You may get this error if you have not run SplashID on the BlackBerry yet.
Please find the SplashID icon on the BlackBerry (maybe in Applications) and open it. If it is in trial mode, select Trial to get to the application window.
Then sync.
--Justin
SplashData
On 3/7/08 5:03 AM, "good_and_funny" <sfseay@...> wrote:
I have installed SplashID for Blackberry on the Blackberry and my
Windows computer. I entered the Registration Code and it appears that
the Add-In is setup correctly in the Blackberry Desktop Manager.
When I sync I get an error window stating:
Syncronization Failed. Please try again.
Technical details: record=NULL at CSplashIDSocket::Construct
Can anybody help?