications, the Principal Speech Scientist uses state-of-the-art approaches to address the most critical issues impacting the company's success in designing and selling future concepts, products, and technologies.
   
• Serve as consultant to management and external spokesperson for the organization.
   
• Exercise wide latitude in determining objectives and approaches to critical assignments.

• Requires a minimum of 15 years related experience and a Bachelor's degree in Cognitive Science, Human Factors, Industrial Psychology, Computer Science, Linguistics or a related field (or equivalent experience).
   
• Must have a strong customer focus, with excellent verbal and written communication skills.
   
• Knowledge of VoiceXML and Visio.
   
• Mastery of writing grammars in GRXML and ECMA script and the development and tuning of Statistical Language Module grammars.
   
• Knowledge of the latest developments (product successes and failures) in the IVR, call center automation, and speech technology markets.
   
• Skill sets should include:
  
  
  • XML data processing
  • Knowledge of XSLT and proficiency with Perl
  • Expertise developing web services in JSP and or ASP.NET
  • Knowledge of Java and/or C# and object oriented design concepts
  • Mastery of report writing
  • Proven ability to work effectively with programmers and quality assurance teams

·      Knowledge of the strengths/weaknesses and selling points of the major commercial speech recognition engines.

·      Experience with computational linguistics is a plus.

·      Present oneself in a professional manner at all times.

  
 
Please refer to Position ID:  AXG-1225     

Click Here to Apply Online 
 
Or Contact:
Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
www.SpeechTekJobs.com 
 

Click Here To Search All Openings

Senior Product Support Engineer - Call Center Automation

 
Location: Silicon Valley      Position ID:  AXG-1222
 
A career opportunity to leverage your voice network diagnostic tools and customer support relationship management. This position is highly visible requiring superior technical and domain expertise in call center products and telecommunications industries. Prior Technical Support experience in a hosted application service environment is a plus.
 
Experience/Skills 

• Strong understanding of call center technologies
• Strong troubleshooting skills
• Proven ability to manage multiple vendors
• Proven ability to own problems from beginning to end
• Excellent communication skills both written and oral
• Technical skills should include Linux remote access/troubleshooting tools voice and data networking diagnostic and troubleshooting capabilities
• Ability to collaborate well across the organization and with external vendors
• Prior Technical Support experience in a hosted application service environment is a plus.

Please refer to Position ID:  AXG-1222

Contact:

Ron Beyner

Pacific Search Consultants

ron@...

office:  949. 366. 9000 extension 4#
also:  951.677.5515

www.SpeechTekJobs.com

• Effective participation in all technical aspects of the company's software engineering effort to develop effective software solutions in a timely and efficient manner
• Involvement in all aspects of the software engineering process, from architecture and requirements definition, through design, estimating, coding, testing, and maintenance of software for portable voice recognition computers.
• Defining architecture requirements, establishing standards for design and development and continuously improving engineering methods and practices
• Implement solutions utilizing all of the technologies specified in the skill section
• Communicating development issues to management for both design and scheduling purposes, participating effectively in the design process and software development lifecycle in a team environment
• Handling several concurrent tasks and meeting scheduled milestones for each
• Occasional travel required (~5%)

• Java
• Spring
• Hibernate
• WebWork/Struts 2.0
• AJAX
• Javascript
• SQL / Database schema design (SQLServer/Oracle)
• Object Oriented Design
• Strong engineering competence, including the ability to learn new technical concepts quickly
• Strong analytical and problem solving skills
• Ability to establish rapport and communicate with people at all levels of an organization
• Strong verbal and communication skills
• Ability to execute tasks with minimal supervision
• Ability to adapt and willingness to learn new technology or techniques
• Strong organizational skills - Ability to organize, analyze and execute several concurrent tasks and activities

Education:  BS or MS in Electrical Engineering, Computer Science or equivalent experience
 
Experience:  5-10 years of development or related experience 

Please refer to Position ID:  AXG-1218 

Click Here to Inquire Online 

Click Here To Search All Openings

Or Contact:

Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com 

• Researches and develops a solid understanding of the proposed requirements, both from product management (Product Requirement Documents) and engineering specifications for the product features being implemented.
• Acts as SQA leader in identifying high risk test areas during design and development.
• Works cross-functionally to mitigate risk.
• Evaluates, recommends, and implements automated test tools and strategies.
• Designs and reviews test plan and test cases. Responsible for test configuration.
• Executes functional, application, regression and performance tests.
• Completes projects and tasks in a timely fashion.
• Generates issue reports when test specification is not achieved and participates in the entire issue life-cycle process.

• BS or MS degree in a technical discipline. Extensive experience will be considered in lieu of a formal degree.
• Additional classroom or professional development considered a plus.

• 5 - 7 years of professional experience that includes a strong background in software testing and/or development.
• Must have a demonstrated track record of achievement.  

• Developing quality plans, software test plans and procedures from requirements documentation.
• Performance and/or functional test tools and scripting languages.
• Development and/or test tools (static or dynamic) preferred.
• Implementing software engineering methodologies or process improvement initiatives.
• Test script design and development (Selenium and Perl)
• Testing in different Software Development Lifecycles (Agile, Iterative, Waterfall)

Technical expertise in one or more of the following areas:

• Database driven client-server systems and database design (including SQL).
• Web Servers (Apache, IIS)
• ERP (SAP)
• Application Servers (Apache Tomcat, WebSphere)
• OS (Linux, Windows, HP-UX)
• Relational DB (Oracle, SQL Server)

• Strong engineering competence, including the ability to learn new technical concepts quickly
• Strong analytical and problem solving skills
• Ability to establish rapport and communicate with people at all levels of an organization
• Strong verbal and visual presentation skills
• Ability to execute tasks with minimal supervision
• Ability to adapt and willingness to learn new technology or techniques
• Strong organizational skills - Ability to organize, analyze and execute several concurrent tasks and activities

• Analytical thinking
• Results oriented
• Concern for quality
• Continuous improvement
• Initiative
• Technical expertise
• Teamwork
• Attention to communication
• Integrity and Truth
• Self-development
• Decisiveness / Decision quality

Lead Software Quality Assurance Engineer

Location: Western PA

Company is seeking a software quality assurance engineer who has a passion for their work, meets new challenges head-on, enjoys learning new technology, and who thrives in a fast-paced, team oriented environment with high achievers. Will be responsible for performing the functional and system level software test verification function embedded mobile application product. Will manage and perform moderate to complex testing tasks that require planning, scheduling, and execution to assure products meet design. Will be responsible for leading and directing the work activities of others, and must demonstrate increased technical competence and personal productivity including the ability to handle multiple tasks simultaneously.

Position Responsibilities:

• Researches and develops a solid understanding of the proposed requirements, both from product management (Product Requirement Documents) and engineering specifications for the product features being implemented.
• From SQA perspective, acts as leader in identifying high risk test areas during design and development. Works cross-functionally to mitigate risk.
• Evaluates, recommends, and implements automated test tools and strategies.
• Designs and reviews test plan and test cases to be employed. Responsible for test configuration.
• Executes functional, application, regression and performance tests.
• Completes projects and tasks in a timely fashion.
• Generates issue reports when test specification is not achieved and participates in the entire issue life-cycle process.
• Occasional Travel (<5%).

Education:

BS or MS degree in a technical discipline. Extensive experience will be considered in lieu of a formal degree. Additional classroom or professional development considered a plus.

Experience:

• At least 7 years professional experience that includes a strong background in software testing and/or development. Must have a demonstrated track record of achievement.
• Expertise in one or more of the following technical areas (the more, the better):
• Embedded mobile product testing
• Wireless testing
• Performance/functional test tools

Skills:

• Strong engineering competence, including the ability to learn new technical concepts quickly
• Strong analytical and problem solving skills
• Ability to establish rapport and communicate with people at all levels of an organization
• Strong verbal and visual presentation skills
• Ability to execute tasks with minimal supervision
• Ability to adapt and willingness to learn new technology or techniques
• Strong organizational skills

Contact:

Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com

Senior Software Quality Assurance Engineer
 
Location: Western Pennsylvania
 
Position ID: AXG-1212
 
 
Description:
 
The Senior SQA Engineer performs the functional and system level test verification of company's customized integrated voice solution. Responsible for the development and execution of detailed tests based on customization requirements. It may also be necessary to define and/or develop test software and scripts to perform these tests. Candidate must be results oriented, quality conscious and have a commitment to an on-time delivery.
 
Responsibilities:  

• Review and prepare test documentation and work effort estimates.
• Develop test plans and review with other project members.
• Perform functional, integration, and system level testing  including test setup, execution, and problem reporting and documentation.
• Create release media for distribution.
• Assure compliance with a development methodology, including requirements, test plans, and quality criteria.
• Learn new testing applications and tools
• Maintain defect tracking and test plan systems.
• Coordinate SQA test lab activities
• Reproduce field problems

Requirements:  

• BS in Computer Science or other technical discipline, or the equivalent in work experience.
• 2 to 5 years experience that includes a background in software testing, development and/or hands-on experience installing and troubleshooting complex, custom solutions.
• Experience with QA methodologies (requirements analysis, test planning, functional testing, usability testing, performance testing, etc.).
• Working knowledge and Experience with two or more of the following:  Microsoft  SQL Server, Microsoft Office, Windows OS, Java, VMWare, TCP/IP networking, and wired/wireless I/O devices. Perl and/or Visual Basic are desirable.
• Proven people and teawork skills
• Ability to work independently.
• Experience with software development projects and successful product deliveries.

Contact:

Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com

Click Here to Apply Online 

Click Here to Search All Jobs 

• Develop an on-going set of key strategic planning deliverables across the product lifecycle such as market analyses, competitive analyses, customer analyses, competitive responses, positioning, messaging, strategic proposals, business cases, product marketing plans, end-of-life plans etc.
• Proactively engage customers through Sales to identify market trends and priorities, to communicate the company vision, value proposition and solution set, and to resolve high profile customer issues.
• Proactively engage industry analysts and media through Marketing to communicate the Company vision, value propositions and solution set.
• Develop and promote strategic planning best practices, templates, etc. to appropriate coworkers and teams.

• Develop, propose, and champion a globally applicable, multi-year product portfolio plan to profitably grow the business and meet target P&L metrics, and strategic objectives. 
• Identify innovative and differentiated portfolio growth opportunities (e.g. new product lines, extensions, strategic partnerships, etc.) that align with existing promotion and distribution capabilities.
• Identify, evaluate, propose and execute strategic product alliance/technology partnership opportunities in accordance with the strategic direction. 
• Evaluate the product, portfolio, business model possibilities and technical fit for each prospect. 
• Ensure potential product alliances enhance or are compatible with Company channels and go to market strategies.
• Develop strategic proposals and business cases and present findings to senior management and the appropriate Planning Forums (PPF, CPF, SPF).
• Work with Marketing and Product Management to prioritize, justify, integrate and drive product opportunities, strategies, roadmaps and tactics. 
• Work with Business Development to initiate discussions with approved prospective alliance partners and team with other function owners as appropriate. Assist with the creation and negotiate a "terms sheet" with product alliance prospects and drive to a final legal agreement.
• Act as the strategy focal point to all existing and prospective companies collaborating with the Company to jointly develop standard products.    
• Assist with managing the life cycle of all existing product alliances.

• Act as the focal point for consolidating and prioritizing global positioning and messaging for the portfolio and collective products per target audience, and act as the liaison between Product Management and Marketing to deliver the product portfolio positioning and messaging to the worldwide supply chain market. 
• Team across Marketing to ensure that all sales organizations on a worldwide basis, including all channels, can effectively communicate the product portfolio positioning and messages.
• Consolidate and analyze competitive intelligence and develop positioning and messages against voice and non-voice competitors. 
• Team across Marketing to deliver the competitive messages and positioning through all sales organizations, including partners, on a worldwide basis. 
• Ensure all sales organizations on a worldwide basis have access to the latest competitive intelligence and positioning.

• BS in an Engineering discipline; BSEE or BSCE preferred.
• 7 or more years of product line management or strategic planning experience managing >30% Compound Annual Growth Rate for multiple software or embedded firmware/hardware systems products targeting enterprise customers.
• Experience in the mid-size ($100m – $700M) market space.
• Willing to travel, domestic and international, up to 30%.
• Proven Writing Skills: business plans, proposals, value propositions, marketing collateral RFPs, etc.
• Proven verbal skills: succinct and to the point in various formats, including one-on-one, small group and public speaking events for a variety of deliverables (e.g. product presentations, proposals, strategies, etc.).
• 5 years Field/Customer experience as appropriate for targeted products and market.
• Demonstrated technical understanding of enterprise software, mobile computers and network management systems (e.g. architectures, applications, hardware, etc.) for both current and emerging technologies.
• Knowledge of enterprise mobile computing device competitors
• Knowledge of enterprise customer needs uses, etc. regarding voice-enabled workflow devices & software.
• Proven track record of strategic product planning, including product conceptualization, strategic proposals and business cases, for high tech enterprise solutions that returned the forecasted value, including financial objectives.
• Proven track record of market segmentation, customer analysis, competitive analysis, positioning
• Proven track record of increasing product revenues and unit sales >30% per year while maintaining or increasing product margins
• Demonstrated project management skills

• MBA with a technical undergraduate degree
• Product management, strategic product planning, product line management and marketing experience
• Other broad or unconventional experiences, such as working in an overseas assignment
• Familiarity with the voice recognition, auto ID and/or PC Peripheral Industry
• Familiarity with RFID technology desirable

• Serve as the product line authority and focal point, setting product line goals, managing activities and developing processes to meet targets associated with P&L metrics, schedules, functional requirements, manufacturing metrics and repair metrics.
• Support and/or lead cross-functional teams through all product lifecycle stages, plans and processes.
• Forecast, monitor and manage targeted product sales (dollars and units), product margins and standard pricing and discount levels as part of on-going operations management and annual budgeting processes.
• Monitor, document and analyze target customers and associated competition.
• Ensure that product inquiries regarding problems and/or issues are proactively identified, investigated, prioritized, corrected, and communicated to appropriate internal and external customers in a timely manner. Facilitate internal and external customer commitments and contractual obligations re: product enhancements, delivery dates and the like with the VP of Product Management and VP of Engineering.
• Plan, budget, recruit, train and supervise the line's team of Product Managers.
• Operate in accordance with company values and perform other responsibilities as requested.

Product Line Strategy and Development

• Develop, drive and manage multi-year product line strategy, roadmap, life-cycle plan and tactics for designated product markets -- as part of the overall Company product portfolio and P&L plan and as a proactive player in a collaborative, multi-function, team environment that includes Sales, Marketing, Engineering, Manufacturing, Professional Services and Support.
• Perform standard product management activities/deliverables, e.g. conceive of differentiated, innovative products, develop strategic product proposals, create business cases, define a clear product roadmap that integrates with the overall product portfolio, prepare product requirement documents, create product marketing/launch plans, develop list pricing per route to market, gain required management approvals, etc.
• Drive product innovation and growth through extensive collaboration with customers, prospects, Sales, and Marketing worldwide and through sufficient analysis of competitors, partners and potential complements.
• Monitor and recommend optimization to processes and procedures related to software development, testing, quality processes, ECO control, and technical support.
• Analyze and recommend product line rationalization strategy, including upgrade programs and EOL plans.

Marketing and Sales/Channel Support

• Team with Marketing to provide the necessary and appropriate foundational content, training, and support to ensure that the assigned products are effectively and competitively positioned, priced and promoted.
• Partner with Marketing, Sales, Channel Partners, Professional Services and Support organizations to ensure appropriate mindshare, expertise & support exists for each organization to meet product line objectives.
• Define, prepare and manage the delivery of all foundational product support information including but not limited to product sales literature, product support documentation, sales and technical support training materials, product roadmaps, etc. as appropriate for Sales, Partners, Professional Services and Support.
• Proactively manage all responses and commitments to sales requests for product information, competitive information and responses, product demonstrations, and other support requirements.
• Ensure that all product launch and end of life activities are managed, communicated and coordinated effectively with all internal and external customers, on a global basis.

QUALIFICATIONS:

• BS in an Engineering discipline; BSEE preferred.
• 5 or more years experience managing >$20M of multiple software products and platforms to P&L metrics as a Product Line Manager or Product Manager in a high growth (>30%), high-tech, B2B market.
• Willing to travel, domestic and international, up to 30%.
• Demonstrated high degree of initiative, creative problem solving, attention to detail and coolness under fire.
• Proven Writing and Verbal skills. (RFP's Proposals, One on One, C Level presentations)
• 3years experience in the socialization of business cases, strategies, and the like, both internally and externally. Proven experience of persuading both internal and external people on the value of a solution.
• 5 years Field/Customer experience as appropriate for targeted product and market.
• Demonstrated technical understanding of various enterprise applications (especially ERP and SCM), enterprise middleware programs, platforms, operating systems, networking technologies, software development processes, and quality management processes found in F100, F500and F1000 firms.
• Knowledge regarding voice-enabled enterprise application and device competitors.
• Proven track record of team building, leadership and achievement in cross-functional team settings.
• Proven track record of leading and managing products through the entire lifecycle.
• Proven track record of market segmentation, customer analysis, competitive analysis, and positioning experience -- complemented by logical, objective, and defendable claims/arguments.
• Proven track record of strategic planning, including product conceptualization, strategic proposals and business cases. Must show experience of translating customer requirements into innovative, differentiated and valued solutions and product feature/functions. Must demonstrate awareness of the business value and implications of the proposed solutions in the marketplace.
• Proven track record of successfully managing a phased product development program, supporting and working with Engineering to resolve priorities, customer requirements, schedules, budgets and the like.
• ·Proven experience in providing leadership and deliverables to Product Marketing, Marketing and Sales via collateral, training, support and the like in an effective, constructive environment.
• Demonstrated project management skills.

• Sales and/or channel marketing and/or marketing communications experience
• Experience with Design For Six Sigma
• Familiarity with the voice recognition, auto ID and/or PC Peripheral Industry
• Familiarity with RFID technology desirable

• Serve as the product line authority and focal point, setting product line goals, managing activities and developing processes to meet targets associated with P&L metrics, schedules, functional requirements, manufacturing metrics and repair metrics.
• Support and/or lead cross-functional teams through all product lifecycle stages, plans and processes.
• Forecast, monitor and manage targeted product sales (dollars and units), product margins and standard pricing and discount levels as part of on-going operations management and annual budgeting processes.
• Monitor, document and analyze target customers and associated competition.
• Ensure that product inquiries regarding problems and/or issues are proactively identified, investigated, prioritized, corrected, and communicated to appropriate internal and external customers in a timely manner. Facilitate internal and external customer commitments and contractual obligations re: product enhancements, delivery dates and the like with the VP of Product Management and VP of Engineering.
• Plan, budget, recruit, train and supervise the line's team of Product Managers.
• Develop, drive and manage multi-year product line strategy, roadmap, life-cycle plan and tactics for designated product markets -- as part of the overall product portfolio and P&L plan and as a proactive player in a collaborative, multi-function, team environment that includes Sales, Marketing, Engineering, Manufacturing, Professional Services and Support.
• Perform standard product management activities/deliverables, e.g. conceive of differentiated, innovative products, develop strategic product proposals, create business cases, define a clear product roadmap that integrates with the overall product portfolio, prepare product requirement documents, create product marketing/launch plans, develop list pricing per route to market, gain required management approvals, etc.
• Drive product innovation and growth through extensive collaboration with customers, prospects, Sales, and Marketing worldwide and through sufficient analysis of competitors, partners and potential complements.
• Monitor and recommend optimization to processes and procedures related to software development, testing, quality processes, ECO control, and technical support.
• Analyze and recommend product line rationalization strategy, including upgrade programs and EOL plans.

• Team with Marketing to provide the necessary and appropriate foundational content, training, and support to ensure that the assigned products are effectively and competitively positioned, priced and promoted.
• Partner with Marketing, Sales, Channel Partners, Professional Services and Support organizations to ensure appropriate mindshare, expertise & support exists for each organization to meet product line objectives.
• Define, prepare and manage the delivery of all foundational product support information including but not limited to product sales literature, product support documentation, sales and technical support training materials, product roadmaps, etc. as appropriate for Sales, Partners, Professional Services and Support.
• Proactively manage all responses and commitments to sales requests for product information, competitive information and responses, product demonstrations, and other support requirements.
• Ensure that all product launch and end of life activities are managed, communicated and coordinated effectively with all internal and external customers, on a global basis.

• BS in an Engineering discipline; BSEE preferred.
• 5 or more years experience managing >$50M of multiple, high volume, hardware-based products to P&L metrics as a Product Line Manager or Product Manager in a high growth high-tech, B2B market.
• Willing to travel, domestic and international, up to 30%.
• Demonstrated high degree of initiative, creative problem solving, attention to detail, and coolness under fire
• Proven Writing Skills: business plans, proposals, value propositions, marketing collateral, RFPs, etc.
• Proven Verbal Skills: succinct and to the point in various formats, including one-on-one, small group and public speaking events for a variety of deliverables (e.g. product presentations, proposals, strategies, etc.).
• 5 years Field/Customer experience as appropriate for targeted product and market.
• Demonstrated technical understanding of mobile computing devices and accessories (e.g. mechanical designs, architectures, operating systems, and applications), of networking technologies (e.g. RF, TCP/IP, Wi-Fi) and of digital voice (e.g. de/encoding, TTS and speech recognition).
• Knowledge regarding enterprise mobile computing device competitors.
• Knowledge regarding the voice-directed workflow enterprise market re: customer needs, uses, etc.
• Proven track record of leading and managing products through the entire lifecycle.
• Proven track record of market segmentation, customer analysis, competitive analysis, and positioning experience -- complemented by logical, objective, and defendable claims/arguments.
• Proven track record of strategic planning, including product conceptualization, strategic proposals and business cases. Must show experience of translating customer requirements into innovative, differentiated and valued solutions and product feature/functions. Must demonstrate awareness of the business value and implications of the proposed solutions in the marketplace.
• Proven track record of successfully managing a phased product development program, supporting and working with Engineering to resolve priorities, customer requirements, schedules, budgets and the like.
• Proven experience in providing leadership and deliverables to Product Marketing, Marketing and Sales via collateral, training, support and the like in an effective, constructive environment.
• Demonstrated project management skills.
• Sales and/or channel marketing and/or marketing communications experience a PLUS
• Other broad or unconventional experiences, such as working in an overseas assignment a PLUS
• Experience with Design For Six Sigma a PLUS
• Familiarity with the voice recognition, auto ID and/or PC Peripheral Industry
• Familiarity with RFID technology desirable

• Ensure quarterly and annual targets are met for key corporate objectives, including product revenues, unit sales, profit margins and return on investment.
• Proactively engage, prioritize and lead the timely development of key strategic planning and product management deliverables with appropriate departments and personnel. Deliverables include competitive analyses, customer analyses, competitive responses, product roadmap, positioning, product and/or solution collateral content and the like.   Communicate conclusions and recommendations to the appropriate internal and external audiences.
• Manage the day-to-day operations of the product management organization, providing leadership, communication, prioritization, and decision-making activities to optimize intra- and inter-departmental performance. Champion product-centric problems and issues, prioritizing and implementing solutions and/or resolutions as quickly and effectively as possible. 
• Establish streamlined processes, communication structures and positive working relationships with Sales, Marketing, Engineering, Support, Manufacturing, Finance and Executive Management teams so that all are properly supported and working together to achieve product goals.
• Proactively engage customers through Sales to identify market trends and priorities, to communicate the vision, value proposition and solution set, and to resolve high profile customer issues.
• Proactively engage customers, industry analysts and media through Marketing to communicate the product vision, value propositions and solution set.
• Design, recruit and develop a high quality strategic planning and product management organization, offering on-going training and coaching regarding methods and best practices.
• Implement processes and tracking tools to measure and ensure operational quality for the department.
• Operate within expense and capital budgets.

• Lead and coordinate the development of globally applicable, multi-year, corporate- product- and partner-level strategies to profitably grow the business, based, in part, on a competitive assessment and positioning of the current portfolio. Prioritize opportunities and initiatives and resolve conflicts as necessary.
• Lead and manage the implementation of product strategies in accordance with approved budget, time and revenue milestones.
• Lead and facilitate the identification of innovative and differentiated portfolio growth opportunities with new product lines, product extensions, and strategic partnerships.
• Champion the development and implementation of strategic planning processes and deliverables, from idea generation and conceptualization to strategic proposals and business cases.
• Lead the identification, evaluation and execution of strategic product alliance/technology partnership opportunities in accordance with strategic direction.

• Champion the development, execution and communication of product life cycle plans, business cases, product requirement documents, product roadmaps and product launch plans.
• Serve as the company's product authority responsible for submission of all final product mix proposals regarding product definition, pricing and positioning to the senior management team.
• In conjunction with engineering, refine and develop the product development process. Coordinate with engineering and other key functions to ensure that company resources are properly deployed, achieving approved objectives, reporting any deviations/concerns.
• Ensure that approved product development projects are on schedule, within budget, and meet functional and unit cost specifications.

• BSEE or BSCS, along with an MBA (or relevant work experience) required
• 5 or more years leading product line management and strategic planning teams as Vice President or Associate Vice President for multiple software or embedded firmware/hardware systems products targeting enterprise customers
• Willing to travel, domestic and international, up to 30%
• Demonstrated experience of setting and meeting target metrics such as product revenues, unit sales, profit margin and ROI. Proven track record of increasing product revenues and unit sales >30% per year while maintaining or increasing product margins
• Demonstrated management skills, building and mentoring a product management team
• Demonstrated experience leading and motivating Sales, Marketing and Engineering to a common vision, resolving conflicts and creating a constructive work environment
• Demonstrated high degree of initiative, creative problem solving, attention to detail, and coolness under fire
• Proven professional communication skills and experience, from writing business plans, proposals, value propositions, and marketing collateral, to presenting and speaking succinctly to various internal and external audiences.
• 10 years experience in the successful socialization and approval of business cases, proposals, strategies, and the like, to executives, both internally and externally.
• Demonstrated technical understanding of enterprise software, mobile computers and network management systems (e.g. architectures, platforms, applications, hardware, technologies, etc.)
• Knowledge regarding voice-enabled enterprise mobile device competitors
• Familiarity with RFID technology desirable
• Knowledge regarding customer needs, etc. for voice-enabled enterprise devices and software.
• Proven track record of setting goals and objectives and of leading strategic planning, including product conceptualization, strategic proposal and business case efforts for high tech enterprise solutions.
• Must show experience of ensuring customer requirements are translated into innovative, differentiated and valued solutions.
• Must also demonstrate ensuring awareness of the business value and implications of the proposed solutions in the marketplace.
• Proven track record of leading customer and product market segmentation, customer analysis, competitive analysis, positioning experience, and the like -- all complemented by logical, objective, and defendable claims/arguments.
• Proven track record of managing a portfolio through the entire product lifecycle.
• Proven track record of leading or working in close conjunction with product marketing efforts and of working with Marketing, Sales, and Channel Partners in meeting product revenue and unit sales goals.
• Proven track record of identifying, engaging and managing value-add, strategic partner relationships.

Software Engineer, Electrical Engineering - Wireless Mobile Products
 
Location: Western Pennsylvania
 
Position ID:  AXG-1211
 
POSITION SUMMARY:

Opportunity to play a key role in a group responsible for the complete life cycle development and support of an advanced product line of wearable computer products and accessories.  These products are mission-critical, so the person in this position requires a well-rounded engineer ensure that the products offer high-quality wireless connectivity for major customers' networks. 
 
The ideal candidate will have an engineering background with experience supporting development of wireless-based mobile products.  Strong technical, analytical, written and verbal communication skills are a must.  The ability to deliver innovative, cost-effective and timely solutions in a multiple project environment is also important. 
 
Responsibilities include:

• Participate in cross-functional teams of engineers involved in the development of products utilizing wireless technologies (802.11 WLAN, Bluetooth, etc.).
• Participate in the integration of 3rd party wireless components into wireless mobile products.
• Identify, design, develop, and maintain customizations and performance enhancements of vendor-supplied wireless drivers for use in multiple products.
• Develop and maintain:
       -  diagnostics required to support regulatory compliance testing.
       -  software to support automated product performance testing.
       -  network diagnostics tools for field applications.
• Collaborate with:
         -  other software groups during release cycles.  
         -  Product Support Engineers to solve customers' issues as required. 
         -  Field Trial Coordinator to evaluate wireless performance of products during test cycles.
• Write technical specifications for wireless-based products and participate in design reviews.

POSITION QUALIFICATIONS:

EDUCATION:

• BS minimum (MS preferred) in Computer Science, Software Engineering, or related field.

EXPERIENCE:

• 0-5 years of professional programming experience with C and/or C++.
• Experience with the following areas considered a plus:
• Knowledge of Windows Mobile/CE drivers, CE kernel, and SDIO bus drivers.
• Experience in low-power, battery-operated mobile devices.
• Experience with wireless drivers and/or other networking driver development.
• Understanding of TCP/IP and 802.x networking protocols.
• Understanding of wireless (802.11) MAC protocols.
• Familiarity with wireless networking security protocols such as WPA and WPA2.
• Knowledge of Cisco CCX.
• Familiarity with Bluetooth (IEEE 802.15).
• Knowledge of RTOS architecture.
• Familiarity with ARM architecture.

SKILLS AND COMPETENCIES:

• Strong technical, analytical and problem solving skills.
• Strong oral and written communication skills.
• Ability to "think outside the box" and generate innovative ideas.
• Attention to detail.
• Ability to work well with others in a team environment.
• Domestic and international travel, up to 10%, may be necessary.

Please refer to Position ID:  AXG-1211 

Contact:

Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com
 

Lead Software Engineer, Embedded/ Mobile Platforms
 
Position ID:  AXG-1219
 
SUMMARY:
Career opportunity to perform a leadership role in an Embedded Software Engineering and Mobile Platforms team.  Will and be expected to contribute to all aspects of the software development lifecycle and working as a functional lead across multiple projects for key features and technology elements within the platform.  

Requires 10 years of experience in embedded software with a proven ability to take ownership of significant portions of system development and be able to deliver on time, to specification and within budget.  Experience developing RFID technology for mobile devices is highly desirable.
 
RESPONSIBILITIES:

• Perform technical feasibility studies, generate and elaborate on product requirements
• Analyze hardware component documentation and technical specifications, and build software architectures to support their use
• Develop production and unit test code; review designs and code of other engineers
• Integrate and debug 3rd party software; evaluate potential suppliers and vendors  

• A minimum of 5 years as a Lead Engineer, and 5 years working with C and/or C++
• Experience with embedded SOC processors, especially XScale and ARM core based processors
• Writing/debugging audio drivers, especially Wi-Fi, USB, SDIO, Bluetooth, NAND Flash
• Embedded Operating Systems, especially custom Windows CE builds using Platform Builder and Embedded Linux  

• Core contributor in the software life cycle from concept through development, field testing, market introduction, and sustaining engineering.
• Develop, debug, integrate, and support mobile applications.
• Provide engineering support to internal and external customers.
• Participate in the improvement of software life cycle processes.
• Work with other engineers to understand customers' needs and develop high-level software requirements and specifications.

Education:
 
BS or MS degree in EE, CS or related discipline. Extensive experience will be considered in lieu of a formal degree.
 
Experience in one or more of the following technical areas:  

• Application development for handheld devices and/or Windows CE platforms.
• Programming proficiency in C & C++ and/or Java, as well as networking protocols and topologies
• Real-time systems software development and user interface design
• Proficient in use of industry standard Integrated Development Environments and source code control tools.
• Strong verbal and written communication skills will be essential in supporting field tests and interacting with end-users.
• Experience developing RFID technology for mobile devices is highly desirable.

Please refer to Position ID:  AXG-1220 
 
Contact:
 
Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com
 

Product Manager - Contact Center Solutions
 
Location - Northwestern US        Position ID: AXG-1201
  

An exciting career opportunity for a Senior Product Manager to drive the call center solution direction and roadmap.  The successful candidate will define solution requirements and value proposition, allowing our customers to realize the maximum value from our call center solutions.  The ideal candidate for this position possesses an in-depth knowledge of contact/call center operations, best practices, and enterprise technology solutions and has a solid track record of success as a product manager for enterprise CRM/call center solutions. 
 
Key Areas of Responsibility

• A call center domain expert as demonstrated by an in-depth knowledge of call/contact center operations and best practices.  Demonstrated expertise and knowledge regarding contact center technology solutions including blended channels (phone, voice, email, chat, IM, forums, etc), agent desktop environments, knowledge repositories, search capabilities, CTI, IVR, VOIP, queuing/routing, workforce management, quality monitoring, and analytics.
• Develop and drive a vision for the category and the solution, now and for the future, based on customer, market and technology understanding as well as corporate strategies and objectives.
• Identify and document business justifications, business requirements, technical requirements, marketing requirements, and go-to-market plans in support of product line vision, revenue targets and company strategy/goals.
• Contribute to and maintain a comprehensive product roadmap.
• Effectively communicate solution benefits and future roadmap plans to internal and external audiences including customers, analysts, and press/media.
• Lead and participate in cross-functional teams in developing product, marketing, and partnership strategies.  Establish a strong working relationship within the development team and other key stakeholders within the organization.
• Work with customers, sales teams, and services teams to identify key business use cases and drive enhancements and requirements into the product development process. Act as voice of the customer within the organization.
• Meet product line and overall company goals and objectives, as driven by the business plan, and quarterly MBO plans.
• Consistently deliver high quality work products and manage projects that maximize the effectiveness of the overall team.
• Defining and communicating solution value, differentiation and key marketing messages.  Evangelizing the solution with customers, sales team members, partners, analysts, and media.

Requirements

• MBA preferred, Bachelor's degree.
• Four or more years of enterprise software product management experience; enterprise CRM or call center solution. SaaS experience preferred. 
• Concept through launch product ownership required.
• Ability to define and execute tangible strategies and plans in a fast changing, ambiguous environment. Strategic thinking, business case development, and ability to execute.
• Proven experience in developing credible relationships with sales, customers/prospects, media, and analysts.
• Ability to lead and motivate teams and create strong, goal oriented working relationships.
• Demonstrate creative, effective solutions to business issues and problem.
• Superior written and verbal communication skills required.
• Travel will be required for this position

Please refer to Position ID:  AXG-1201


Contact: 
 
Ron Beyner
Pacific Search Consultants
ron@...
office:  951.677.5515
cell:  951.662.4301
fax:  949.366.9200 

• Market research and analysis
• Market segmentation
• Product and/or services based offer definition
• Solution development, versioning and management
• Solution launch and marketing
• Competitive analysis and differentiation
• Outbound messaging and positioning
• Pricing
• Sales tool development
• Sales training
• Deal support
• Ensuring that offers are being used appropriately in campaigns executed by the Field Marketing and Marketing Communications teams
• Taking offers that require engineering investment through the company's gated product development and release process 

• 5+ years technology marketing experience in communications, self-service, or customer care
• Ability to express the value of complex solutions in terms of their business value to customers
• A history of creating and developing offers, and driving them into the target market
• Experience in services or product marketing
• Interpersonal and relationship building skills across all levels of the enterprise
• Analytical and business skills, with the ability to craft and justify relevant offers and messaging
• Excellent communication skills – the Solution Marketing Manager should be comfortable presenting to large audiences and interacting with senior customer and partner executives
• Ability to work cross-functionally, to create consensus, and to motivate teams to action
• Relevant business qualifications are a plus, but we primarily want to hear from you if you have appropriate industry experience
• At least a bachelor's degree in a relevant field

Click Here to Apply Online 

Click Here To Search All Openings

Telcom Product Marketing Manager - CRM
 
Location:  Dallas – DC - Bay Area    

Position ID:   AXG-1194   

Exciting career opportunity in software product marketing that will allow you to leverage your industry knowledge. Work in the hot software as a service space by joining a growing company pioneering and focused on delivering award winning customer experience solutions for over a decade.
 
You will be responsible for developing, marketing and enhancing product software solutions for the global market, including tailoring industry solutions and crafting compelling go-to-market programs to build preference for our products. 

Based on the in-depth understanding of the key business processes and problems that face the industry buyer segments and the current perception of the problems solved by the products and solutions, the Industry Solutions Manager (ISM) will drive the market awareness of their respective vertical solutions and its most valuable attributes to the target market segments. 

This role will work closely with the sales teams to support achievement of aggressive growth objectives. 

KEY REQUIREMENTS:
 
Solution Definition:  Own and drive the industry go-to-market business plan to deliver a complete, compelling solution including vertical templates, identifying key partners, working with consulting to develop services, defining the pricing and packaging, ensuring sales success, etc.

Drive Revenue Generation: Develop targeted vertical solutions that drive incremental license revenue growth over plan.

Customer Commitment: Drive targeted charter prospect and customer success in defined industry with our service, marketing, sales and feedback solutions.  Develop reputation within the Company as the industry customer champion.

Product Marketing: Develop product and solutions positioning, target communication plans and go-to-market strategies that drive preference and distinguish us from the competition in the specific industry. Manage all product marketing activities for global industry market including analyst & media relations, content development, demonstration development, training, and customer & partner communications.

New Product Launch: Lead marketing and sales campaigns to support vertical-specific new product launches and serve as a product expert to educate partners, sales, analysts, media & customers.

Business Development: Help identify and develop new strategic partnerships with industry specific systems integrators and third party software integrations.
 
Executive Presentations: Demonstrate and present Company solutions before small and large audiences at diverse venues for customers, prospects, sales, executives, CEOs, media and industry analysts. Create and deliver presentations for sales training, prospect events, customer events, user conferences and industry forums.

Analyst Relations:  Build and drive relationships with leading industry analysts through business reviews and quarterly updates.

Meet Marketing's and the overall company goals and objectives as defined by the business plan and quarterly MBOs.

Consistently deliver high quality work and manages projects that maximize the effectiveness of the overall team.

Knowledge Base: Applicants must have industry-specific knowledge and proven experience with verticalization and building a business plan and supporting programs to drive awareness and sales in target verticals

Applicants must be able to demonstrate a track record of success in the all key areas of responsibility stated above (via prior art portfolio or project presentation).

Strong verbal and written communication skills a must.

Ability to align tactical plans with strategies

Strong project management skills
 
SKILL SET:

Must have strong leadership skills and initiative to drive business objectives. 

Self-starter, organized, flexible, customer focused strong business sense.

Ability to understand decisions impact on other areas of the business.

Excellent oral presentation, written communications, and sales interaction skills are a must.

Ability to execute on a number of parallel tasks.

Desire strong knowledge of the CRM and customer experience market.

Ability to learn quickly and to communicate about new technologies in a fast paced environment.

GENERAL TRAINING PATH: Relevant product management or product marketing with strong business orientation experience, experience in managing projects across organizations, demonstrated skills in understanding buyers needs and motivations, as well as experience positively impacting market perception of solutions. 

JOB POSITION STATISTICS:

Major deliverables include all product and market content for overall positioning, messaging, sales tools and marketing programs for a specific vertical.

Documented Market and Target Communication Plans as driven by key buyer personas

Continually influence sales cycle positively with critical sales tools and playbooks

Buyer needs captured and communicated back to Product Management

Please refer to Position ID:  AXG-1194

Contact:

Ron Beyner
Pacific Search Consultants
ron@...
office:  949. 366. 9000 extension 4#
also:  951.677.5515
on the web at www.SpeechTekJobs.com
 

Senior Software QA Engineer, Web Applications
 
Location:  San Francisco Bay Area      

Position ID:   AXG-1177
 
POSITION OVERVIEW:

An exciting career opportunity for a passionate, creative, and seasoned QA Engineer who loves to test a diversified portfolio of software products.  You will work on one of the most innovative and exciting communication products that are clearly revolutionizing how people work and communicate

RESPONSIBILITIES:

Develop test strategies and test plans for software product releases

Responsible for execution of both manual Blackbox testing for complex distributed and heterogeneous software environments

Provide on-going reports of test coverage, recommendations to SQA best practices, and improvements to test methodology

Perform root cause analysis of customer issues and recommend ideas for product and process improvements in pursuit of continual quality improvement

Conduct performance tests needed to identify product performance characteristics, throughput,  and latency
 

EDUCATION, SKILLS AND EXPERIENCE:

BS, MS, or PHD in Computer Science or related field of education

Strong team player, solution oriented, mature, and ability to interact positively with multiple teams

Excellent communication and documentation skills for all phases of test (test requirements, design, and execution)

5+ years experience in Blackbox testing of complex enterprise software and/or Carrier Grade product environments

Strong foundation in QA methodologies and best practices.

Excellent Software/system troubleshooting skills and analysis of customer related issues

Experience with system testing in high availability/failover, and clustering a major plus

Experience with design and implementation of test scripts. Knowledge of Perl, Python, Ruby on Rails a major plus

Experience testing on both Windows and Linux

Extensive Web based application testing experience. Having working knowledge in J2EE/Java Web applications, and Usability/User Interface a major plus

Experience with developing test harnesses using tools such as Silk, HttpUnit, Cactus, Canoo WebTest a major plus but not required

Please refer to Position ID:  AXG-1177      

Contact:
 
Ron Beyner
Pacific Search Consultants
Office:  951.677.5515
ron@...

Senior Voice User Interface Designer

Location: Silicon Valley, CA        

Position ID:  AXG-1192
 
Career opportunity for a proven Senior Voice User Interface Designer to design voice user interfaces for conversational speech applications.

Responsibilities:

Define and implement industry best practices in VUI design, recording and testing. Serve as the Voice User Interface Lead on multiple implementation projects.

Specific tasks will include:

• Gather and analyze caller and business requirements to design successful voice applications

• Create application specifications and Voice User Interface requirements documents

• Create leading edge interface design, exploring new ideas and approaches

• Develop call flow, dialogs, and prompts to accomplish business and caller satisfaction goals stated in the requirements documents

• Set industry standards, style guides and implementation methodologies

• Assist our content and dialog developers during the application development phase

• Coordinate and brief internal and external voice talents

• Establish best practices for usability testing including the management of process and usability test analysis

• Analyze speech applications for performance and compliance to business and caller satisfaction goals

The ideal candidate must have the following:

• Professional writing and prompt design experience
• Native-level English fluency
• Experience with usability testing
• Experience working closely with customers, partners and speech application developers
• Microsoft Windows skills, including MS Office, Visio, Cool
• Edit/Adobe Audition or equivalent audio processing tools. 
 

Attitude:    
• Strong customer focus
• Willing to be hands-on and handle a full-range of responsibilities
• Self-starter/action oriented.

Please refer to Position ID:  AXG-1192
 
Contact:
Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com
 

Position ID AXG-1188

Locations:  Flexible throughout the US

Career opportunity for a veteran speech application developer with the desire to be in a fundamental role in a fast growing start-up with innovative and breakthrough speech recognition technology. We are seeking an expert speech application and speech grammar software engineer with several years of experience in developing voice-enabled products. The best candidate would be one who is already proficient with speech technologies and has worked with speech recognition engines.

KEY PROGRAMMING SKILLS:

VoiceXML, C++, C#, Java, Javascript, FLEX, HTML, XML, etc.

As a Senior Speech Recognition Software Application Developer, you will be leading a team of software developers with a mission to create the next generation of voice enabled applications. As a key member of the Research and Development team, you will be responsible for the integration of the company's proprietary Automatic Speech Recognition (ASR) engine with voice-enabled applications targeted at mobile, internet, and in-vehicle/ telematics platforms.

Specifically, you will develop a Software Developer Kit (SDK) incorporating our proprietary speech recognition engine used to develop interfaces for different ASR systems and  commercially used to facilitate integration with customer applications and platforms; design and facilitate ASR grammars for multiple languages; and design and implement test suites for rapid evaluation of speech recognition tasks.

Responsibilities:
Maintain and enhance integration of our speech technologies. This role requires a deep understanding of speech technologies, its terminology and dependencies.
Develop a Software Developer Kit (SDK) incorporating our proprietary speech recognition engine used to develop interfaces for different ASR systems and commercially used to facilitate integration with customer applications and platforms. This role not only requires strong skills in speech technologies but it also requires strong skills in advanced software engineering.

• Design and facilitate ASR grammars for multiple languages, in particular US English, European Languages, etc.

• Design and implement test suites. 

• Design and implement fast search algorithms.

• Will manage many aspects of research & development including conversational modeling; running experiments, working with interactive Windows-based software for experiment control, signal processing, and data analysis; and performing graphical and statistical analysis of extracted data. 

• Help determine the speech recognition grammars and techniques for products and projects.

• Present technology to customers and partners.

• Research and understand marketing requirements.

Qualifications & Required Skills:
• Expert in developing voice enabled applications using a proprietary speech recognition engine and embedded engine

• Proficient with multiple programming languages (C++, C#, Java, Javascript, FLEX, HTML, VoiceXML, XML, etc.)

• Experience programming in multi-platform environments (embedded, Windows, Mac OS, Linux, etc.)

• Strong mathematic algorithm skills a plus

• Deep knowledge of speech recognition grammars and techniques

• Knowledge of phonetic alphabets

• Team player, self-motivated, and ability to work under minimal supervision

• BS, BA, MS or PhD in Computer Science, Electrical Engineering, Computational Linguistics or equivalent. Preference for MS or PhD.

About the Company:
You have a unique opportunity to be involved with the initial development of an exciting and fast growth start-up and share the rewards as the company quickly emerges as a major player in the speech industry. Be a part of bringing to market innovative speech recognition technologies.
 
Please refer to Position ID:  AXG-1188

Contact:
 
Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com

LOCATION:  The position is based in Los Angeles, CA or location close in proximity with some travel required.

Position ID: AXG-1187

JOB DESCRIPTION:

Job opportunity for a seasoned marketing executive with the desire to be in a pivotal role in a fast growing start-up with innovative and breakthrough speech recognition technology. The Chief Marketing / Sales Officer will be responsible for the development and implementation of comprehensive marketing and sales strategies with a mission to effectively and successfully bring to market the next generation of voice enabled applications.

The ideal candidate will have a proven track record of success in the marketing and sales of speech recognition technologies and speech related applications at the upper management level.

RESPONSIBILITIES:

* Develop and implement a comprehensive marketing and sales plan, from creating marketing materials, generating leads through closing licensing deals
* Accurately forecast opportunities based upon realistic assessments
* Work cooperatively with other company executives to achieve company and market goals
* Prepare proposals, negotiate contracts, close sales, and provide client after-sale support
* Analyze ROI of marketing proposals
* Achieve and exceed targeted quarterly and annual sales goals

QUALIFICATIONS:

* 10 years experience in marketing and sales role of speech related technology solutions.
* Strong rolodex of contacts within the industry.
* Provable track record of success marketing speech related applications
* Bachelor's degree or greater
* Self-starter with an independent work ethic
* Ability to work your own network/rolodex
* Comfortable in customer presentation environments
* Strong communication, presentation, and interpersonal skills
* Proven ability to exceed targeted goals
* Willingness to work in a high-growth potential start-up environment

ABOUT THE COMPANY:

Unique opportunity to be involved with the initial marketing strategies and sales goals of an exciting and fast growth start-up and share the rewards as the company quickly emerges as a major player in the speech industry. Be a part of bringing to market innovative speech recognition technologies.

Direct your confidential response to:

Ron Beyner
(951) 667-5515
ron@...
on the web at http://www.speechtekjobs.com

Click Here to View All Open Positions

Location: Virtual

Position ID: AXG-1191

Job description:

As a Cisco IP Telephony Engineer, you will be integrally involved with a wide range of technologies, including IP Telephone Systems, VXML Interactive Voice Response (IVR) systems, Email Managers, Cisco Web Collaboration services, CTI Desktop applications, Siebel, Remedy, Messaging systems, Advanced Reporting systems, various database platforms and various Web Servers. Although this position will involve frequent travel (up to 50%), it also offers a unique opportunity to help clients with their most challenging, and most cutting-edge, technology initiatives.

Your role will encompass the full-life-cycle of a technology implementation project, and you will interact closely with the client to meet specific needs throughout the process. You will work as part of a team of professionals that play a key role in implementing solutions and delivering results.

In this role, you will work with the following:

• Cisco Call Manager Installation and Configuration
• Cisco Unity Voice Mail Installation and Configuration
• Voice Gateway Installation and Configuration
• IP Telephony Solution Design

Required Skills:

For this position, we are seeking an individual who is a Cisco Certified IPT Engineer - CCIE or CCNP.

In addition, we are seeking someone with 3-5 years or more of experience with as many of the following CISCO IPT products as possible:

• Cisco CallManager
• Cisco Unity Voice Mail Systems
• Cisco AVVID Architecture
• Routers / Voice Gateways
• Cisco Voice Portal (CVP)

The ideal candidate will also have:

• Hands on experience in large multi-site call center environments
• Strong Consulting and Communication Skills
• Confidence and experience in front of clients
• History of technical design and delivery capabilities
• Bachelor's Degree
• CCVP certification a plus
• Must be able to travel 75% + (Could be up to 100% any given week)

Ronald E. Beyner

Senior Consultant, Speech Technologies

Office: 951.677.5515

ron@...

Click Here to View All Open Positions

Speech Applications Software Developer
 
Location:  Central US (location flexible**)        
 
Position ID:  AXG-1186
 
Career opportunity for an experienced Speech Applications Software Developer to play in key role in designing, developing, implementing and tuning speech applications and ensuring consistency and quality of code. Additional responsibilities include:
 
-  Provide consultative advice to customers and company staff on advanced speech recognition functions/capabilities, dialog design, features and toolsets as well as speaker authentication functions, trends in technical capabilities, ability to integrate programs, and available speech features.
 
-  Hands-on coding, tuning and diagnosis of speech applications, with proficiency coding in VXML, CCXML, Java, TCL, Perl and Visio.  Grammar XML (GRXML), Grammar Specification Language (GSL) expertise also desirable
 
-  Prepare a variety of reports relating to performance of speech applications, ensuring they are created and distributed in a timely manner
 
-  Oversee speech application activities, ensuring functionality and usability of code exceeds the needs of the customer by continuously reviewing the effectiveness of current procedures and striving to identify improvements to the process
 
-  Oversee research and direct the investigation of customer issues with appropriate staff to bring issues to a resolution
 
-  Coordinate, prioritize, and participate in activities associated with completing assigned speech projects or project task(s), following through with customers from initial requirements gathering to application deployments, testing/tuning and optimizing recognition rates, caller satisfactions levels and overall system performance
 
In this senior level position, the individual will also explore new approaches, analyze the latest speech reco engines, development tools, etc., and generally make sure that the company stays current on virtually all aspects of developing world class speech applications.  Will be encouraged to attend/participate in related professional conferences.
 
Voice Engineering Functions

-  Conduct speech recognition application related studies (e.g., confidence rejection threshold testing, alternate phonetic pronunciation, language model weighting variance testing, speech engine parameter setting, speech grammar optimization, etc.)
 
-  Act as liaison between internal and external technical departments, client, and assigned client representative
 
-  Ensure timely communication to clients on programming timeframes; keep up-to-date on industry trends and methodologies, assist in the evaluation plan and implementation of new technologies
 
-  Identify required resources to educate internal staff on Natural Language Processing and other pertinent topics in speech recognition technology
 
KNOWLEDGE, SKILLS, AND ABILITIES:

-  Knowledge of natural language processing for speech applications
 
- General knowledge of industry-standard best practices for dialog voice user interface design
 
-  Knowledge of speaker authentication, and text-to-speech technology
 
-  Project planning, estimating and scheduling methods
 
-  Best practices speech recognition application design, development, and deployment
 
EDUCATIONAL REQUIREMENTS: 

Bachelor's degree in computer science, computer engineering, linguistics, symbolic systems, business administration, or related field required. Master's degree preferred. Equivalent work experience in a similar position may be substituted for educational requirements.
 
**  The location is flexible within the central part of the US.  (You could connect the dots in a rough circle from Denver to Dallas, Atlanta, Cincinnati, Chicago, and Minneapolis, and the person for this position could live anywhere within this area.)
 
 
Please refer to Position AXG-1186
 
Contact:
 
Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com
 

Speech Recognition Specialist

Location: Midwest                               

An exciting career opportunity for a speech recognition specialist in an exciting industry.  Lead reconnaissance, evaluation, specification, and support supplier development of industry leading voice recognition technologies for both embedded and server based applications.

•  Act as subject matter expert for voice technologies within the organization, providing technical guidance and leadership to insure client continues to deploy the optimum speech technologies
•  Manage Tier 1 supplier development activities and provide technical expertise to support timely and high quality launch of speech recognition technology within the Client embedded platform
•  Manage Tier 2 supplier relationships with leading voice technology providers
•  Correlate customer level measures for satisfaction, usability, etc to objective performance measures
•  Develop software and tools that provide for evaluation of new and current speech technologies and user interfaces.
•  Work closely with HMI engineers to deliver a pleasing and easy to use user experience while maintaining a consistent look and feel.
•  Manage speech corpus collection and validation of speech solutions using available tools
•  Generates technical solutions for current, new and major programs
•  Provides technical leadership for advanced technology development
•  Performs complex design analysis
•  Develops engineering designs (including subsystems)
•  Implements engineering changes
•  Specifies and balances system requirements
•  Plans and implements test and/or development programs
•  Releases parts and subsystems for production
•  Communicates, coordinates, and consults with engineering departments and customers
•  Stays abreast of new technology and competitive products
•  Travels as required

Requirements:

•  BS in Computer Science, Computer Engineering, Electrical Engineering, or equivalent technical experience in a related technical field
•  2-3 years in systems and software development
•  3-5 years in developing, applying, or evaluating speech recognition technologies and solutions
•  Broad knowledge of related speech technologies including voice coders, DSR, VOIP, perceptive quality, noise suppression, acoustics, microphone arrays, etc
•  Excellent Communication and Cross Functional Team Building Skills
•  Strategic insight, thought process and mindset
•  Competency in MS Office Tools (Excel, Word, PowerPoint, Outlook, etc)
•  High level of oral and written communication skills
•  Understanding of engineering theory and principles of operation of mechanical/electrical mechanisms
•  Demonstrated technical and professional skills in job-related area required
•  Exhibits appropriate interpersonal styles and communication methods to work effectively with business partners to meet mutual goals
•  High level analytical ability where problems are unusual and complex
•  High level of interpersonal skills to work independently and effectively with others
•  Knowledge of engineering software and systems as it pertains to job-related area

Preferred Skills:

•  MS or PHD in Computer Science, Computer Engineering, Electrical Engineering, or equivalent technical experience in a related technical field
•  1-2 years in automotive telematics systems or wireless technologies
•  5-10 years in embedded systems and software development
•  Deep and Broad knowledge of speech recognition and related technologies
•  Knowledge of automotive systems, development processes, and acoustic environments
•  Proven Cross Functional Team Leadership
•  Demonstrated Strategic Insight and Thought Leadership

Please Reference Position ID: AXG-1189

Contact:

Ronald Beyner
Senior Consultant
(951) 677-5515
ron@...

Senior Software QA Engineer

Location: Bay Area                          

Position ID: AXG-1177

Career opportunity for a seasoned QA Engineer with strong understanding of SQA methodologies and strong passion for delivering the highest quality. The Senior Software QA Engineer will be part of a world class team of QA engineers who focus on the Clients suite of software products.

Responsibilities:

• Develops test strategies and test plans for software product releases
• Provides on-going reports of test coverage, recommendations to SQA best practices, and improvements to test methodology
• Responsible for execution of both manual testing and implementing automation tools for complex distributed and heterogeneous software environments
• Experience with design and implementation of test scripts, including with Perl, Python, and or Ruby on Rails
• Cross platform programming skills, including C/C++ and Java/J2EE a major plus
• Experience testing on both Windows and Linux

Conducts performance tests needed to identify product performance characteristics, throughput, and latency including addressing customer issues from the field and analyzing logs

Education, Skills and Experience:

• B.S., M.S., or Ph.D. in Computer Science or related field of education
• Five plus years experience in both whitebox and blackbox testing of complex enterprise J2EE and/or Carrier Grade product environments
• Strong team player, solution oriented, and ability to interact positively with multiple teams.  Looking for a passion to contribute and a person who has experienced the full life cycle experience
• Excellent communication and documentation skills for all phases of test (test requirements, design, and execution)
• Strong foundation in QA methodologies and best practices
• Experience in network protocols, especially SIP/RTP
• In depth understanding of network routing, firewalls, SBCs, NAT, proxies, registrars a major plus
• Experienced with network analysis tools, especially tcpdump/ethereal
• Experience with system design and implementation in high availability/failover, and clustering a major plus
• Software Company testing experience a plus
• Extensive Web-based application testing experience.
• Having working knowledge in J2EE/Java Web applications, Dynamic HTML, JSP, HTTP, Usability, and User Interface design a major plus experience with developing test harnesses using tools such as Silk, HttpUnit, Cactus, Canoo Webtest a major plus
• Experience in WebServices (WSDL), Advanced XML, SOAP, XLST a major plus
• Excellent Software/system troubleshooting skills

Please refer to Position ID:  AXG-1177    
Ron Beyner
_______________
Office:  951.677.5515
ron@...

Build and Release Engineer

San Francisco Bay Area
 
Position AXG-1178

The release engineering team plays an integral role in software development responsible for implementing and executing products' release processes and release of software to customers, both internally and externally. We are a highly driven and customer focused team that takes extra care into producing reliable/predictable tools for build automation, installation, tracking/auditing software products that are released into production. Providing best-of-breed support in a source control management is imperative in this role.

Responsibilities:

• Provides best-of-breed customer service to the software team(s)
• Becomes the point person for Perforce and Starteam source control issues and general maintenance of these tools. Providing necessary Perforce training and support to the engineering team is critical in this position.
• Drives strategies/best practices for branching models for mainline development, GA releases, custom software releases, service packs, and hot-fixes for concurrent/diverse software releases
• Implements automation and improves, enhances, maintains existing build infrastructure
• Supports diverse and multi-platform (Windows/Linux) software releases in both enterprise software and firmware technologies
• Introduces and drives forward best practice Agile/Continuous integration paradigm into the build engineering team
• Implements any strategy, execution, and key technical support for transitioning to Subversion/CVS in the future
 
Education, Skills and Experience:

• B.S. in Computer Science, or equivalent experience.
• Minimum of five to seven years as a Build and Release engineer
• Agile thinker, flexible nature, strong team building skills, solution oriented, positive attitude, are must attributes in this position
• A mixture of startup and large company experience, highly desirable
• Strong familiarity with software configuration management systems and/or source code version control systems
• Perforce experience a must. Starteam experience, highly desirable.
• Experience with Subversion and/or CVS, desirable
• Comprehensive understanding of SCM best practices, branching strategies, knowledge of creating models that can adjust to mainline product development, sustaining releases, and custom software releases, essential
• Must have strong proficiency in Windows/Linux shell scripting, Perl, Python, a major plus
• Contribute to efforts on test automation and execute existing smoke tests
• Ability to analyze and resolve build errors in Java
• Linux system administration experience, desirable
• Experience in Tomcat application servers
• Strong organizational and communication skills, verbal and written, essential
 
Contact:
 
Ron Beyner
Office:  951.677.5515
ron@...

Senior Audio Engine Software Engineer
 
Location:  San Francisco Bay Area

Position ID: AXG-1179
 
Position Summary:
Responsible for developing, debugging, and optimizing real-time digital audio workstation software on Windows and MacOS X operating systems. Specific technology areas include real-time data streaming, message based data movement systems such as MIDI, file I/O performance tuning, and other complex systems programming and debugging tasks. (2998)
 
Work will involve some low-level kernel/driver work on Windows and/or Mac OS X.  Work content will also include defining solutions for technical problems, modeling algorithms, prototyping designs, writing design documentation, implementing software, and debugging and maintaining software programs.
 
Essential Requirements:
 
 * 5+ years experience with C++ in large complex code bases
 
 * Strong debugging skills
 
 * Ability to understand and work with large systems
 
 * Multi-threaded real-time systems programming experience
 
 * Windows XP and/or Macintosh OS X platform programming experience
 
Preferred:
 
 * Kernel mode driver experience
 
 * Multimedia and audio experience
 
Please refer to Position ID:  AXG-1179
 
 
Contact:
Arnold Garlick
President, Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com
 

Software Test Supervisor, Digital Audio Software/Systems
  
Location:  San Francisco Bay Area 

Position ID: AXG-1181
 
Description:

Career opportunity for an experienced Software Test Supervisor  to supervise the testing of products in development.  Assignments could include supervising testing of tools for digital audio systems for recording, editing, processing, and mixing on both Mac OSX and Windows XP/Vista operating systems. (2853)
 
Will create test plans and matrices; attend team meetings, bug reviews, technical meetings.
 
Essential Requirements:

• A minimum of 5 years experience in software quality assurance. The candidate must have proven technical skills on both Mac OSX and Windows XP.  Proven experience in creating, executing and tracking Functional Testing of most areas of a digital audio workstation system is required. 
   
• In-depth knowledge of digital audio, MIDI, and music production are required. 
   
• Ability to self-manage and interface directly with engineering and marketing is required. The proven ability to supervise testing of many different projects simultaneously is a definite necessity. 

Additional information / Requirements:

Strong knowledge of MIDI software and hardware as well as music creation workflows is a plus.
 
Please refer to Position ID:  AXG-1181
 
Contact:
Arnold Garlick
Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com

Audio Principal Engineer
 
Location:  San Francisco Bay Area

Position ID: AXG-1180
 
Description
Career opportunity for an experienced Software Engineer to work at the company's headquarters in the San Francisco Bay Area office. You will be a member of a cross-site development team and your work will focus on developing audio capabilities for use in non-linear video editing software on both the Windows and MacOS X operating systems.  (3253)
 
Requires a proven background in specific technology areas, including:
 
-  Real-time data streaming
-  Message-based data movement systems such as MIDI
-  File I/O performance tuning
 
Position will require some low-level kernel/driver work on Windows and/or Mac OS X.  Work content also includes defining solutions for technical problems, prototyping designs, writing design documentation, implementing design changes, and debugging and maintaining software programs.

Required Skills:

- Demonstrate proficiency in C++

- Experience with object-oriented design.

- Strong problem solving skills.

- Experience with Windows and/or Mac development.

- Understanding of real time systems.

- Multimedia, video or audio experience is desired.


Candidate must communicate well, be flexible and self-motivated, and work well in a fast paced, collaborative environment.

Education:   BS degree in Computer Science or equivalent.
 
Please refer to Position ID:  AXG-1180
 
 
Contact:
Arnold Garlick
President, Pacific Search Consultants
arnold@...
office:  949. 366. 9000 extension 2#
fax:  949. 366. 9200
on the web at www.SpeechTekJobs.com